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Best Western Chula Vista/Otay Valley Hotel

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Exterior
Outdoor pool, pool umbrellas, pool loungers
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Free continental breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
4450 Main Street, Chula Vista, CA, 91911
  • Kaiser Permanente Otay Mesa Medical Offices
    3 min drive
  • North Island Credit Union Amphitheatre
    5 min drive
  • Sesame Place San Diego
    6 min drive
  • San Diego, CA (SDM-Brown Field Municipal)
    12 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
La Quinta Inn by Wyndham San Diego Chula Vista
Pool
Breakfast included
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Parking included
4.3 out of 5, Excellent, (1048)
The price is €106
for 1 night
includes taxes & fees
5 Dec - 6 Dec
La Quinta Inn by Wyndham San Diego Chula Vista

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices
An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Chula Vista/Otay Valley Hotel gets high marks from our customers. During your stay, you'll be close to Kaiser Permanente Otay Mesa Medical Offices. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Kaiser Permanente Otay Mesa Medical Offices and a few minutes from Sharp Chula Vista Medical Center
Best Western Chula Vista/Otay Valley Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Chula Vista/Otay Valley Hotel. Self parking is free. A complete renovation of Best Western Chula Vista/Otay Valley Hotel was completed in January 2020.

This Chula Vista hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 508 out of 1271 reviews" "
Rating 8 - Good. 310 out of 1271 reviews" "
Rating 6 - Okay. 199 out of 1271 reviews" "
Rating 4 - Poor. 138 out of 1271 reviews" "
Rating 2 - Terrible. 116 out of 1271 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
nothing to share. property on the older side.
Stayed 1 night in Aug 2024

8/10 Good

Lyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

George

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Simple door plans but effective breakfast was decent night staff were okay day staff little better convenient when traveling.
Stayed 1 night in May 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay, very friendly staff
Check was quick and easy. The room was really clean except for the vent in the bathroom. I know it is easy to overlook this as it is in the ceiling but it grossed my out a bit. If you are a light sleeper you are right next to the freeway so it is a bit noisy. Overall I would give it high marks and consistent with what you expect from a Best Western.
Stayed 1 night in Aug 2024

2/10 Terrible

Haley

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I had no smoke alarm in my room and it flooded and nobody did anything about it
Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Juliet

Liked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

ALDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mikayli

Stayed 1 night in Aug 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Macrina

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

6/10 Okay

Ericka

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible Customer Service .
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotel needs some work
Noise from nearby highway was hard to ignore. No hot water on the 4th day. If I didn't keep the bathroom fan on all the time the smell in the shower was bad. Bed had a sag in the middle so you always rolled into the dip.Desk people were very nice but the hotel needs some work.
Stayed 7 nights in Jul 2024

2/10 Terrible

Mohamad

Disliked: Cleanliness
Towels had blood stains , hair in the shower walls and on bedding.
Stayed 1 night in Aug 2024

10/10 Excellent

Brianda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly
Stayed 1 night in Jul 2024

6/10 Okay

Yadira

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

larry

Stayed 2 nights in Jul 2024

8/10 Good

Erlinda

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Jezreel, Chula Vista

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Andrew

Liked: Staff & service
The staff were really nice and Friendly. The breakfast was good too! The shower was cold and the facility is quite tired and in need of some upgrades.
Stayed 1 night in Jul 2024

2/10 Terrible

FRANCISCO JAVIER PALOMAR

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésima muy vieja descuidada sin agua caliente Solo te dice que lo están tratando de arreglar, nos fue muy mal
Stayed 1 night in Jul 2024

4/10 Poor

Yezenia

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 1 night in Jul 2024