Holiday Inn Express & Suites Chino Hills, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Chino Hills, an IHG Hotel

Exterior
Outdoor pool
Terrace/patio
Room amenity
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
15851 POMONA RINCON RD, Chino Hills, CA, 91709
  • Los Serranos Country Club
    2 min drive
  • Chino Hills State Park
    2 min drive
  • BAPS Shri Swaminarayan Mandir
    3 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    37 min drive

Room options

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Communications)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Communications)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Holiday Inn Express & Suites Chino Hills, an IHG Hotel

Hotel in Chino Hills with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room and laundry facilities are on-site.
Holiday Inn Express & Suites Chino Hills, an IHG Hotel offers 119 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 65-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Chino Hills, an IHG Hotel gets good marks from our customers. During your stay, you'll be within walking distance of Los Serranos Country Club. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Chino Hills State Park and a few minutes from Los Serranos Country Club
  • Dogs welcome for a fee
Holiday Inn Express & Suites Chino Hills, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Chino Hills, an IHG Hotel also features coffee/tea in common area, laundry facilities, and a lift. Self parking is free.

This Chino Hills hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Holiday INN EXP Chino Hills
Holiday Inn Express Chino Hills an IHG Hotel
Holiday Inn Express Suites Chino Hills an IHG Hotel
Holiday Inn Express & Suites Chino Hills, an IHG Hotel Hotel

Holiday Inn Express & Suites Chino Hills, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 317 out of 414 reviews" "
Rating 8 - Good. 43 out of 414 reviews" "
Rating 6 - Okay. 24 out of 414 reviews" "
Rating 4 - Poor. 12 out of 414 reviews" "
Rating 2 - Terrible. 18 out of 414 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aya Rabih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Josue

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

James

Business traveller
Disliked: Cleanliness, staff & service, amenities
We stay there for 3 days and they didn’t come to clean the rooms even on one of the nights they left clean towels in the bathroom. The room we stayed in on the second floor didn’t have the AC working. When it worked, it was really loud. To made the matter worse, there was a wedding party which last for 3 days (nights) at the lobby so the whole lobby smell like curry as we walked into the hotel every night. While we know the hotel needed to make money from hosting wedding receptions, but the lobby was not designed to host wedding receptions as it was too small. I ended up changing hotels and finally had a good night sleep without noise and odor in the the lobby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was great. Angelica at the front desk was amazing and made us feel welcome.
Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

CHUANSHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience! will come back again!
Stayed 1 night in Sep 2024

10/10 Excellent

Shannel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & quiet!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff was very friendly
Stayed 3 nights in Aug 2024

6/10 Okay

Minnie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Paid Guest Senior Citizen's Reservation No Honored
The Hotel facility itself was very nice, only darkened by the lack of compassion and exception to the rules from the early morning hotel front desk employees & manager on (9/7/24-2;25-3AM) I reserved my room online w/credit card but was NOT allowed to check into because I did not have a CC or ID on my person. I had electronic copies of items on my IPAD and showed same. I had been robbed hours earlier while loading luggage into my rental car the LAX Budget Rental Car wherein my purse with ID, CC and Cell phone was stolen. My son had to drive from an hour away to use his ID CC so I could check into a room that I'd paid for online. While I was waiting in the lobby for my son to show up the front desk actually processed the CC I had on file for my reservations, which had been stolen and hence frozen. These (3) ladies basically were sending me, a senior citizen, who had a paid reservation out into the streets
Stayed 3 nights in Sep 2024

10/10 Excellent

Tyler

Stayed 1 night in Sep 2024

10/10 Excellent

Odalis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Justin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No ac 110 put side wanted to give ma a fan
The ac didn't work they wanted to give me a fan till the next morning when they could try and fix it. I had to find another hotel to stay at it was 97 in the room n9 fan can help that at all
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and gorgeous rooms. Staff was very friendly.
Stayed 1 night in Sep 2024

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was perfect, breakfast was beyond par, they had lil fried potatoes squares with black pepper and bacon and a pancake machine which was a nice change from the too common waffle machine you see everywhere.. check in was at 3pm waited 1hr 35mins and room wasn’t ready till 7pm.. I wish I woulda known this so that me and my family weren’t stuck last minute trying to forgot out what to do besides wait and the pool was overly crowded.
Stayed 1 night in Sep 2024

10/10 Excellent

MELISSA

Travelled with family and small children
Liked: Amenities
Very clean , surrounding area and friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service! Good variety for breakfast options.
Stayed 6 nights in Aug 2024

10/10 Excellent

Zach

Stayed 1 night in Aug 2024

10/10 Excellent

George, Sammamish Wa

Stayed 3 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Mayra, Pomona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quick last minute decisions. However breakfast took a bit to replenish each time.
Stayed 1 night in Aug 2024

10/10 Excellent

oscar, National City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and professional staff
Stayed 1 night in Aug 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Type shi trust n slide
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, plenty of restaurants in walking distance
Stayed 1 night in Aug 2024