Comfort Inn & Suites Arlington Heights - Schaumburg

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites Arlington Heights - Schaumburg

Reception
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Fitness facility
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
2112 S Arlington Heights Rd, Arlington Heights, IL, 60005
  • NCH Northwest Community Hospital
    5 min drive
  • Northwest Community Hospital
    5 min drive
  • Metropolis Performing Arts Center
    6 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    18 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn & Suites Arlington Heights - Schaumburg

Hotel in Arlington Heights with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and laundry facilities are on-site.
Comfort Inn & Suites offers 80 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. LED televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites. During your stay, you're just a quick walk from Ned Brown Forest Preserve. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the value of their stay
  • 6 minutes by car from Woodfield Mall and 11 minutes from Allstate Arena
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites. Free self parking is available.

This 3-star Arlington Heights hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Wingate Arlington Heights
Wingate Wyndham Arlington Heights
Wingate Wyndham Hotel Arlington Heights
Wyndham Arlington Heights
Wingate By Wyndham Arlington Heights Hotel Arlington Heights
Wingate Hotel Arlington Heights
Wingate Wyndham Arlington Heights Hotel
Comfort Inn & Suites Hotel
Wingate by Wyndham Arlington Heights
Comfort Inn & Suites Arlington Heights
Comfort Inn & Suites Hotel Arlington Heights
Comfort Inn Suites Arlington Heights Schaumburg

Comfort Inn & Suites Arlington Heights - Schaumburg Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 436 out of 1007 reviews" "
Rating 8 - Good. 276 out of 1007 reviews" "
Rating 6 - Okay. 126 out of 1007 reviews" "
Rating 4 - Poor. 76 out of 1007 reviews" "
Rating 2 - Terrible. 93 out of 1007 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Keith

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Outside was dirty. Room had issues lije brokrn toilet seat. Bathroom dirty
Stayed 1 night in Aug 2024

4/10 Poor

Edward

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities
Friendly staff need it Also add something in break fast They don’t have hot water Tea
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Very helpful, friendly kind staff.
Stayed 4 nights in May 2024

8/10 Good

Lona

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice. All staff was pleasant.
Stayed 1 night in Jul 2024

4/10 Poor

Paula

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointed in my stay
There were ants crawling everywhere. They were doing renovations so you heard the hammering. And it looks like they may have charged my card more than once.
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Stayed 1 night in Aug 2024

10/10 Excellent

Sydykov

Liked: Cleanliness
Best
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael, Conesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice and quiet place. Thank you
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

teresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The costumer service was great tate $$ too and rooms was brand new 👌
Stayed 1 night in Aug 2024

2/10 Terrible

Cristina, WOOD VILLAGE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over the 3 years of traveling I have never seen anything like this. Receptionist at desk does not take his work seriously or hates his job. I get to my room.I get a big wave of stench. I find dirty towels in the shower that look dried up and crusty hanging above shower curtain. There is pubic hair on them. I find pubic hair in the shower. I continue looking at the room. There is sticky like spots on the carpet. I turn on the bedroom lights & see white specks on the wall. I look closer and it looks like dried up ejaculation. I inspect the bed to see if that’s even clean. There are yellow stains on the bed. I’m horrified. Genuinely. The amount of body fluids is law suit unsanitary. I go back down to the “Check-In” to request a new room. The man tells me “No, that’s all I have”. Doesn’t ask why or if something is wrong with it. I decide to check out for a refund. I took pictures & send it to my booking agency that handles my stays. I tell them about the situation. They are out of words. They try to reach out to the hotel for my refund and the man at the front is uncooperative. They let me know they can’t reach the hotel. I ask the man if the phone has rang because they are trying to get a hold of him. He tells me “Not recently”. He tells me he wouldn’t talk to them either way to approve a refund since he isn’t the manager. That’s fine. What bothered me is that he lowered the front phone volume & lied about it. The unprofessional atmosphere is not traveler friendly.
Stayed 1 night in Aug 2024

4/10 Poor

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Appears to be under construction, however we didn't see any. A ts in room and bathroom. Would not recommend.
Stayed 1 night in Aug 2024

2/10 Terrible

ricardo

Stayed 2 nights in Aug 2024

8/10 Good

Mozhgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did their best House keeping and all Travelers were extremely noisy up to 4-5 in the morning! Hotel is clean with nice rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Arleene

Stayed 1 night in Aug 2024

4/10 Poor

Philip

Travelled with family
Disliked: Cleanliness, property conditions & facilities
To early to stay here
This place is under construction and probably should not yet be open. I had to change rooms the first due to the room being dirty and appliances broken. No hot water in the bathroom sinks whatsoever. When things were brought to their attention they were somewhat disconcerted
Stayed 2 nights in Aug 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is undergoing updates. Sign on outside still says Comfort Suites. Lots of work happening, but we didn’t have any noise in our room. Smell of pot in hallway of the 4th floor. Our bed, linens and pillows were extremely comfortable. I think they may have been all new. The location was good for our need to be close to Arlington Heights.
Stayed 1 night in Jul 2024

10/10 Excellent

JOY

Nice and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Fowzy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good
Stayed 2 nights in Jul 2024

8/10 Good

Kelvin, West Palm Beach

Stayed 1 night in Aug 2024

8/10 Good

Sun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frequent flyer and never disappointed
Stayed 1 night in May 2024

10/10 Excellent

sanjeev singh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2024

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Partially renovated = inconsistent experience
As of 7/31/24 this hotel is under renovation. If this had been disclosed at the time of booking, then I would have not stayed here. The staff seemed stressed and irritable because the computer system kept going down, so they didn't know exactly which rooms were available. The power went out briefly while we were using the fitness center, however that was fixed pretty quickly. The room we were assigned at check in was occupied by a construction/ maintenance worker sitting on the bed watching TV. The owner/manager apologized and assured us that he was in there to fix a broken safe, hmm. We were assigned a different room. The room was clean and as expected. The beds and bedding were very comfortable. The bathroom seemed partially renovated, as the shower head did not match the rest of the fixtures and the cleanliness of the shower head was questionable. The towels were the scratchy, small, low quality ones that you'd typically find at a budget hotel. The soap and shampoo provided were also low quality. The lobby and dining area were nicely decorated. Again, though, they provided Styrofoam cups and plates which made the overall quality of the experience low. Hopefully, part of the renovation process will include a step up in the quality of products this hotel offers to their guests.
Stayed 1 night in Jul 2024

2/10 Terrible

Mireya, Des Plaines

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property had the wrong name. Looks like it was not updated yet plus the evening check-in receptionist had absolutely no customer service.
Stayed 1 night in Jul 2024

4/10 Poor

Leslie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Probably great on a different day
Front desk person was rude and hotel is under construction and I have asthma which was getting irritated. Bathroom leaves a lot to be desired - no toiletries, no TP holder so it just stacked on the toilet lid. Main part of hotel room was perfect. Good AC, very quiet and comfortable beds.
Stayed 1 night in Jul 2024