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Sonder The Burnham Apartments

3.5 star property

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February 2025
March 2025

Photo gallery for Sonder The Burnham Apartments

Marina
Studio, 1 King Bed | Individually decorated, individually furnished, free cots/infant beds
Exterior
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
555 West Jackson Boulevard, Chicago, IL, 60661
  • Willis Tower
    ‪7 min walk‬
  • University of Illinois Chicago
    ‪9 min walk‬
  • State Street
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 50-inch flat-screen TV with digital channels, streaming services

Apartment, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Individually decorated, individually furnished, free cots/infant beds

Studio, 1 Queen Bed

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living area | 50-inch flat-screen TV with digital channels, streaming services

Apartment, 2 Bedrooms, City View

  • 60 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Individually decorated, individually furnished, free cots/infant beds

Studio, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | Individually decorated, individually furnished, free cots/infant beds

Studio, 1 Double Bed

  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

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Living area

Sonder Market Hall

Kitchen
Free WiFi
Air conditioning
Gym
4.3 out of 5, Excellent, (243)
The price is €95
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Sonder Market Hall

About this property

Sonder The Burnham Apartments

Aparthotel with a fitness centre, a short walk to Willis Tower
This smoke-free aparthotel features a fitness centre, concierge services and free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, a flat-screen TV comes with digital channels, and added amenities include an electric kettle and a hairdryer. Housekeeping is available on request.
Sonder The Burnham Apartments offers 51 air-conditioned accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, kitchenware and utensils and dishwashers.

Bathrooms include baths or showers. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the clean apartments at Sonder The Burnham Apartments. During your stay, you're just a quick walk from Willis Tower. You'll find features such as free WiFi in public areas, plus a gym and concierge services. This comfortable aparthotel has 51 apartments. Each apartment includes amenities such as a kitchen and a flat-screen TV.
  • Each apartment offers a kitchen, a flat-screen TV and a full-sized fridge
  • Free Wi-Fi in some public areas
  • Services include a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Willis Tower and State Street
As a guest of Sonder The Burnham Apartments, you'll find a fitness centre, concierge services, and a lift. WiFi is free in public spaces.

This 3.5-star Chicago aparthotel is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Oven

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • 7 steps to reach entrance
  • Lift (91 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Lockers
  • Luggage storage

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 51 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. Guests are recommended to download the property's Sonder mobile app before check-in.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder The Burnham
Sonder The Burnham Apartments Chicago
Sonder The Burnham Apartments Aparthotel
Sonder The Burnham Apartments Aparthotel Chicago

Sonder The Burnham Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 132 reviews" "
Rating 8 - Good. 30 out of 132 reviews" "
Rating 6 - Okay. 10 out of 132 reviews" "
Rating 4 - Poor. 3 out of 132 reviews" "
Rating 2 - Terrible. 6 out of 132 reviews" "

9.2/10

Cleanliness

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Keuth Dean

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Taneka

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I stayed in the Burnham and it was amazing! Aesthetically gorgeous, clean, stocked with necessary amenities. Even the bed linen was high quality! This will be my place of choice whenever I’m in the area!!
Stayed 3 nights in Oct 2024

2/10 Terrible

Kasia

Business traveller
Liked: Cleanliness
Disliked: Room comfort
The worse stay ever
The worse choice I made for my business trip. The noisiest room I have ever stayed in. No reception, none to talk to, just text messages from different confused agents. They agreed to change my room in a different hotel and 100 UDS compensation. Then another nightmare. They have given me the wrong codes and I got stranded for 1 hour in the middle of the night in front of the building. Never again. Also I have never seen any compensation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great appartment. Nice to have the kitchen when you do not want to go eat outside. Super well remodeled and well decorated historical building.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here - it felt like we were living in Chicago, clean and well styled. Loved the exposed brick and ability to store luggages before and after check in / check out. Great location too, right next to an amazing brekky spot!
Stayed 6 nights in Aug 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The unit is nice and the location is great. However, the stylish exposed ceiling was really problematic. We had screaming/crying children in the unit above us and didn't get a decent night's sleep our entire stay.
Stayed 3 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Room clean. Smoke alarm chirp all night in adjacent room
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

Kris

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

DANIEL

Business traveller
Liked: Cleanliness, room comfort
Easy and centrally located
Place was in excellent condition and it was extremely convenient for my meeting in downtown.
Stayed 1 night in Aug 2024

2/10 Terrible

Philip

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not a good property. Poor communication from Sonder across the board. Had to get Expedia to assist in accessing the hotel. No staff onsite to assist. Bed broke one night. Elevator not available for days for planned maintenance without notice. Rooms have damage in them that have not been fixed. Support through Sonder app & email is terrible... sometimes non-responsive. Was offered a full refund, but have only received a partial refund to date.
Stayed 8 nights in Aug 2024

10/10 Excellent

isaac

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay. Only issue is I’m disabled and not expecting the stairs when I first came into the building. Aside from that beautiful but small studio.
Stayed 2 nights in Aug 2024

10/10 Excellent

Di

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 1 night in Aug 2024

10/10 Excellent

Benton

Liked: Cleanliness, property conditions & facilities
Nice and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Nice property. Was safe, clean and great location. Loved using the app to check in and check out.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Eduardo D

Stayed 3 nights in Jul 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Ma'Asiah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I had a deeply disappointing experience booking a stay at sonder. Despite having my reservation confirmed and providing all necessary identification, my booking was abruptly canceled the night before my arrival for possibly being a “risk” to Sounders community standards. The staff's demeanor and vague explanations left me feeling that this decision was rooted in racial profiling. It's disheartening to encounter such treatment in today's world. I hope sonder reassesses its policies and training to ensure all guests are treated with respect consideration, and fairness in the future. Would not recommend this place to anyone looking for a welcoming and safe stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Leroy

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Loren

Stayed 5 nights in Jun 2024

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a studio unit in the aparthotel and really enjoyed our stay. The communications were clear, making "check-in" very easy. The amenities were great, with a full kitchen, dishwasher, and an in-room washer/dryer combo. Dining options were plentiful in the neighborhood. Union Station is less than a block away.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marilyn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This is a very nice place to stay at. I would definitely stay here again!
Stayed 3 nights in Jun 2024

6/10 Okay

Patrick

Liked: Property conditions & facilities
Stayed 5 nights in Jun 2024