SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
699 E St, Chula Vista, CA, 91910
  • Living Coast Discovery Center
    7 min walk
  • San Diego Bay
    16 min walk
  • Chula Vista Center
    2 min drive
  • San Diego, CA (SAN-San Diego Intl.)
    16 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel in Chula Vista with free breakfast and 24-hour front desk
An outdoor pool, laundry facilities and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, camper van/bus/lorry parking, a front desk safe and free breakfast are on-site.
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at SureStay Hotel by Best Western Chula Vista San Diego Bay gets good marks from our customers. During your stay, you'll be within walking distance of San Diego Bay. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Petco Park and 8 minutes from San Diego Convention Center
Free breakfast is served. WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Chula Vista San Diego Bay. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chula Vista hotel.

Guests are served a free breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 529 out of 1292 reviews" "
Rating 8 - Good. 312 out of 1292 reviews" "
Rating 6 - Okay. 180 out of 1292 reviews" "
Rating 4 - Poor. 104 out of 1292 reviews" "
Rating 2 - Terrible. 167 out of 1292 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lynnette

Stayed 1 night in Aug 2024

10/10 Excellent

Richel

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised!
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Albert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good service to each room
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hiroyuki

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Esperanza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff good hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighborhood was a bit rough.
Stayed 2 nights in May 2024

2/10 Terrible

Allysa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of kids, homeless all over the property, didn’t even stay the night, wouldn’t give a refund.
Stayed 1 night in Aug 2024

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Kirk

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very difficult, sent a request to have downstairs room, as part of my foot had been amputated. Did not receive request and did not have room available and had to climb stairs, no elevator, other than that stay was fine
Stayed 1 night in Aug 2024

4/10 Poor

Guillermo

Disliked: Staff & service, property conditions & facilities
Rooms Dirty
Stayed 1 night in Jul 2024

10/10 Excellent

Angel

Stayed 1 night in Jul 2024

8/10 Good

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 3 nights in Aug 2024

8/10 Good

Labria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay in San Diego
Stayed 3 nights in Aug 2024

4/10 Poor

Luka

Travelled with partner
Liked: Staff & service
Disliked: Amenities
First we came in second floor rooms which have a door that are conected to another room (of course locked) but the noise from second room was very loud. We could hear them talk everything. Them we switched room in first floor. Room 130. Noise was better much quiter room without that connecting door just walls all around. You could hear noise if someone is jumping above you but ok that was just shortly. What bothered me with this room..The room had moisture and a moldy smell. Even when I turned on the air conditioning, I felt a disgusting smell coming from it. The previous room did not have this problem, but this one was disgusting to stay in. Room 130 urgently needs renovation! To add, we have been traveling for three weeks across America: San Francisco, Los Angeles, San Diego, Utah, and Arizona, and nowhere have I experienced a room with so much moisture and moldy smell. The mold is not visible anywhere; it might be in the air conditioning or under the carpet, I'm not sure. However, I can still praise the staff for being friendly, and I have no bad comments about them!
Stayed 2 nights in Aug 2024

6/10 Okay

Kyle

Travelled with family
Liked: Cleanliness, room comfort
What kind of establishment is completely non smoking??? And how you run out of wash cloths? Other than that my room was clean and comfortable. Breakfast was good. If I wasn't a smoker I'd definitely stay again. Good bang for the buck
Stayed 2 nights in Aug 2024

2/10 Terrible

Karina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I lost my 245 one night I ugly a lot homeless bad area . Were this hotel located . Never again.
Stayed 1 night in Aug 2024

10/10 Excellent

Evangelina, fort bragg

Stayed 1 night in Jul 2024

8/10 Good

Lisbeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay!
It was pretty good over all, my only compliment is are neighbors was very noisy
Stayed 1 night in Aug 2024

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were absolutely wonderful. They made my stay perfect. It is a basic hotel, as that was what I could afford, so I didn’t expect much. However, my stay was made great because the staff were so friendly and helpful and kind. I would definitely recommend it.
Stayed 5 nights in Jul 2024

8/10 Good

Mayret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024