I really like the concept of what they were trying to do with this place, but while it tried to be speed, innovative, and modern, it was subpar to most hotel chains in the areas of cleanliness, communication, and helpfulness. My room linens were dirty with stains on them. Hair was in the crevices all around the top and bottom bunks. The toilet paper rack was just hanging there, dislodged from the wall. And then, with all of this, there is no one on site to assist you with these problems. I called once during my stay for help, was told I would hear back from someone taking care of my problem, and never heard back from anyone. Cool concept, poor execution.