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Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

View from property
BBQ/picnic Area
Fridge, microwave, oven, stovetop
Fridge, microwave, oven, stovetop
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Air conditioning

Explore the area

Map
9369 Waterstone Blvd, Loveland, OH, 45249
  • Deerfield Towne Center
    ‪6 min drive‬
  • Loveland Castle
    ‪8 min drive‬
  • Little Miami State Park
    ‪10 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪44 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Tub w/ Grab Bars)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking (Tub w/ Grab Bars)

  • 37 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

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includes taxes & fees
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About this property

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

Loveland hotel in Landen with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason offers 94 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. 37-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason. During your stay, you'll be within walking distance of Governor's Plaza. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 11 minutes by car from Kings Island and 14 minutes from Sharonville Convention Center
  • Dogs welcome for a fee (restrictions apply)
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is available daily. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason. Self parking is free.

This Loveland hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 8:00 AM and at the weekend from 7:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 8:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 3 per stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Cleaning deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night (maximum USD3 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott TownePlace Suites Cincinnati Northeast
TownePlace Suites Marriott Cincinnati Northeast
TownePlace Suites Marriott Hotel Cincinnati Northeast
TownePlace Suites Marriott Cincinnati Northeast Aparthotel
TownePlace Suites Marriott Cincinnati Northeast/Mason Aparthotel
TownePlace Suites Marriott Northeast/Mason Aparthotel
TownePlace Suites Marriott Cincinnati Northeast/Mason
TownePlace Suites Marriott Northeast/Mason
TownePlace Suites by Marriott Cincinnati Northeast
Towne Suites riott eastMason
Hawthorn Suites by Wyndham Cincinnati Northeast/Mason
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Hotel
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Loveland

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Reviews

Reviews

6.8
Rating 10 - Excellent. 181 out of 588 reviews" "
Rating 8 - Good. 146 out of 588 reviews" "
Rating 6 - Okay. 82 out of 588 reviews" "
Rating 4 - Poor. 82 out of 588 reviews" "
Rating 2 - Terrible. 97 out of 588 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Brian

Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
Had cockroaches in my room, other guests had the same issue. Service people were very unpersonable and when I showed the cockroach at checkout the guy took pictures but never reported the claim and picture to his manager. Tried to get a comp night because of the infestation and the manager went with me to look where i killed the cockroach and he straight stepped on the piece of it left and acted like it wasn’t there and said I brought them in like a ignorant person and just argued, very unprofessional but act like there a 5 star hotel and they are the best! Never again!
Stayed 3 nights in Oct 2024

2/10 Terrible

Jon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay Here!!
Property over all was poorly maintained! Room was disgusting! Dead bugs under the mattress! Dirt and mouse droppings on most surfaces! Appliances and furniture was damaged or dented!
Stayed 1 night in Oct 2024

4/10 Poor

Jennifer

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The room was not clean there was hair in the shower, the shower itself was dirty. The kitchen was dirty the fridge was leaking and there was a big puddle that had dried, not sure what it was of. Something was spilled in the AC/heater. No one came in to clean the room for the whole time we stayed there, we were there for 3 nights and 4 days. Towels were never replenished nor were the toiletries or toilet paper, we had to go ask for all of those things. The breakfast was not great either, and the tea water was full of coffee grounds as well.
Stayed 3 nights in Oct 2024

2/10 Terrible

Katrina

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Clogged sink and dirty bathroom
Stayed 2 nights in Oct 2024

10/10 Excellent

Gwendolyn

Stayed 6 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Dont expect 5 star when you pay for 1 star
Had to change rooms because there was not a sofa bed in the first room. Second room was dirty and not at all up to my expectations. Staff was friendly. Breakfast was just ok. Would add photos of the room if the app would let me :(
Stayed 1 night in Oct 2024

4/10 Poor

lynn

Disliked: Cleanliness, property conditions & facilities, room comfort
dirty
Had to have rooms changed because the thermostat in the first room was hanging out of the wall and the ac smelled like burning. in the second room the heat couldn’t be on because the burning smell came back, the room was filthy, and there was a lingering smell of weed in the hallway. also the bathtub was atrocious.
‘clean’ bathtub of room
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Stayed 1 night in Oct 2024

4/10 Poor

April

Disliked: Cleanliness, property conditions & facilities
We had roaches when we got in our room and then we had to move to another room and then we had a fly bugs came out no where and they really wasn’t clean but we had already paid for it
Stayed 3 nights in Oct 2024

4/10 Poor

Ben

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not great
Dirty dishes in cabinets. 1 plastic knife and one fork. 2 towels in a two bedroom suite. Chairs had been scribbled on with pen. 1 remote for 3 TVs. Oven door broken so it didn’t close. AC unit broken in bedroom. No sheets for pull out couch bed.
Stayed 1 night in Oct 2024

4/10 Poor

Caitlin

Travelled with family
Disliked: Cleanliness, staff & service, amenities
When checking in, the front desk woman gave us keys and a room number. When we went to the room we were assigned, we opened the door and the room still had occupants inside with unmade beds and trash all over. Went back to the desk, and she reprogrammed our keys to the room next door instead. The TV was unplugged from the wall, as well as the cable. There was coffee provided but no coffee maker. There was a kitchenette wirh a random old knife in the drawer. There was gross brown water damage coming from the fuse box on the wall. The bathroom was FILTHY. There was no trash can in the bathroom. There was a bible with an old check and an other pieces in it. Overall, very very dirty and unsanitary. We were not informed of breakfast times during check in, and there was no phone in the room to call the front desk. The building reeked of smoke/marijuana. All of the doors were supposed to be white but appeared a different color due to the dirt and grime that was all over it. There was no working light in the entrance of the room. There was a random extension cord from one side of the room to the next for “accessibility”. The beds were not properly made, the sheets were half off the corners and the bed skirts were tucked up under the beds. The drawers to the randomly placed nightstands were broken and crooked. Overall, not any place I would recommend to anyone. Very disgusted and not impressed with the state of this hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Noella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getting better.
This is the second time we stayed at this place. It has been updated and changed. This is good. Thank you.
Stayed 1 night in Oct 2024

2/10 Terrible

Shawn

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, the shower did not work properly. The new staff is rude. We have stayed here several times and the only reason we came back was the price on the 2 bedroom suite. Other than price this place is trash.
Stayed 2 nights in Oct 2024

8/10 Good

Nikole

Liked: Cleanliness, property conditions & facilities
Manager was really understandable and polite!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying there and we loved it, the staff were so nice and helpful. Our room was amazing and we will for sure be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shawn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here a lot the staff is great!!
Stayed 1 night in Sep 2024

4/10 Poor

Amber

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk staff was great, but the property is run down and the room was dirty. There was a Cheerio on the floor and the tub was blackish along the bottom. But it was fine for what we needed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2024

2/10 Terrible

redessa

Travelled with family
Disliked: Staff & service, amenities
Staff was very rude and unhelpful.
Stayed 2 nights in Sep 2024

2/10 Terrible

redessa

Staff was extremely unhelpful and unfriendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Alesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly
Stayed 2 nights in Aug 2024

4/10 Poor

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024