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Holiday Inn Express Ciudad Del Carmen, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Ciudad Del Carmen, an IHG Hotel

Outdoor pool
Exterior
In-room safe, desk, iron/ironing board, cots/infant beds
Restaurant
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Breakfast included
  • Pet-friendly
  • Room service

Explore the area

Map
Av Concordia Esquina Calle Universidad, Col Petrolera, Ciudad del Carmen, CAM, 24180
  • Resurgimiento Stadium
    7 min walk
  • Church of Our Lady of Fatima
    14 min walk
  • Lapa Lapa Carmen
    1 min walk
  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    5 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Minifridge)

Standard Room, 2 Queen Beds, Non Smoking (Minifridge) | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking (Minifridge)

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Minifridge)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed (Extra Floor Space)

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Minifridge)

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed (Minifridge)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Minifridge)

Standard Room, 2 Queen Beds (Minifridge) | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds (Minifridge)

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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Reception

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Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.5 out of 5, Wonderful, (943)
The price is €68
for 1 room
includes taxes & fees
6 Jan - 7 Jan
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About this property

Holiday Inn Express Ciudad Del Carmen, an IHG Hotel

Hotel in Ciudad del Carmen with free breakfast and free airport shuttle
An outdoor pool, a fitness centre and a poolside bar are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a business centre, a children's pool and a meeting room are on-site.
Holiday Inn Express Ciudad Del Carmen, an IHG Hotel offers 105 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at Holiday Inn Express Ciudad Del Carmen, an IHG Hotel, you're just a quick walk from Resurgimiento Stadium. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Within a 15-minute walk of Resurgimiento Stadium and Church of Our Lady of Fatima
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Holiday Inn Express Ciudad Del Carmen, an IHG Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. You can enjoy a drink at the pool bar. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Ciudad Del Carmen, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 3-star Ciudad del Carmen hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 390.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 208.0 per night.
  • Cots (infant beds) are available for MXN 156.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 390.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 156.0 per night
  • Rollaway bed fee: MXN 208.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ciudad Carmen
Holiday Inn Express Ciudad Carmen Ciudad del Carmen
Holiday Inn Express Ciudad Carmen Hotel
Holiday Inn Express Ciudad Carmen Hotel Ciudad del Carmen
Inn Express Ciudad Carmen
Express Ciudad Carmen, An Ihg
Holiday Inn Express Ciudad Del Carmen
Holiday Inn Express Ciudad Del Carmen an IHG Hotel
Holiday Inn Express Ciudad Del Carmen, an IHG Hotel Hotel

Holiday Inn Express Ciudad Del Carmen, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 370 reviews" "
Rating 8 - Good. 85 out of 370 reviews" "
Rating 6 - Okay. 25 out of 370 reviews" "
Rating 4 - Poor. 7 out of 370 reviews" "
Rating 2 - Terrible. 11 out of 370 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Clarence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staffed secure clean and breakfast was great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Melodie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location. Super comfy bed
Stayed 1 night in Jan 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in cd del Carmen
Exelente trato de todo el personal
Stayed 1 night in Sep 2023

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay and great location
Stayed 2 nights in Jun 2023

8/10 Good

Herb

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Edison, Khobar

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in good condition, good location. However, queen size beds advertised are not queen size.
Stayed 1 night in Feb 2023

10/10 Excellent

KARLA DENISSE

Stayed 1 night in Jan 2023

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Don

Stayed 1 night in Oct 2022

10/10 Excellent

Jose Manuel

Stayed 1 night in Oct 2022

8/10 Good

Karst

Liked: Cleanliness, staff & service, room comfort
Typical H-Inn
Typical Holiday inn. The only negative would be the hallway carpet. It is skungy and needs a thorough cleaning or replacement.
Stayed 1 night in Jan 2022

8/10 Good

bashir

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Jul 2021

6/10 Okay

Jorge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
El hotel es limpio y se encuentra en buenas condiciones. Durante el check-in, una de las recepcionistas nos atendió de muy mala gana; el personal del restaurante muy amable y servicial.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2021

10/10 Excellent

Fabrizio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were really kind and helpful. The complentary breakfast was excellent and tasty. The room was always kept cleaned.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
lady at front desk during check in..too lazy to tell me how to get to my room.. my spanish is not great, but, I am a paying guest. She should be in housekeeping noy at the front desk.... The bathroom had no soap,or shampoo..
Stayed 1 night in Nov 2019

8/10 Good

nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a practical option
Stayed 1 night in Aug 2019

10/10 Excellent

Sergio, Tlaxcala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On my way back from my vacation I stopped in ciudad del Carmen and stayed at this hotel. It was nice because it has a small swimming pool, and there are restaurants and stores near the hotel.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 1 night in Jul 2018

6/10 Okay

Larry Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
think there are better option in Carmen.
Hotel was clean, room was big, service very good. But as an express version os holiday inn, it just didn't have the amaenties, no restaurant other than so so free breakfast and no bar. Location not close to anything. Next time would consider either the regular Holiday Inn or another better located hotel with bar and restaurnat
Stayed 3 nights in May 2018