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MainStay Suites Northbrook Wheeling

2.5 star property

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Photo gallery for MainStay Suites Northbrook Wheeling

Lounge
Point of interest
BBQ/picnic Area
In-room dining
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • Kitchen

Explore the area

Map
8000 Capitol Drive, Wheeling, IL, 60090
  • Heritage Park
    ‪4 min drive‬
  • Northbrook Sports Complex
    ‪7 min drive‬
  • Chevy Chase Country Club
    ‪7 min drive‬
  • Chicago, IL (PWK-Chicago Executive)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower) | Bathroom | Combined shower/bathtub, hair dryer, towels, soap

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub) | Bathroom | Combined shower/bathtub, hair dryer, towels, soap

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Front of property

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  • Parking included
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  • Air conditioning
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The price is €48
for 1 room
includes taxes & fees
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About this property

MainStay Suites Northbrook Wheeling

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Along with a 24-hour fitness centre, this smoke-free hotel has a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
MainStay Suites Northbrook Wheeling offers 141 accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at MainStay Suites Northbrook Wheeling, you'll be close to Chevy Chase Country Club. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Chevy Chase Country Club and 9 minutes from Kohl Children's Museum
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Northbrook Wheeling. Self parking is free.

This Wheeling hotel is smoke free.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at MainStay Suites Northbrook Wheeling.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hawthorn Suites Northbrook
Hawthorn Suites Northbrook Wheeling
Hawthorn Suites Wheeling
Hawthorn Suites Wyndham Northbrook
Hawthorn Suites Wyndham Northbrook Hotel
Hawthorn Suites Wyndham Northbrook Hotel Wheeling
Hawthorn Suites Wyndham Northbrook Wheeling
Wyndham Northbrook
Hawthorn Suites Wyndham Northbrook Wheeling Hotel
Candlewood Suites Chicago - Wheeling Hotel Wheeling
Candlewood Wheeling
MainStay Suites Northbrook Wheeling Hotel
MainStay Suites Northbrook Wheeling Wheeling
Hawthorn Suites by Wyndham Northbrook Wheeling
MainStay Suites Northbrook Wheeling Hotel Wheeling

MainStay Suites Northbrook Wheeling Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 317 out of 879 reviews
Rating 8 - Good. 286 out of 879 reviews
Rating 6 - Okay. 124 out of 879 reviews
Rating 4 - Poor. 70 out of 879 reviews
Rating 2 - Terrible. 82 out of 879 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mihai

Stayed 1 night in Nov 2024

10/10 Excellent

Amayrani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Tim

Business traveller
Disliked: Cleanliness, room comfort
Went to my first room and it was occupied. Second room the shower wouldn’t drain. Third room Smelled awful from the previous guests cooking. Entire hotel smelled. They put out coffee in the morning but no creamer!
Stayed 2 nights in Nov 2024

6/10 Okay

Sherile

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
There was a lot of hair in the bathtub, sheets smelled like cigarette smoke, and the hallway smelled like a dog's poop wasn’t cleaned for days. Otherwise, the area was quiet and seemed safe!
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The bed sheets had not been changed and there was quite a bit of hair on the bathroom floor. Other than that, it was great!
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer, Bowling Green

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
The staff was the best part of this hotel. Everyone was so helpful and friendly. The couches and chairs were all stained and the back/side door was propped open at night. The staff was usually there at the door so it was monitored
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

papi

Travelled with family
Stayed 1 night in Nov 2024

8/10 Good

papi

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Richard

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

papi

Stayed 1 night in Oct 2024

2/10 Terrible

Seth

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell was horrible and I went to Walmart and bought cleaning supplies before I settled in.
Stayed 5 nights in Oct 2024

10/10 Excellent

Anupam, Memphis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is awesome
Stayed 2 nights in Oct 2024

6/10 Okay

James

Stayed 1 night in Sep 2024

2/10 Terrible

Lenear

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Nicole

Disliked: Cleanliness, amenities, property conditions & facilities
Our room had a very strong urine smell and was very dirty. Stains were all over the walls, lamps, carpt, and sheets.
Stayed 1 night in Oct 2024

2/10 Terrible

Mylin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Angela

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Serina

Stayed 2 nights in Sep 2024

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Barry

Business traveller
Liked: Cleanliness, amenities
Problem logging on to wifi. Redirected to games site. However otherwise nice stay good to have the kitchenette
Stayed 1 night in Sep 2024

2/10 Terrible

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the area where the hotel is located was great my experience wasn’t. The room smelled like wet dog, there was a bunch of cockroaches, and we only had sheets to cover ourselves with there was no blanket and one of the three front desk agents that assisted me was very rude and not friendly.
Stayed 2 nights in Sep 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Wil

Liked: Staff & service
Stayed 2 nights in Sep 2024