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Kings Inn & Suites Mason

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kings Inn & Suites Mason

Interior
Indoor pool
Bathroom sink
Meeting facility
Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • Pool
    Pool
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
9365 Waterstone Boulevard, Loveland, OH, 45249
  • Deerfield Towne Center
    6 min drive
  • Loveland Castle
    8 min drive
  • Little Miami State Park
    10 min drive
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    44 min drive

Room options

Standard Single Room, King Bed and Twin Bed, Non-Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Single Room, 1 King Bed with Sofa bed, Accessible, Non-Smoking

Bathroom sink

Standard Single Room, 1 King Bed with Sofa bed, Accessible, Non-Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Standard Double Room, ADA, No Roll in Shower, Non-Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Standard Double Room, 2 Double Beds and 1 Twin Sofa Bed, Non-Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Standard Single Room, Accessible, King Bed, Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, Accessible, Non Smoking

Flat-screen TV

Standard Double Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

Similar properties

Exterior
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason
Pool
Breakfast included
Pet-friendly
Parking included
3.4 out of 5, (585)
The price is €81
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

About this property

Kings Inn & Suites Mason

Suburban Loveland hotel in Landen with free parking
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Self parking is free. Other amenities include laundry facilities, express check-out and a TV in a common area. Housekeeping is available on request.
Kings Inn & Suites Mason offers 101 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with single sofa beds. Accommodation at this 3-star hotel has kitchenettes with microwaves. Bathrooms include baths or showers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they enjoy the overall value at Kings Inn & Suites Mason. During your stay, you'll be within walking distance of Governor's Plaza. Enjoy features like free self-parking, plus an indoor pool and a gym.
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • Just a 4-minute drive from Governor's Plaza and 12 minutes from Kings Island
Kings Inn & Suites Mason offers its guests an indoor pool and a fitness centre. There's an onsite 24-hour business centre. The business-friendly Kings Inn & Suites Mason also features laundry facilities, express check-out, and an ATM. Self parking is free.

This 3-star Loveland hotel is smoke free.

Languages

English

Property amenities

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Friday - Sunday (7:00 AM - 6:30 AM) and Monday - Friday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant
The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Restaurant
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Friday - Sunday: 7:00 AM - 6:30 AM
  • Monday - Friday: 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Cincinnati Northeast
SpringHill Suites Marriott Cincinnati Northeast
SpringHill Suites Marriott Hotel Cincinnati Northeast
SpringHill Suites Marriott Cincinnati Northeast/Mason
SpringHill Suites Marriott Northeast/Mason
Hotel SpringHill Suites by Marriott Cincinnati Northeast/Mason
SpringHill Suites Marriott Cincinnati Northeast/Mason Hotel
SpringHill Suites Marriott Northeast/Mason Hotel
SpringHill Suites by Marriott Cincinnati Northeast

Kings Inn & Suites Mason Reviews

Reviews

6.4
Rating 10 - Excellent. 264 out of 1034 reviews" "
Rating 8 - Good. 227 out of 1034 reviews" "
Rating 6 - Okay. 175 out of 1034 reviews" "
Rating 4 - Poor. 152 out of 1034 reviews" "
Rating 2 - Terrible. 216 out of 1034 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Veronica

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was was called a B**** by the front desk women. I tried to find out who the affiliated mother company so I could complain. Of course, I was unsuccessful.
Stayed 1 night in Aug 2024

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a Filthy, Rundown and Unwelcoming Hotel
This place was an absolute mess. The main staff associate was incredibly rude, demanded $75 cash before she gave us our key. We were NEVER notified of this required charge. Beyond this our room was filthy and our comforter had blood/excrement stains all over it. Pool was freezing and extremely cloudy. Whirlpool was broke. No hot coffee in the lobby. No housekeeping came to our room to change sheets/replenish towels or empty trash during our (2) day stay. Only (1) working ice machine for four floors. Had to have maintenance come in because there were only (3) channels. They never even took the garbage left outside our door. The elevator smelled of both cigarettes, weed and had vomit on it's carpeted floor. We had to bring our dirty towels to the front desk before they would give us new ones. Even the bandwith for the Wifi was insufficient. We had door keys for our room but they did not work for the pool or exercise room. If we wanted to get in, she would give us her personal key and tell us bring it back to me now. They did not even have water to purchase, only overpriced pop and energy drinks. I should have taken photos to provide you with actual evidence of the circumstances. We will never come back and are contacting you today to request a full refund for this nightmare of a hotel stay. Horribly disappointing. Thank you, Ms. Erin McEntee
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unsafe and unacceptable
This property was absolutely unacceptable. My sister and I felt unsafe in the room, so we left within in an hour of arriving. The door didn't lock, there were blood stains on the carpet and the beds, several of the fixtures were broken, the shower was rusty - I could go on. As we left, the desk clerk told us that he would refund the money for my stay, since the room was completely unacceptable and we did not stay - but this was five days ago, and I haven't seen a refund yet. At this point, I don't expect to.
Stayed 1 night in Aug 2024

4/10 Poor

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for me.
I was disappointed. They put a holding on your credit card for $75. There was no warning that they do that kinda practice. Room was okay. The bed was extremely soft as well as the pillows. Not good for me. I called about the t.v and they told me to do a search for channels. I did it and still wasn't working. No breakfast. The room looks run down.
Stayed 1 night in Aug 2024

6/10 Okay

Claude

Disliked: Cleanliness, property conditions & facilities
ALOT OF THINGS DIDN'T WORK.PARKING WAS AWFULL.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip, nice rooms.
We read several bad reviews and were a bit skeptical but needed a inexpensive place to stay while intown for the Cincinnati Open. This was a great place to stay! rooms clean, beds comfortable, staff friendly, it was close to restaurants and stores. Overall a good choice.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kings Inn & Suites satisfied my needs
The room fit my needs, although I do like room service, which isn't part of the offerings.Those at the front desk were accommodating. I read when I selected the hotel that there was a light breakfast...but I was corrected.
Stayed 2 nights in Aug 2024

4/10 Poor

Randeep

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE!
Poor room condition. Bad smell the moment got inside. Useless WIFI. No hand dryer. Just one soap available to be used for bathroom and wash basin. As if all this wasn't enough, front desk called my cell to inform that i will be charged extra if i checked out 30 mins late. The lady doesn't know how to talk to customers and knows nothing about customer service. I'm a frequent traveler - even Marriott doesn't talk like this about late check out.
Stayed 2 nights in Aug 2024

2/10 Terrible

Benjamin

Stayed 1 night in Aug 2024

2/10 Terrible

Tajh, Washington

Disliked: Cleanliness, property conditions & facilities
Mold. There is just too much mold. It's everywhere. From an aesthetic point, ignoreing the mold, the rooms would be nice. Also, the price is low... But again, the mold is everywhere. Very strong mold smell as soon as I entered the room. Immediate coughing, eye itching, stuffy nose. Look at the AC units from the outside and you can see mold stains in everyone.
Stayed 2 nights in Aug 2024

8/10 Good

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

carolyn

Disliked: Cleanliness, amenities, property conditions & facilities
Price was the only thing i liked about.it was noisy bedding was nasty not enough towels or wash clothes for 4 people pool was too cold and nasty didn’t offer cleaning services
Stayed 2 nights in Aug 2024

2/10 Terrible

Dawan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, stinks & run down. Don’t come here!
Stayed 3 nights in Aug 2024

10/10 Excellent

Clay

Travelled with group
Liked: Amenities, property conditions & facilities
I really enjoyed my stay. The room was clean and it felt like I was in an expensive hotel but only paid $80. A steal! 3 beds, 2 tvs and 2 sinks with a mini fridge. The staff was really friendly. We did get a morning call from the front desk but missed it.
Stayed 1 night in Aug 2024

8/10 Good

Jayanthi

Travelled with group
Liked: Property conditions & facilities, room comfort
Overall not bad. But difficulty with using key card not working multiple times and found stain in bed.
Stayed 1 night in Aug 2024

6/10 Okay

Nathaniel

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Christos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, lacking basic amenities, and unsafe
Dirty, lacking basic amenities, and unsafe. The room wasnt clean. Mold in the shower, the 4th floor ice maker doesnt work, so we had to go down to the 3rd floor, but there was mold in the 3rd floor ice maker. Lots of people hanging around the parking lot and police activity in the building. The exterior doors do not lock. The 1st night, the parking lot lights were not working. We had to ask for towels, and the front desk staff was resistant to provode them. They also tried giving us green tea instead of coffee and then gave decaf when asked again. Doesnt matter, because the coffee maker was filthy, so we had to drive elsewhere to get coffee. The shower has very little water pressure.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely disgusting. A health inspection would get this place shut down. It smells terrible. I got to my room and it smelled even worse. I couldn't breath. It turns out there was red mold and mushrooms gorwing in the corner of the room. I left immediately and stayed elsewhere. Don't let the price fool you. It is not worth it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rajesh, Cleveland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. The reception staff was courteous and helpful. Safe neighborhood. Easy walk (or 1 min drive) to shopping nearby. Recommended.
Stayed 1 night in Aug 2024

8/10 Good

Geoff

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Average for price
Stayed 1 night in Aug 2024

2/10 Terrible

Tracy

Business traveller
Horrible customer service
When I tried to check in the lady at the front desk stated that there wasn’t a room listed in my name. I showed her my confirmation from hotels.com and she stated they don’t go by that. She was very rude and gave me the impression she didn’t want my business. I would not recommend this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Disliked: Property conditions & facilities
stuff good
Stayed 1 night in Aug 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024