Red Roof Inn Gurnee - Waukegan

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Gurnee - Waukegan

Lobby
Hallway
Superior Room, 2 Queen Beds (Smoke Free) | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi
Exterior
Superior Room, 2 Queen Beds (Smoke Free) | Bathroom | Hair dryer, towels

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
3031 Belvidere Rd, Waukegan, IL, 60085
  • The Temporary by American Place
    3 min drive
  • Genesee Theater
    5 min drive
  • Naval Base Great Lakes
    6 min drive
  • Waukegan, IL (UGN-Waukegan Regional)
    14 min drive

Room options

Superior Room, 1 King Bed (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds (Smoke Free)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Double Beds (Smoke Free)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Gurnee - Waukegan

Hotel in Waukegan with free parking
Along with coffee/tea in a common area, this hotel has a business centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers and multilingual staff are on-site.
Red Roof Inn Gurnee - Waukegan offers 64 accommodations with a hairdryer and an iron/ironing board. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Gurnee - Waukegan. During your stay, you'll be close to Naval Base Great Lakes. Features include free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a business centre and multilingual staff
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • 6 minutes by car from Naval Base Great Lakes and 9 minutes from Six Flags Great America
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business centre. Red Roof Inn Gurnee - Waukegan also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Waukegan hotel.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Gurnee Waukegan
Red Roof Inn Hotel Waukegan Gurnee
Red Roof Inn Gurnee Waukegan Hotel
Red Roof Inn Gurnee Hotel
Red Roof Inn Gurnee
Red Roof Inn Gurnee Waukegan
Red Roof Inn Gurnee - Waukegan Hotel
Red Roof Inn Gurnee - Waukegan Waukegan
Red Roof Inn Gurnee - Waukegan Hotel Waukegan

Red Roof Inn Gurnee - Waukegan Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 315 out of 1049 reviews" "
Rating 8 - Good. 315 out of 1049 reviews" "
Rating 6 - Okay. 179 out of 1049 reviews" "
Rating 4 - Poor. 115 out of 1049 reviews" "
Rating 2 - Terrible. 125 out of 1049 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Erika

Travelled with family
Liked: Staff & service, room comfort
Ok stay
I was pleased that they set up an area for the new sailors to take photos. Wish they offered some sort of breakfast. A few towels we had should not have been handed out to guest..hokes, really thin and dingy looking. But most parts the night staff was great. The day staff was ok
Stayed 4 nights in Aug 2024

6/10 Okay

Naomi

Travelled with family
Disliked: Amenities
Will not stay here again. Not happy with being charged when I didn't make it in on time due to my flight and then an overcharge of when I checked out without a valid explanation. At least reimburse my over charge to show some good faith but no, the manager at this hotel was very unprofessional and it seems like they just take people's money when they can. They could at least offer maybe donuts to go with the coffee. Never again. Very disappointed.
Stayed 3 nights in Aug 2024

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boot camp graduation
Check-in was a little slow due to the gentleman in front of me checking in so that’s not the hotels problem very friendly check-in customer service. The only real problem I had was I have a difficulty going up and downstairs. There was no elevator and they did not have a ground floor as I had requested, the room was very clean. No bedbugs check out went well. They didn’t offer anykind of Continental breakfast
Stayed 2 nights in Aug 2024

8/10 Good

Iskander

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Debby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff were great. Management were rude and argumentative. I asked a question and the desk clerk rudely interrupted me and said i am telling you what you need to know ao be quiet. I told him to back off. Also the second night someone locked their spouse out of the room a copule of doors up from our room. The spouse was beating and beating on the door and woke us up at 3am in the morning. I get up and look out the door and there stands the rude desk clerk with 3 other guests and he says go back in your room. I said get this settled now. About 10 minutes later after the hallway cleared the man and woman were in the hallway yelling at each other. I call the front desk and its rude desk clerk. I try to tell him about the conformation happening in rhe hallway. He starts yelling i took care of it. I said get up here and so yiur job or im calling rhe cops. About 5 mins later silence. The rooms were very clean and comfortable and houaekepping were very friendly and helpful.
Stayed 4 nights in Aug 2024

6/10 Okay

Joanna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good only for overnight. Noisy at night, bare minimum toiletries and room wasn't clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Undra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good clean room
Stayed 1 night in Aug 2024

4/10 Poor

Arisbel

Disliked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for three nights and they never once changed our sheets or gave us new towels. Had to ask for toilet paper and they made us come to the front counter to get it. Check-in was easy. if you’re looking for a cheap hotel in the area this is it, but don’t expect much. The hallways smelled like fish. They do allow one pet. Outside of the property was clean. But when you get into the unit and look closely at things….. Just be careful. 1 star maybe 2.
Stayed 3 nights in Aug 2024

2/10 Terrible

shavaughn

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk guy was very helpful with listening to the problems like when someone walked into my room with a key and said "sorry " , front desk guy checked the camera but of course no results.... if you are in town for the graduation just stay at the navy lodge ... so much i can gp on about this nasty hotel but stay at your own risk
Stayed 3 nights in Aug 2024

10/10 Excellent

Greg

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here! They have clearly figured out how to game the Expedia rating system. Booked because of the 7.4 rating but after arriving actually read review which were either “10” (bogus reviews) or 1 and 2. Where to begin?trashy unkept lobby, people loitering in the parking lot, filthy bed cover, bed bugs, noise above and beside, dirty shower, non functioning lamp and plugs. Place should be shut down. I ate the money and stayed at a different place. Give Expedia a bad name for allowing such dishinesty if advertising
Stayed 3 nights in Jul 2024

4/10 Poor

Ana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Tyrone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for my son’s boot camp graduation. The room was clean and beds were comfy. All of the employees that we had contact with were super nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Juan

Stayed 2 nights in Aug 2024

10/10 Excellent

Renee'

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Jacqueline

Travelled with family
Stayed 1 night in Jul 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

silvia

Disliked: Amenities
Room are ok
Stayed 2 nights in Jul 2024

8/10 Good

Marty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
it was ok
Stayed 2 nights in Jul 2024

2/10 Terrible

angela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we got there entering into the building it had a misty smell getting our room it was dingy the bedspread and sheets had stains on them then we went to the front desk to get another one was dirty too had to go to Walgreens to get Lysol and Clorox wipes had to stay there the night because we could find anywhere else checked out the next day
Stayed 4 nights in Jul 2024

8/10 Good

clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Elissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is poorly maintained. The room was not clean, and the tv remote didn’t work.
Stayed 1 night in Jul 2024

4/10 Poor

Dorothy R

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like It smelled and was dirty. Even the towels where filthy.
Stayed 5 nights in Jul 2024

4/10 Poor

Erick

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I even begin. First of all, I've been to a few red roofs in and this is by far the worst one I have been to. The smell of this hotel smells like old carpet from the 70s and cigarettes and it smacks u in the face when you walk in. We rented 3 rooms for our family trip. My room smelled old, has pet hair embedded in the first blanket, the sheets were stained and dirty, the towels had holes in them, oh and we woke up to dirty water rising in the tub. The furniture was broken it was a hott mess. The 2nd room had roaches and the air conditioner was old and super loud but at least this room has clean sheets. I don't know about the 3rd room because that was my parents room and I don't wanna know.
Stayed 3 nights in Jul 2024