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Hotel Lucerna Ciudad Juarez

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property – evening/night
Lucerna Select, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains
Bar (on property)
Terrace/patio
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200
  • Hospital de la Mujer
    ‪4 min walk‬
  • Plaza de las Americas
    ‪8 min walk‬
  • Estadio 20 de Noviembre
    ‪16 min walk‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds | Premium bedding, in-room safe, desk, blackout curtains

Lucerna Select, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(26 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Lucerna Select, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room, Balcony

7.0 out of 10
Good
(22 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Real Inn Ciudad Juárez

Pool
Parking included
Free WiFi
Restaurant
3.8 out of 5, Good, (1001)
The price is €66
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Real Inn Ciudad Juárez

About this property

Hotel Lucerna Ciudad Juarez

Luxury hotel with 24-hour fitness centre and 24-hour business centre
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and 24-hour room service.
Hotel Lucerna Ciudad Juarez offers 138 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and hairdryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Lucerna Ciudad Juarez. During your stay, you're just a quick walk from Hospital de la Mujer. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Steps from Hospital de la Mujer and 8 minutes on foot from Plaza de las Americas
  • Local-area shuttle service available
Hotel Lucerna Ciudad Juarez offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Lucerna Ciudad Juarez. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Ciudad Juárez hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to noon.
Acueducto – This restaurant serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 571 out of 1004 reviews" "
Rating 8 - Good. 148 out of 1004 reviews" "
Rating 6 - Okay. 111 out of 1004 reviews" "
Rating 4 - Poor. 83 out of 1004 reviews" "
Rating 2 - Terrible. 91 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Angelique

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Won’t be staying at this hotel in the future
Stayed 2 nights in Sep 2024

8/10 Good

Humberto

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre es un placer alojarse aquí, el personal es excelente.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos, Midland Tx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service
Staff is great very attentive
Stayed 1 night in Oct 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience, from lobby design to room size. Everything is perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos, Midland Tx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Oct 2024

8/10 Good

laura

Travelled with family
Liked: Staff & service, property conditions & facilities
The best thing was receptionist Karen very friendly and very professional
Stayed 1 night in Oct 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Oct 2024

8/10 Good

Gloria

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

4/10 Poor

Emiliano

Manager and front desk don’t care about my opinion
Stayed 5 nights in Sep 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Efrain

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

6/10 Okay

Cecilia

Liked: Staff & service
As always the staff super friendly and accommodating, but the phone in the room was broken. It was hard to get thru room service, the quality of food wasn't as good as previous visit. I asked for coffee and orange juice and I got them on to-go cups, maybe its silly but it supposed to be a high en hotel and I enjoy my coffee on a ceramic mug. Its the small details
Stayed 1 night in Sep 2024

10/10 Excellent

Bryan

Stayed 1 night in Sep 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel has only one elevator working and is a big inconvenience. Hotel staff told me is been like this for a year already something you would expect from a hotel like this. The hotel is in need of renovations.
Stayed 1 night in Sep 2024

10/10 Excellent

Lance

Stayed 1 night in Sep 2024

8/10 Good

Jose Luis

Stayed 1 night in Sep 2024

6/10 Okay

Jesus

Travelled with partner
Disliked: Amenities
La cama y almohadas olían a sudor
Stayed 1 night in Sep 2024

2/10 Terrible

Carlos

Disliked: Cleanliness
Person at front desk not helpful at all. Room was extremely dirty to include spit in sink and hairs all over bed. Lint laying around carpet and curtain torn.
Stayed 1 night in Sep 2024

8/10 Good

Juan, Helotes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is cleans and conveniently located. Staff was a little rude this time
Stayed 1 night in Sep 2024

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, amenities
Staff not friendly at all very rude.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yasmin

Stayed 2 nights in Aug 2024