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Intiotel - Chiclayo

3.0 star property

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Lobby
Standard Room | In-room safe, desk, soundproofing, iron/ironing board
Property amenity
Front of property
Family Room | Living area | 32-inch TV with cable channels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Gym
  • Parking included
  • Room service
  • Breakfast available

Explore the area

Map
Av Luis Gonzales 622, Chiclayo, Lambayeque, PE
  • Santa Maria Cathedral
    ‪8 min walk‬
  • Provincial Municipality of Chiclayo
    ‪9 min walk‬
  • Lambayeque
    ‪11 min walk‬
  • Chiclayo (CIX-Capitan FAP Jose A. Auinones Gonzales Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

Intiotel - Chiclayo

Chiclayo hotel in Cercado Chiclayo with free airport shuttle and health club
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, 24-hour room service and a business centre.
Intiotel - Chiclayo offers 59 air-conditioned accommodations with a safe and a hairdryer. Televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a health club.
During your stay at Intiotel - Chiclayo, you're just a quick walk from Santa Maria Cathedral. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a gym
  • Within a 10-minute walk of Santa Maria Cathedral and Provincial Municipality of Chiclayo
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

WiFi is free in public spaces. Event space at this hotel measures 54 square feet (5 square metres) and includes conference space. A health club, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Intiotel - Chiclayo. A roundtrip airport shuttle is free (available on request). Limited free parking is available on a first-come, first-served basis.

This 3-star Chiclayo hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 10 AM.
El Kero – On-site restaurant. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6 AM to 10:30 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Local cuisine breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 10 AM on weekends; PEN 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Kero

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 54 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Handrails in stairways (70 centimetre high)
  • Lift (75 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PEN 65 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Resort fee: 18 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately PEN 16 per person
  • Rollaway bed fee: PEN 65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Intiotel - Chiclayo offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 10:30 PM.
Guests will receive key retrieval information.
Property Registration Number 20479942766

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Intiotel
Intiotel Chiclayo
Intiotel Hotel
Intiotel Hotel Chiclayo
Intiotel Chiclayo Hotel
Intiotel - Chiclayo Hotel
Intiotel - Chiclayo Chiclayo
Intiotel - Chiclayo Hotel Chiclayo

Intiotel - Chiclayo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 41 reviews
Rating 8 - Good. 18 out of 41 reviews
Rating 6 - Okay. 7 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Genaro

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for getting around Chiclayo, and a fine restaurant on the main floor
Stayed 1 night in May 2019

6/10 Okay

GerardoAliaga, Boca Raton FL USA

Travelled with family
The hotel claims not to have received any payment, however I have a charge of $ 70 in my credit card.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAYS
I FEEL SO COMFORTABLE AND HAPPY TO STAYS IN THIS HOTEL. REASON WHY I ALWAYS BOOKED.

10/10 Excellent

Jackie, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
I never have any kind of problems staying here. Reason I always like to book it.

2/10 Terrible

Pritom, Lima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service,cheating staff & Old hotel.
Since I have stayed in this hotel last week, the review is fresh and jotting down what i had experienced. The Hotel is not worth the price they quote as the rooms are hardly for one people to move and old tiring furnitures. No matter at what price you book this hotel, the manager will charge the regular price of the room and cheat you with including taxes etc. whatever possible which may not be applicable for foreigners like us. There are many good hotels in the proximity at lower this price, so please don't book if you want to avoid conflict and a horrible experience. The manager is quite rude and the reception staffs have to follow what he says although he is wrong. The reception staff don't understand english at all. I promised never to return for a stay at this hotel ever. Worst experience in my entire travel of Latin America. If anyone doubt, you could write to me directly for feedback.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Edgar

Stayed 2 nights in Nov 2021

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Jose Eulalio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inolvidable recuerdo para recibir el 2020
Buena la acogida, rxcelente el trsto y plena comodidad de la habitación. Espero retomar pronto.
Stayed 2 nights in Dec 2019

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un lugar muy acogedor y el personal siempre brinda un buen trato. Nos es la primera vez que me alojo en el hotel y es por eso que siempre elijo hospedarme ahí cuando viajo a Chiclayo por trabajo
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Adrian Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion de personal muy atentos y amabled y el servicios muy bueno.
Stayed 1 night in May 2019

6/10 Okay

Razag

Business traveller
Liked: Cleanliness, staff & service
Cercanía al centro, amabilidad del personal, buen room service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
La calidez y amabilidad de la atención. Lo oportuno de los servicios
Stayed 1 night in Nov 2018

6/10 Okay

VANESSA

Liked: Cleanliness, staff & service
Adquirí el hotel vía telefónica y me ofrecieron desayuno buffet el cual nunca me dieron , fue americano , el ascensor muy lento y no permiten que nadie suba a la habitación . La limpieza muy buena y centrico
Stayed 1 night in Sep 2018

8/10 Good

SUSY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Ayuda a Desabilitados.
Estoy muy complacida con el Hotel,solo un gran problema soy desabilitada y el hotel cuenta con una gran escalera de entrada,asi que por ese motivo hemos tenido que dejar el hotel a los 2 dias y buscar otro.
Stayed 4 nights in Feb 2018

10/10 Excellent

Carlos, Trujillo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio muy buena atención, las habitaciones limpias y cómodas, todo bien
Stayed 1 night in Nov 2017

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017