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Holiday Inn Express & Suites Chino Hills by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chino Hills by IHG

Exterior
Terrace/patio
Outdoor pool
Room amenity
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
15851 POMONA RINCON RD, Chino Hills, CA, 91709
  • Chino Hills State Park
    ‪2 min drive‬
  • Los Serranos Country Club
    ‪2 min drive‬
  • BAPS Shri Swaminarayan Mandir
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Communications)

  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, desk, laptop workspace, free cots/infant beds

Suite, 2 Queen Beds

  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, desk, laptop workspace, free cots/infant beds

Suite, 1 King Bed, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications)

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds (Communications)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, laptop workspace, free cots/infant beds

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed (Communications)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, desk, laptop workspace, free cots/infant beds

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

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TownePlace Suites by Marriott Ontario Chino Hills

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (671)
The price is €153
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includes taxes & fees
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About this property

Holiday Inn Express & Suites Chino Hills by IHG

Hotel in Chino Hills with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room and laundry facilities are on-site.
Holiday Inn Express & Suites Chino Hills by IHG offers 119 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 65-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Chino Hills by IHG gets good marks from our customers. During your stay, you'll be within walking distance of Chino Hills State Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Chino Hills State Park and a few minutes from Los Serranos Country Club
  • Dogs welcome for a fee
Holiday Inn Express & Suites Chino Hills by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Chino Hills by IHG also features coffee/tea in common area, laundry facilities, and a lift. Self parking is free.

This Chino Hills hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Holiday INN EXP Chino Hills
Holiday Inn Express Chino Hills an IHG Hotel
Holiday Inn Express Suites Chino Hills an IHG Hotel
Holiday Inn Express & Suites Chino Hills by IHG Hotel
Holiday Inn Express & Suites Chino Hills by IHG Chino Hills

Holiday Inn Express & Suites Chino Hills by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 362 out of 482 reviews
Rating 8 - Good. 51 out of 482 reviews
Rating 6 - Okay. 29 out of 482 reviews
Rating 4 - Poor. 16 out of 482 reviews
Rating 2 - Terrible. 24 out of 482 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very clean room. Eco-friendly. Staff was awesome. Very welcoming and helpful. The free breakfast was awesome as well. So many different options especially for your little picky eaters. Overall great stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wad very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Yesenia

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I noticed the bathroom was not clean, especially the shower.
Stayed 2 nights in Nov 2024

4/10 Poor

Margot

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Vicki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Xenia, Granada Hills

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean & the rooms are spacious too.
Stayed 1 night in Nov 2024

4/10 Poor

Nina

Disliked: Cleanliness

2/10 Terrible

Norman

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yolanda

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Yiwei

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clear,safe,Quiet
Stayed 1 night in Nov 2024

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a night at this location on Nov 2, 2024 for a checkout on Nov 3, 2024. Arrival at the property was met by a response of expedia has oversold the hotel, and there are no rooms available. I left the hotel and booked in the towne place suites in the same plaza. As of right now i have not received my refund for the my non-existent stay, as The holiday Inn, is refusing to issue a refund for the stay, due to general manager never being present in the hotel, and expedias email and phone calls to the property, never being returned. This is a case of a greedy company like IHG deciding to keep 200 dollars and screw over the consumer. While Expedia, is even more unprofessional, and plain stupid in the handing of this complaint, which will have no resolution, due to their inept nature
Stayed 1 night in Nov 2024

10/10 Excellent

nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short staff for check in
Stayed 1 night in Nov 2024

10/10 Excellent

Melody

Business traveller
The breakfast is great!
Stayed 1 night in Nov 2024

4/10 Poor

Nicholas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
My wife and I came in late because of a flight delay. I tried calling and messaging 6 hours ahead of time to let them know we would be arriving after midnight. I was unable to get a hold of anyone. When we did arrive, the front doors were locked. Nobody answered the intercom. We banged on the windows to get the night attendant’s attention. Then, they gave us our room number and keys. The key didn’t work, thankfully, because they placed someone else in our reserved room. He was unhappy being woken at 4 am. Then they gave us a downgraded room, which we accepted because it was 4 am and we were exhausted. When I asked about a refund for the room downgrade, I was offered points because I was a member (I’m not a member, they gave me someone else’s room). Also, breakfasts were inadequate and their coffee was terrible. Clean place. Terrible management. I asked to speak to management because I understand front desk people don’t have the ability to make decisions or refund money. Still waiting to hear back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place we have stayed here a few times in the past 2 years
Stayed 3 nights in Nov 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Nov 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Estevan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Denise, Riverside

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for one night 😊
Stayed 1 night in Nov 2024

10/10 Excellent

no name given

Stayed 1 night in Nov 2024

10/10 Excellent

Cinthya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Enrique, Fontana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was outstanding. It sold me the place right there and then. Great PO and very outstanding personality.
Stayed 1 night in Nov 2024