The Gem Museum Suites

2.5 star property

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Photo gallery for The Gem Museum Suites

Reception
Full-sized fridge, microwave, stovetop, dishwasher
Suite, 1 Bedroom, Kitchen (King Bed w/ Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board
Suite, 2 Bedrooms, Kitchen (1 King Bed & 2 Double Beds w/ sofabed) | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
Studio Suite, 1 Double Bed, Kitchen | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included

Explore the area

Map
1555 Oak Avenue, Evanston, IL, 60201
  • Halim Time & Glass Museum
    ‪2 min walk‬
  • Northwestern University
    ‪3 min drive‬
  • Grosse Point Lighthouse
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

Suite, 2 Bedrooms, Kitchen (1 King Bed & 2 Double Beds w/ sofabed)

  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

Suite, 2 Bedrooms, Kitchen (2 King Beds w/ sofabed)

  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed

Deluxe Suite, 1 Bedroom, Kitchen (2 Double Beds w/ sofabed)

  • Sleeps 6
  • 2 Double Beds and 1 Single Sofa Bed

Suite, 1 Bedroom, Kitchen (King Bed w/ Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (Queen Bed w/ Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

Deluxe Suite, 1 Bedroom (Two Bed XL)

  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

Studio Suite, 1 Double Bed, Kitchen

  • Sleeps 2
  • 1 Double Bed

Suite, 1 Bedroom, Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (1 Double & 1 Twin Bed, 2 sofachairs)

  • Sleeps 5
  • 1 Single Sofa Bed and 1 Double Bed

Suite, 1 Bedroom, Kitchen (Double Bed w/ sofabed)

  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

Deluxe Suite, 2 Bedrooms, 2 Bathrooms (Two-Kitchen, Two-King)

  • Sleeps 8
  • 2 King Beds

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

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About this property

The Gem Museum Suites

Hotel with free breakfast, near Lake Michigan
A 24-hour fitness centre, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a banquet hall.
The Gem Museum Suites offers 71 air-conditioned accommodations with all-in-one washer/dryers and coffee/tea makers. 45-inch LED televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at The Gem Museum Suites, you'll be within walking distance of Lake Michigan. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Lake Michigan and a few minutes from Northwestern University
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Free breakfast is available daily. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a garden are also featured at the business-friendly The Gem Museum Suites. Free self parking is available.

This Evanston hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 24-hour gym

Family friendly

  • All-in-one washer/dryer
  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LED TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at The Gem Museum Suites.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Gem Museum Suites Hotel
The Gem Museum Suites Evanston
The Gem Museum Suites Hotel Evanston

The Gem Museum Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 45 out of 55 reviews
Rating 8 - Good. 7 out of 55 reviews
Rating 6 - Okay. 1 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suggestions
The place is comfortable although the rooms are small. Suggestions are: Open the restaurant at 7:30 am instead of 8:00 am. All the pillows were way too thick and they had no other pillows available. The blankets were too light and the gym didn't have enough equipment in it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! Walking distance to the lively strip!
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Travelled with family
Liked: Amenities
Classy!
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost Perfect
The GEM Museum Suites is perfectly located for our visit with our son. Though not in downtown shopping area of Evanston it is not far. Parking, on the side of building, was very convenient but comes with a cost of $20 p/d. The decor is very impressive and recently renovated. It is not a huge hotel, which makes it feel "homey." During our 6 days stay we met only one other group of 3 guest and they were checking out. (We were told the next week would be very busy.) The suite is equipped with all we needed: kitchenette, fridge, dishwasher, etc., all very condensed. The separate bedroom with two queen size beds is separate from the sitting area/kitchenette area, just down a short hall, just inside the entry door. The ONLY negatives are the new flooring is laminate "snaps, crackles and pops" in certain areas because of poor adhesion and the instructions for using the TV streaming (there are 2 TVs) in the suite and the coffee to water ratio for the Mr. Coffee maker are very lacking.
Stayed 5 nights in Nov 2024

10/10 Excellent

Roya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY RECOMMEND!!!
We had an exceptional stay at GEM Museum Suites. It has a fantastic artsy niche style. Everything appears brand new & are stylish. The kitchen comes with pots pans, cups, coffee maker, dishwashing soap, washer/dryer combo, etc. I didn't see any laundry detergent in the room but I did see the hotel room cleaners had single packages on the cart, seems to be offered if needed. My mom who has very high standards raves about the hotel & room. I gave all 5 stars except the "comfort" category I reduced to 4 stars only because the bedspreads are waffled sheets. It looks like a comforter but it is not. So only 2 sheets are on the bed. For late October even with the heater on we were cold at night. They do have blankets and we got some once asked. For some reason they don't leave them in the room. All other hotels I stay in (which is often around the world) always have a blanket/comforter on the bed plus an extra blanket in the closet. Also the sofa bed sheets were not automatically in the room either. Luckily I checked before we went out and was able to request and make the bed before we had a late night. The staff is very professional friendly and accommodating. if you have a need they will make sure it gets taken care of. If GEM makes the beds with blankets and puts extras, as well as, sofa bed sheets in the closet it is a perfect stay! Their breakfast is outstanding too! The ambience is fantastic, the servers are kind & helpful. The breakfast menu has many options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Asif

Travelled with family and small children
I had two bedrooms suite and only one bathroom for bedrooms Breakfast was terrible
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and unique
Stayed 1 night in Oct 2024

2/10 Terrible

Rafael, Olney

Disliked: Cleanliness, staff & service, property conditions & facilities
Nat
Stayed 2 nights in Aug 2024

8/10 Good

william

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't open the door to my room (615) without a physical key.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing, great Tiffany stain glass to look at while eating. Parking was so easy, and staff were very friendly. Room was clean, a little small but worked great for what we need it for, loved the full kitchen. Will return every time we are in town.
Stayed 2 nights in Sep 2024

10/10 Excellent

Miyann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place staff is friendly helpful. The complementary breakfast was excellent. Not a buffet, but individually prepared meal
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 2 nights in Sep 2024

10/10 Excellent

Eva

Liked: Staff & service, property conditions & facilities
Clean & friendly Nice location
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for a stay in Evanston/Northwestern
Lovely! The suite was large with separate bedroom, and living room/kitchen. It had a washing machine in the bathroom and a dishwasher in the kitchen. Very new. Very clean. Great location. Very friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

6/10 Okay

Chengchang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room has everything, but it's newly painted so the smell is there in the room, very obvious. also it's overprice...
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new place just opened in May. The staff here is so wonderful and I am sure that in time the few hiccups I encountered will be eliminated, especially the parking. Maybe it was just signage.
Stayed 1 night in Jul 2024

10/10 Excellent

Seong Geon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location -- needs a few fixes
Had a one bedroom suite. The hotel is in an excellent location and is pet friendly. Pet rates were steep -- $75 per night. I found this rate outrageous given that they only clean every other day. Was recently opened and the staff was not really sure of what they were doing. Breakfast was across the street and was understaffed with a choice of 3 breakfasts and insufficient seating for peak times. Bathroom in room was odd -- toilet was high off ground and shower was super slippery with no spot for personal items except for the shower floor. No bar in shower. Kitchen in room was well stocked with cooking implements. Can't use stairways in hotel because they only for emergency use so had to take the elevator each trip.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Liked the overall ambience. Art is exceptional. Combo washer/dryer in room is nice touch.. Room furniture seems cheap and is very bland. Didn’t like musty smell in hallways and particularly on elevators. . Bathroom door hit edge of bed when opened.
Stayed 2 nights in Jul 2024