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Novotel Christchurch Cathedral Square

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Christchurch Cathedral Square

Lobby sitting area
Meeting facility
Breakfast, lunch, dinner served; international cuisine
Exterior
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
50 Cathedral Square, Christchurch, 8011
  • Cathedral Square
    1 min walk
  • Te Pae Christchurch Convention and Exhibition Centre
    1 min walk
  • Isaac Theatre Royal
    3 min walk
  • Christchurch (CHC-Christchurch Intl.)
    19 min drive

Room options

View all photos for Executive Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

In-room safe, individually furnished, desk, laptop workspace

Executive Double Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

In-room safe, individually furnished, desk, laptop workspace

Superior Double Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Crowne Plaza Christchurch, an IHG Hotel
Free WiFi
Restaurant
Air conditioning
Gym
4.6 out of 5, Wonderful, (881)
The price is €298
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Crowne Plaza Christchurch, an IHG Hotel

About this property

Novotel Christchurch Cathedral Square

Luxury Christchurch hotel in Christchurch City Centre with a fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and valet parking. Housekeeping is available on request.
Novotel Christchurch Cathedral Square offers 154 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. 49-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Novotel Christchurch Cathedral Square's great location gets high marks from our customers. During your stay, you're just a quick walk from Cathedral Square. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at The Square Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Isaac Theatre Royal and 6 minutes on foot from Cashel Street Shopping Area
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3767 square feet (350 square metres) and includes a conference centre. A fitness centre, multilingual staff, and ski storage are also featured at the luxury Novotel Christchurch Cathedral Square. Parking is available for a fee.

This 4.5-star Christchurch hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
The Square Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
The Square Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, German, Hindi, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (NZD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 37 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Square Bar
  • The Square Restaurant

Family friendly

  • Children's games
  • Children's toys
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station
  • Conference centre (3,767 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: NZD 80
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 80
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 37 per person
  • Valet parking fee: NZD 35 per night
  • Early check-in fee: NZD 80 (subject to availability)
  • Late check-out fee: NZD 80 (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Cathedral
Novotel Cathedral Hotel
Novotel Cathedral Hotel Christchurch Square
Novotel Christchurch Cathedral Square
Novotel Christchurch Cathedral Square Hotel Christchurch
Novotel Christchurch Cathedral Square Hotel
Novotel Cathedral Square Hotel
Novotel Cathedral Square
Novotel Christchurch Cathedral Square Hotel
Novotel Christchurch Cathedral Square Christchurch
Novotel Christchurch Cathedral Square Hotel Christchurch

Novotel Christchurch Cathedral Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 445 out of 892 reviews" "
Rating 8 - Good. 327 out of 892 reviews" "
Rating 6 - Okay. 80 out of 892 reviews" "
Rating 4 - Poor. 27 out of 892 reviews" "
Rating 2 - Terrible. 13 out of 892 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, large comfortable room with underfloor heating in bathroom. Good range of hot and cold food at breakfast. Located next to cathedral and close to tram station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Well, wr only spent one night, I wish we could spend some more time at this hotel. We love the service, our room and above all the welcoming atmosphere and hospitality in Novotel. I would recommend this place who are planning to spend time in Christchurch……
Stayed 1 night in Jul 2024

10/10 Excellent

todd

Stayed 1 night in Jul 2024

10/10 Excellent

diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elgan

Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very comfortable stay, room was modern with the Novotel touch. Great central location so everything is within walking distance. Parking next door at Wilsons Parking was convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Chantel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff were so friendly and kind. The gym and family room was amazing with excellent equipment. Executive room was fabulous and mini bar treats that were complimentary was a fantastic bonus. Thanks again we loved our stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jun 2024

10/10 Excellent

GUNE YOUNG

Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 2 nights in Jun 2024

10/10 Excellent

MANABU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in May 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean centrally located hotel
Stayed 2 nights in May 2024

8/10 Good

Hsien Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern
Stayed 5 nights in May 2024

8/10 Good

Nebiyat Filate

Stayed 4 nights in May 2024

6/10 Okay

porndet

Travelled with family
Liked: Cleanliness, staff & service, amenities
it is an average hotel in a good location.
Stayed 2 nights in Apr 2024

8/10 Good

Heidi

Travelled with family
Liked: Staff & service
Great staff. Friendly and very helpful. Convenient location. Comfortable beds but a bit small. Small room but clean. Carpet a bit dirty but didn’t bother us. Some drainage issues in the bathroom which got very wet whenever we had a shower. Good shower pressure though. Overall was perfectly adequate for an overnight stay.
Stayed 1 night in Apr 2024

8/10 Good

Jo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were lovely. Good location near the conference Center. Parking was on gravel outside the hotel but still cost $25. Rooms were clean but no instructions for hearing/cooling. I thought the bottled water was free but once I checked out found a $6 charge in my bill.
Stayed 3 nights in Apr 2024

8/10 Good

Karolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Lovely clean room, staff were very friendly.
Stayed 6 nights in Apr 2024

8/10 Good

Kourtney, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public areas of this hotel were fantastic. The guest rooms could use some attention. Stained carpet- needs to be heavily cleaned or replaced. The breakfast was wonderful!
Stayed 2 nights in Mar 2024

10/10 Excellent

Bret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff, and restaurant! You won’t be disappointed. Centrally located in the middle of everything!
Stayed 2 nights in Mar 2024

10/10 Excellent

Dawn, west covina

Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect place for business & leisure
Ideal Location for food & sight seeing. Totally central to city. Great food & very friendly staff. A lovely place to stay, I’ll be back again for my 4th visit
Stayed 3 nights in Feb 2024

2/10 Terrible

Bruce

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival at the property, we were told that we did not have reservations for two rooms, but only one. i showed them my Expedia receipt and confirmation listing two rooms for three nights each. The receptionist stated that they did have one room for three nights, but not two rooms and they didn’t care what my Expedia receipt said. After a bit of conversation, she did suggest that maybe they could have an additional room available for one night instead of the three booked and at a rate of $558 per night instead of $228 per night with the possibility of extending our stay at the higher rate. But the extension was not guaranteed. With this type of greeting and service, I’ll fully reevaluate the possibility of our staying at this property in the future.
Stayed 3 nights in Feb 2024