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Hilton Garden Inn Cincinnati/Mason

3.0 star property

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Photo gallery for Hilton Garden Inn Cincinnati/Mason

Terrace/patio
Front of property
Reception
Premium bedding, in-room safe, desk, laptop workspace
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
5200 Natorp Blvd, Mason, OH, 45040
  • Deerfield Towne Center
    ‪14 min walk‬
  • Manor House
    ‪4 min drive‬
  • Loveland Castle
    ‪7 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪40 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Jetted Tub (3x3 Shower)

Room, 1 King Bed, Accessible, Jetted Tub (3x3 Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Jetted Tub (3x3 Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Mini-fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 32-inch LCD TV with premium TV channels, TV, MP3 dock

Junior Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Living area | 32-inch LCD TV with premium TV channels, TV, MP3 dock

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 32-inch LCD TV with premium TV channels, TV, MP3 dock

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Drury Inn & Suites Cincinnati Northeast Mason

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.9 out of 5, Exceptional, (1004)
The price is €112
for 1 room
includes taxes & fees
3 Mar - 4 Mar
Drury Inn & Suites Cincinnati Northeast Mason

About this property

Hilton Garden Inn Cincinnati/Mason

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space. Housekeeping is available on request.
Hilton Garden Inn Cincinnati/Mason offers 110 accommodations with MP3 docking stations and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Cincinnati/Mason. During your stay, you'll be within walking distance of Deerfield Towne Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Kings Island and 12 minutes from Sharonville Convention Center
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cincinnati/Mason offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. The business-friendly Hilton Garden Inn Cincinnati/Mason also features a terrace, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 11 AM.
Great American Grill – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 9.95 to 9.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,250 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 9.95 to 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cincinnati-Mason Hilton Garden Inn
Hilton Garden Inn Cincinnati-Mason
Hilton Garden Inn Hotel Cincinnati-Mason
Hilton Garden Inn Cincinnati/Mason Hotel Mason
Hilton Garden Inn Cincinnati/Mason Ohio
Hilton Garden Inn Cincinnati-Mason Hotel
Hilton Garden Inn Cincinnati Mason
Hilton Garn Cincinnati Mason
Hilton Cincinnati Mason Mason
Hilton Garden Inn Cincinnati Mason
Hilton Garden Inn Cincinnati/Mason Hotel
Hilton Garden Inn Cincinnati/Mason Mason
Hilton Garden Inn Cincinnati/Mason Hotel Mason

Hilton Garden Inn Cincinnati/Mason Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 556 out of 951 reviews
Rating 8 - Good. 284 out of 951 reviews
Rating 6 - Okay. 70 out of 951 reviews
Rating 4 - Poor. 25 out of 951 reviews
Rating 2 - Terrible. 16 out of 951 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean rooms but very expensive food.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Lobby decor was very appealing. Room was very clean.
Stayed 2 nights in Oct 2024

4/10 Poor

James

Travelled with family
Disliked: Property conditions & facilities
The ac was not working, the shower had no pressure
Stayed 2 nights in Oct 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Mona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Quiet, peaceful and comfortable. Front desk staff were delightful.
Stayed 2 nights in Oct 2024

8/10 Good

Leeann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offered large body wash and shampoo and conditioner. The only issue I had with going in the Fall I was hoping to still swim in the inside pool it was so cold that even children wouldn’t even get in. The pool room was very warm but the pool its self was extremely cold.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our night there. Clean. Safe. Comfortable. Would stay again.
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sugan

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed, quiet, clean and comfortable
Stayed 1 night in Sep 2024

2/10 Terrible

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient clean facility with great service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience all around
Stayed 1 night in Sep 2024

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with the wifi in the room. I am a Hilton Honors member, but I couldn't get free wifi. I couldn't get wifi at all without paying extra.
Stayed 1 night in Sep 2024

10/10 Excellent

Mona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything was great
Stayed 2 nights in Sep 2024

6/10 Okay

FRED

Stayed 2 nights in Sep 2024

2/10 Terrible

Tracy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My family and I stayed here before and had a pleasant experience and choose to stay again but this time there seemed to be a nest of ants or something in the corner of the bathroom door well.I told the front desk they had someone come and spray after we left for the day,when we came back to the room the pest were still very active I went back and told the front desk they said they already knew what bothered me was they didn’t offer to change my room so my family and I had to stay in the room for 2 bites with active pest that I have pictures and a video of and the room smelling strongly of bug spray.Lastly after the first night I asked the room service attendant by my door standing in front of her cart could she make our beds she looked me in my ruses and said yes we’re gonna do that .When my family and I got back that night our room hadn’t been touched!That was the worst experience I’ve had having to be someplace that I paid for 2 nights and was forced to stay in feeling creepy because of ants constantly crawling and room smelling like bug spray.
Stayed 2 nights in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

William

Stayed 1 night in Aug 2024

8/10 Good

CAROL

Stayed 1 night in Jul 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 3 nights in Aug 2024

6/10 Okay

Randi

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was extremely clean and modern
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
Staff was great. Friendly and helpful
Stayed 1 night in Aug 2024