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Crowne Plaza Christchurch by IHG

4.5 star property

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Photo gallery for Crowne Plaza Christchurch by IHG

Reception
Property preview
Standard Room, 1 King Bed, City View (High Floor) | Minibar, in-room safe, desk, laptop workspace
Standard Room, 1 King Bed, City View (High Floor) | Minibar, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
764 Colombo Street, Christchurch, 8011
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪1 min walk‬
  • Place, Isaac Theatre Royal
    ‪2 min walk‬
  • Place, Hagley Park
    ‪10 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, City View

9.4 out of 10
Exceptional
(17 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View (High Floor)

9.8 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area) | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (Living Area)

9.6 out of 10
Exceptional
(10 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Low Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Low Floor)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Crowne Plaza Christchurch by IHG

Luxury hotel with 2 restaurants and fitness centre
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Crowne Plaza Christchurch by IHG offers 204 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Crowne Plaza Christchurch by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Te Pae Christchurch Convention and Exhibition Centre. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Market Place Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Te Pae Christchurch Convention and Exhibition Centre and Isaac Theatre Royal
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3122 square feet (290 square metres) and includes conference space. A fitness centre, a library, and multilingual staff are also featured at the luxury Crowne Plaza Christchurch by IHG. Parking is available for a fee.

This 4.5-star Christchurch hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Market Place Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast and dinner. A children's menu is available.
Cafe 1851 – This café specialises in Modern European cuisine and serves breakfast, brunch and lunch. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (NZD 25 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 38 for adults and NZD 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe 1851
  • Market Place Restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,122 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 25 for children
  • Uncovered self-parking fee: NZD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crowne Plaza Christchurch Hotel
Crowne Plaza Christchurch
Crowne Plaza Christchurch
Crowne Plaza Christchurch by IHG Hotel
Crowne Plaza Christchurch an IHG Hotel
Crowne Plaza Christchurch by IHG Christchurch
Crowne Plaza Christchurch by IHG Hotel Christchurch

Crowne Plaza Christchurch by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 47 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lukas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean rooms, nice bathroom, friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Christina M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to good dining options.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in a convenient location.
Stayed 1 night in Sep 2025

8/10 Good

ROMAN

Stayed 2 nights in Sep 2025

10/10 Excellent

Zixia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern clean hotel in what seemed a very safe area. Clare at check in was really helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca, Auckland Central

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in Christchurch for a conference, the Hotel was close to the conference centre, great food, great atmosphere and a really comfortable quiet room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, very friendly staff and rooms were large
Stayed 4 nights in Sep 2025

10/10 Excellent

David, Wanaka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ram

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and excellent service! Clean and a great facility with excellent amenities 👍
Stayed 1 night in Sep 2025

8/10 Good

Carolyn

Liked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Lee

Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights. Very central to Christchurch CBD. Room very clean and modern. We had views out towards the 'Square'. Handy to 'New Regent Street', where you can find cafes and other food places. A short walk up New Regent street brings you to the ticket box and tram ride - very handy. This accommodation is walkable distance to places like 'Riverside' and other shopping areas. Walkable to Hagley park and the botanic gardens. Parking is next to the building - $25 per night. You pay via online, not Hotel. Margret Mahy playground close by as with Victoria park. The cons would be the lobby in the room vicinity is very noisy, and you can hear outside noise. Not noisey enough that I would not recommend or stay again myself. Buffet breakfast selection was good. Quite pricey at $35 pp, but then that is likely similar to other hotel accommodation chains. We would stay here again and recommend to family and friends.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kylie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Modern Hotel as a 4-Star rating

We stayed for 2 nights due to a conference nearby. It was a comfortable stay. Location is very convenient and only a minute walk to Te Pae Convention Centre. Friendly staffs who are very polite and helpful. The room was very modern and spacious. The housekeeping needs improving as the shower glass was not cleaned and shower inside was mouldy. I think they have missed cleaning it. Breakfast was ok, NZ$30 pp extra because they charged extra for a Flat White that we thought it should be covered in the breakfast costs.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheis, Paraparaumu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Vanja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip - the room with 2 queen beds was
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, really nice bathroom with space to put my toiletries, very well equipped with iron, good numbers or coat hangers, safe etc. Nice bar and restaurant space. My room was too cold and I couldn’t get it warm enough either evening. Not good when I’d come in chilled from outside. Other members of my family had the same experience. I’d have liked the temp at abo . The control would not stay on heat mode, it kept flipping to heat standby. It warmed up overnight the first night so was ok in the morning and I didn’t complain.
Stayed 2 nights in Jul 2025

10/10 Excellent

paramvir

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience at crowne plaza hotel. Nice and clean room.
Stayed 1 night in Jul 2025

10/10 Excellent

Serene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to town. Good service and comfortable bed.
Stayed 2 nights in Apr 2025

4/10 Poor

Anika

Liked: Cleanliness, staff & service, property conditions & facilities
Put us in an ‘access’ room when I booked a standard room. Very noisy, from other residents and dining room noise.
Stayed 1 night in Jul 2025

6/10 Okay

Anytime NZ Ltd

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Kevin

Stayed 1 night in Jul 2025

10/10 Excellent

Jacqui

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rosie at reception organised for us to have a high room looking towards the fireworks. A lovely place to stay the views up high are spectacular.
Stayed 1 night in Jul 2025