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Sonesta ES Suites Cincinnati - Sharonville West

3.0 star property

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Photo gallery for Sonesta ES Suites Cincinnati - Sharonville West

Exterior
Suite, 2 Bedrooms, Fireplace (Loft) | Living area | 55-inch flat-screen TV with digital channels, Netflix, Hulu
Front of property
Suite, 2 Bedrooms, Fireplace (Loft) | Hypo-allergenic bedding, down duvets, desk, laptop workspace
Hypo-allergenic bedding, down duvets, desk, laptop workspace

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
11689 Chester Rd, Sharonville, OH, 45246
  • Sharonville Convention Center
    ‪12 min walk‬
  • Topgolf
    ‪7 min drive‬
  • Liberty Center
    ‪13 min drive‬
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    ‪25 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Loft)

Suite, 2 Bedrooms, Fireplace (Loft) | Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 2 Bedrooms, Fireplace (Loft)

  • 77 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll in Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll in Shower)

  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby sitting area

Sonesta ES Suites Cincinnati - Sharonville East

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1000)
The price is €92
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Sonesta ES Suites Cincinnati - Sharonville East

About this property

Sonesta ES Suites Cincinnati - Sharonville West

Suburban hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, an outdoor tennis court and coffee/tea in a common area. Housekeeping is available on request.
Sonesta ES Suites Cincinnati - Sharonville West offers 144 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to balconies. This accommodation has separate sitting areas and includes dining tables and kitchen islands. Beds feature down duvets. 55-inch flat-screen televisions come with premium digital channels, pay-per-view films and Netflix. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites Cincinnati - Sharonville West. During your stay, you'll be within walking distance of Sharonville Convention Center. Free WiFi in public areas, free self-parking and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and basketball
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 11 minutes by car from Jungle Jim's International Market and 13 minutes from Liberty Center
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta ES Suites Cincinnati - Sharonville West offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. There's a snack bar/deli on site. A 24-hour business centre and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta ES Suites Cincinnati - Sharonville West. Free self parking is available.

This Sharonville hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • Volleyball

Family friendly

  • Dining table
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • High-pile carpet in room
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

This property's breakage deposit is refundable after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta ES Suites Cincinnati - Sharonville West.

Property is also known as

Residence Inn Marriott Cincinnati North-Sharonville
Residence Inn Marriott Hotel Cincinnati North-Sharonville
Residence Inn Marriott Cincinnati North-Sharonville Aparthotel
Sonesta ES Suites Cincinnati Sharonville West Aparthotel
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Sharonville West Aparthotel
Sonesta ES Suites Sharonville West
Residence Inn by Marriott Cincinnati North Sharonville
Sonesta ES Suites Sharonville
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Cincinnati - Sharonville West Hotel
Sonesta ES Suites Cincinnati - Sharonville West Sharonville

Sonesta ES Suites Cincinnati - Sharonville West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 386 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 120 out of 1000 reviews
Rating 2 - Terrible. 162 out of 1000 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

dailexe

Stayed 1 night in Nov 2024

4/10 Poor

Patrick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as good as other Sonesta Suites
Here's a bullet point list. The heating had two settings: off and jet engine; very loud and annoying when you are trying to sleep. Hardly any linens and the blankets could barely keep you warm. The toilet paper holder was missing. Bath had two, child-sized towels for the shower. Kitchen overhead light was burnt out. Front door was not secure, the latch was broken (see photo). Table and chairs are wobbly. Room smelled like cigarette smoke and had fingerprints on doors like the police were there. Barely any utensils/plates/bowls, etc. One spoon, two knives and two forks. Coffee maker pot was missing. Staff not overtly rude but could still sense an attitude; they need to learn what hospitality means. Most bizarre, zero hangers in any of the closets. On the plus side, appliances/cabinets/ were nice and modern. WiFi was good, nice TV, and the curtains kept out most of the light.
Broken latch
Stayed 5 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer at the front desk is a customer service all star! Every request was handled promptly and efficiently. Overall an amazing state great for the family couldn’t be better.
Stayed 1 night in Nov 2024

10/10 Excellent

shanda

Liked: Staff & service, property conditions & facilities
They were damages in the unit
Stayed 2 nights in Nov 2024

6/10 Okay

Cleophis

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Mauresa

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Shannon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Use to be a favorite hotel
Thia hotel has went down tremendously! Its dirty and outdated and i will not stay again
Stayed 1 night in Nov 2024

2/10 Terrible

Kayla

Stayed 1 night in Nov 2024

2/10 Terrible

Marriea

Travelled with family
Don’t stay here
When arriving to our room, it was full of marijuana smoke as if someone was just in there doing drugs. We tried to work past it due to how late it was, but got to the point where we could not. We asked to be moved to another room that was even more disgusting, hadn’t been cleaned and we’re unable to stay.
Stayed 1 night in Nov 2024

8/10 Good

Suzanne

Stayed 2 nights in Nov 2024

10/10 Excellent

Tiffany

Stayed 7 nights in Oct 2024

2/10 Terrible

Kumar, Edison

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Convenient. Safe.
Stayed 3 nights in Nov 2024

6/10 Okay

SHIV

Travelled with partner
Disliked: Amenities
They need to clean the rooms and take care of things after a person checkout.I.e refill liquid soaps , shampoo , And clean washrooms. Most important need to add more stuff in breakfast
Stayed 1 night in Nov 2024

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its just a no, keep looking and don't stay here.
The hotel staff was understaffed and overwhelmed. The rooms were disgusting, carpets and bedding stained, cigarette burns in everything, smelly, and out of all soaps. When we called she said we can see another room, and we asked if it was worse and she said we can go look and it looked like blood stains. They did offer a refund, however there was no where else to go. Their customer service was rude including hangin up on my teenager when she asked for shampoo and the manager was unfortunately not able to help the situation either. Outside of the room, the grounds were bad, busted out windows in many units, people screaming fighting, karaoke party with the bass blaring all night. Just overall a no go and there was not a resolution or a consideration from the staff what so ever.
Stayed 1 night in Nov 2024

10/10 Excellent

Lamonte

Stayed 2 nights in Oct 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Have nothing right now
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are deceiving the room does not look how the pictures look. It’s not very clean. There were dead bugs found under the cushion where the pullout couch is, which is why I did not stay and had to leave.
Stayed 3 nights in Nov 2024

10/10 Excellent

Theresa

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly check-in
Stayed 1 night in Nov 2024

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Ricardo

Stayed 5 nights in Oct 2024

6/10 Okay

SHIV

Travelled with partner
Liked: Staff & service, property conditions & facilities
Rooms needs to be clean more as the carpet and others things requires to changed to new. Secondly they change to add few more things to their breakfast menu. Front staff is good. Overall will give 3/5 stars.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was absolutely awesome. It is refreshing to find that customer service still matters to some establishments.
Stayed 4 nights in Oct 2024

6/10 Okay

Tianji

Business traveller
Disliked: Cleanliness, staff & service
Well, not going back again!
Stayed 3 nights in Oct 2024