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Gamma Ciudad Juarez

3.5 star property
VIP Access

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Photo gallery for Gamma Ciudad Juarez

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Lobby
Lobby
Deluxe Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
Av. Lincoln No. 722 Zona Pronaf, Ciudad Juárez, CHIH, 32315
  • Plaza de las Americas
    ‪3 min walk‬
  • Paso del Norte International Bridge
    ‪4 min drive‬
  • Bridge of the Americas
    ‪6 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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Front of property – evening/night

Hotel Lucerna Ciudad Juarez

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  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1017)
The price is €103
for 1 room
includes taxes & fees
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Hotel Lucerna Ciudad Juarez

About this property

Gamma Ciudad Juarez

Colonial hotel with health club and 24-hour business centre
This smoke-free hotel features an outdoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Gamma Ciudad Juarez offers 162 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. This accommodation is furnished with king sofa beds. Beds feature down duvets and premium bedding. Televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us that they can't get enough of the helpful staff at Gamma Ciudad Juarez. During your stay, you're just a quick walk from Plaza de las Americas. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy Mexican cuisine at Restaurante y bar, a buffet restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Plaza de las Americas and 4 minutes on foot from Ciudad Juárez Art Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Gamma Ciudad Juarez offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 4 meeting rooms, and coworking spaces. Event space at this hotel measures 16490 square feet (1532 square metres) and includes a conference centre. A terrace, multilingual staff, and a garden are also featured at the business-friendly Gamma Ciudad Juarez. Limited free parking is available on a first-come, first-served basis. A complete renovation of Gamma Ciudad Juarez was completed in July 2022.

This Colonial Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.
Restaurante y bar – Overlooking the pool and garden, this buffet restaurant specialises in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 265 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante y bar

Things to do

  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (16,490 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Down comforter
  • King sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 990 per pet, per night, plus a deposit of MXN 3500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 265 for adults and from MXN 180 for children
  • Pet deposit: MXN 3500 per stay
  • Pet fee: MXN 990 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gamma Ciudad Juarez Hotel
Best Western Plus Plaza Juarez Ciudad Juarez
Best Western Plus Plaza Juarez Hotel
Best Western Plus Plaza Juarez Hotel Ciudad Juarez
Hotel Plaza Juarez Ciudad Juarez
Hotel Plaza Juarez
Plaza Juarez Ciudad Juarez
Plaza Juarez
Ramada Ciudad Juarez Hotel Ciudad Juarez
Gamma Hotel
Gamma Ciudad Juarez Hotel
Gamma Ciudad Juarez Ciudad Juárez
Gamma Ciudad Juarez Hotel Ciudad Juárez

Gamma Ciudad Juarez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 985 reviews
Rating 8 - Good. 256 out of 985 reviews
Rating 6 - Okay. 98 out of 985 reviews
Rating 4 - Poor. 46 out of 985 reviews
Rating 2 - Terrible. 48 out of 985 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clarissa

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Héctor Jesús

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near of the border, and so many restaurants arround to take a drink The place its very quite and the room it's too comfortable and very dark in the morning
Stayed 2 nights in Nov 2024

10/10 Excellent

Yamilex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here I love it near lots of good restaurants and shopping areas
Stayed 2 nights in Nov 2024

10/10 Excellent

peter

Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Nov 2024

4/10 Poor

Marco

Liked: Cleanliness
Disliked: Staff & service
No lo recomiendo pueden encontrar mejores hoteles por calidad precio. Mucho ruido el clima en las habitaciones. A veces prefieres tener calor que escuchar el ruido del clima toda la noche.
Stayed 2 nights in Sep 2024

8/10 Good

Carlos

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias!
Stayed 1 night in Nov 2024

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was good
Stayed 4 nights in Oct 2024

10/10 Excellent

peter

Stayed 1 night in Oct 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Travelled with family
Liked: Property conditions & facilities, room comfort
It was very nice. But our whole time there we had to take cold showers. Called the front desk more than 3 time. Room service was called several time. Its a really nice place, but they need to be a little more attentive. Rooms were pretty clean but could do better.
Stayed 2 nights in Oct 2024

10/10 Excellent

Arisbeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean great customer service, will definitely recommend and come back !
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to add a little more products to the room. More towels, toilet paper, tissue, etc.
Stayed 1 night in Oct 2024

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very clean rooms, only needs to improve the customer services at front desk ...rude when help is need it.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay the staff is amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, close to the border. Fast and easy access to the bridge. Pretty good restaurants around the area
Stayed 1 night in Oct 2024

8/10 Good

Enterprise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leonardo

Stayed 1 night in Sep 2024

10/10 Excellent

Montserrat

Stayed 1 night in Aug 2024