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Crowne Plaza Christchurch, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Christchurch, an IHG Hotel

Bar (on property)
Reception
Exterior
Junior Suite, 1 King Bed (Living Area) | Minibar, in-room safe, desk, laptop workspace
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
764 Colombo Street, Christchurch, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    1 min walk
  • Cathedral Square
    2 min walk
  • Isaac Theatre Royal
    2 min walk
  • Christchurch (CHC-Christchurch Intl.)
    19 min drive

Room options

View all photos for Standard Room, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View (High Floor)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible Bathtub (Low Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible Bathtub (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible Bathtub (Low Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area) | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (Living Area)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Crowne Plaza Christchurch, an IHG Hotel

Luxury Christchurch hotel in Christchurch City Centre with 2 restaurants
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Crowne Plaza Christchurch, an IHG Hotel offers 204 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Crowne Plaza Christchurch, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Te Pae Christchurch Convention and Exhibition Centre. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Market Place Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Te Pae Christchurch Convention and Exhibition Centre and Isaac Theatre Royal
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3122 square feet (290 square metres) and includes conference space. A fitness centre, a library, and multilingual staff are also featured at the luxury Crowne Plaza Christchurch, an IHG Hotel. Parking is available for a fee.

This 4.5-star Christchurch hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Market Place Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast and dinner. A children's menu is available.
Cafe 1851 – This café specialises in Modern European cuisine and serves breakfast, brunch and lunch. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 25 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 36 for adults and NZD 18 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe 1851
  • Market Place Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,122 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 36 for adults and from NZD 18 for children
  • Self-parking fee: NZD 25 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crowne Plaza Christchurch Hotel
Crowne Plaza Christchurch
Crowne Plaza Christchurch
Crowne Plaza Christchurch, an IHG Hotel Hotel
Crowne Plaza Christchurch, an IHG Hotel Christchurch
Crowne Plaza Christchurch, an IHG Hotel Hotel Christchurch

Crowne Plaza Christchurch, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 624 out of 881 reviews" "
Rating 8 - Good. 184 out of 881 reviews" "
Rating 6 - Okay. 34 out of 881 reviews" "
Rating 4 - Poor. 24 out of 881 reviews" "
Rating 2 - Terrible. 15 out of 881 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern and convenient.
Nice hotel conveniently situated next to the Te Pae. Good sized rooms that are well equiped. my only complaint the the bed is a bit on the hard side. Lots of food near by and good restaurant in the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

CHATURANGI

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights. Super easy check in, staff were lovely. Great stay but I was woken up early by someone making noise outside our room - better sound proofing could have helped. There was a frame coming out of its place by the shower. Didn’t affect our stay. Would definitely stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saalanche
Very close to everything. Have to try the expresso martini on tap
Stayed 3 nights in Jul 2024

10/10 Excellent

Biswajit

Stayed 2 nights in Aug 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, shame only for one night.
Comfortable family room, great breakfast, good location
Stayed 1 night in Jul 2024

10/10 Excellent

Leonie

Liked: Amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Jul 2024

4/10 Poor

Matt

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Dirty toilet, the shower blind between the room and the bathroom is just weird as was tv the speaker in the bathroom, shower pressure is poor, i personally won't stay there again, there are better places to stay in chch for the money.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely room, great location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we have stayed before because we like the central location and comfortable rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Can walk to multiple eating and shopping options.
Stayed 5 nights in Jul 2024

10/10 Excellent

Aatish

Stayed 1 night in Jul 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Comfortable and Clean
Great service. Clean and comfortable room.
Stayed 1 night in Jul 2024

10/10 Excellent

Lino

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Only dislike was only the in dining room option to choose which weren’t offered in the menu.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anna

Stayed 1 night in Jul 2024

10/10 Excellent

Emile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, walkable to everything . Safe area
Stayed 4 nights in Jul 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience - with excellent breakfast and really good spacious suite ;)
Stayed 5 nights in Jun 2024

10/10 Excellent

Dirk W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was booked into this hotel by a friend after I missed my flight and it was the perfect, comfy stop after a hectic day. I loved everything about this hotel and will definitely be back! Ruona M.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Stewart

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The bed had broken springs and the topper added did not adequately mitigate so was exceedingly uncomfortable, the worst hotel sleep ever - also pillows were unusually very long and round, so also uncomfortable
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kelly, Englewood

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. I only stayed one night but really enjoyed my stay
Stayed 1 night in Jun 2024

10/10 Excellent

Lee Xin Zhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Want a place right in the center of Christchurch? Then look no further than here. This is a great hotel with an excellent room layout, spacious and elegant. The service staff are really great including the ones at the restaurant
Stayed 5 nights in Jun 2024

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was good parking fee should be included
Stayed 1 night in Jun 2024

10/10 Excellent

Nespa

Travelled with partner
Liked: Cleanliness, amenities
Location was perfect, dining options were nice however quite expensive and we got double charged on our room stay but was refunded 5 days later
Stayed 1 night in Jun 2024