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Hotel Los Portales

3.5 star property

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Photo gallery for Hotel Los Portales

Rooftop terrace
Lunch and dinner served, French cuisine
Outdoor pool, pool loungers
Front of property – evening/night
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Breakfast included
  • Room service

Explore the area

Map
Rotonda Los Encuentros 500 metros norte, Chinandega
  • Museo Chorotega-Nicarao
    ‪10 min walk‬
  • Iglesia El Calvario
    ‪15 min walk‬
  • Guadalupe Church
    ‪3 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels, TV

Apartment, 2 Bedrooms

  • 91 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels, TV

Standard Apartment, 2 Bedrooms

  • 85 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 2 Bedrooms, Kitchenette

Executive Suite, 2 Bedrooms, Kitchenette | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 2 Bedrooms, Kitchenette

  • 107 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Single Room

  • 29.9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Los Portales

Hotel in Chinandega with free breakfast and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hotel Los Portales offers 30 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Los Portales. During your stay, you're just a quick walk from Museo Chorotega-Nicarao. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy French cuisine while dining at La Terraza
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 10 minutes on foot from Museo Chorotega-Nicarao and a 3-minute drive from Iglesia El Calvario
  • Airport shuttle service available for a fee
Hotel Los Portales offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hotel Los Portales. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Chinandega hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10:00 AM.
La Terraza – This restaurant specialises in French cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Los Portales offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Portales Chinandega
Hotel Los Portales
Los Portales Chinandega
Hotel Los Portales Hotel
Hotel Los Portales Chinandega
Hotel Los Portales Hotel Chinandega

Hotel Los Portales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 103 out of 150 reviews
Rating 8 - Good. 34 out of 150 reviews
Rating 6 - Okay. 8 out of 150 reviews
Rating 4 - Poor. 2 out of 150 reviews
Rating 2 - Terrible. 3 out of 150 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel but they delay your check out until someone goes to the room to check it. It is strange and that is the reasons I might be looking for other options.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria Margarita

Travelled with family
Liked: Staff & service, property conditions & facilities
Great experience, staff and most important part clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Walter

Stayed 2 nights in Nov 2024

10/10 Excellent

KE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, only no coffee machine in the room
Stayed 1 night in Oct 2024

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-Star Review of The Portales Hotel in Chinandega!
I recently had the pleasure of staying at The Portales Hotel in Chinandega, Nicaragua, and I can’t recommend it highly enough! From the moment we arrived, the welcoming atmosphere and outstanding service made us feel like we were part of a family. The pool is absolutely stunning—clean, beautifully designed, and the perfect temperature! It was a fantastic place to relax during the warm days. Breakfast was a highlight of each morning. The all-you-can-eat buffet offered a wide variety of delicious options, and I loved that I could order my eggs cooked exactly how I wanted. Breakfast service from 6 to 11 AM made it easy to enjoy a leisurely start to the day. For lunch and dinner, the culinary offerings were exceptional! I especially recommend trying the salmon with veggies; it was simply phenomenal! Each meal was thoughtfully prepared, and the flavors were incredible. The rooms are perfect for unwinding after a day of exploration. The air conditioning was a blessing, the WiFi was excellent, and the spacious bathrooms with walk-in showers were such a treat. Our room was consistently cleaned, ensuring a comfortable stay. What truly stood out, however, was the amazing staff. From Crishian and Francisco at the bar to the lovely concierge team—Heidy, Lorena, Stephanie, and Milagro—their warm smiles and friendly demeanor made every interaction a joy. Jorge was also fantastic.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anibal, Easton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, great staff And great service Lovely staff will definitely come back.
Stayed 4 nights in Aug 2024

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness, staff & service
Overall this is a nice place to stay when compared to other hotels in Chinadega. They have a very good breakfast, It’s quiet and clean, and staff is friendly. However, the internet signal in my room was very poor and my device disconnected frequently from the wifi. Additionally, the internet speed was slow and did not allow me to download pictures messages. Lastly, it is listed that this hotel has a gym and spa and that is no longer accurate. Expedia and Los portales need to update the gym and spa part. In the gym picture it shows a treadmill which is no longer available. What they do have is Pilates classes that are only available to women (this is what the receptionist told me when I asked about the gym).
Stayed 16 nights in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lizjorge
Always great accommodation in our room. The pool is always clean the staff is great. Breakfast is a good selection of food however they can upgrade the special of the day for the guests like wings, chicken bites, the drinks but in general great place to be 😊
Stayed 3 nights in Aug 2024

8/10 Good

Freddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the hotel, the staff was very professional and attentive. I will stay again in the near future.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Amenities
Wow! What a treasure! We will definitely stay here again. The staff, the rooms, the beautiful property…all incredible! The hotel breakfast alone was worth coming back for. Our breakfast server was the best we ever had anywhere. Multiple restaurants within a few minutes walking distance. We are at Dragonfly last night and it was wonderful. The pool at Los Portales is lovely as well! Very impressed!
Stayed 1 night in Jul 2024

10/10 Excellent

Reyna M.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and clean. staff was professional and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La gente muy amable
Stayed 1 night in Jun 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo que mejor es la noche con los animadores
Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clen and beautiful hotel and super friendly staff olso excellent food and drinks.
Stayed 3 nights in Mar 2024

10/10 Excellent

Eddin

Stayed 7 nights in Apr 2024

10/10 Excellent

Kathy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto este Hotel La limpiesa, El personal bien Agradable.la comida, las bebidas. Tubimos un Evento familiar y todo supero las espectativas. Gracias a todo el personal de los portales.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an overall nice yet affordable hotel. Only negative was that the lighting to the Hotel entrance after a certain time seems to be turn off. I understand off energy consumption but a sensor and of course the lights to the main entrance of the hotel.
Stayed 2 nights in Mar 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Cesar

Stayed 1 night in Feb 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

sergio

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
I was force to pay $15.00 for a towel that they say I took, I was never walk through the amount of towels. The place is beautiful. This has happened before to my daughter as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and cleaniness
Stayed 1 night in Oct 2023

10/10 Excellent

Edgar

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Sep 2023