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MarSenses Paradise Club Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for MarSenses Paradise Club Hotel

2 outdoor pools, pool umbrellas, pool loungers
Reception
Superior Suite, Balcony | Terrace/patio
In-room safe, free WiFi, bed sheets
Apartment, 2 Bedrooms, Terrace | Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast available
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

Map
Av. Circunvalación s/n, Ciutadella de Menorca, Balearic Islands, 7669
  • Aquarock Waterpark
    5 min walk
  • Cala Bosch
    7 min walk
  • La Fontana
    2 min walk
  • Mahon (MAH-Minorca)
    52 min drive

Room options

View all photos for Superior Suite, Balcony

In-room safe, free WiFi, bed sheets

Superior Suite, Balcony

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, Balcony

In-room safe, free WiFi, bed sheets

Suite, Balcony

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony | In-room safe, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room, Balcony

Double Room, Balcony | In-room safe, free WiFi, bed sheets

Double Room, Balcony

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room, Pool View

Double Room, Pool View | View from room

Double Room, Pool View

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, Terrace

Apartment, 2 Bedrooms, Terrace | In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms, Terrace

  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Single Beds, 1 Double Bed and 1 Double Sofa Bed

About this property

MarSenses Paradise Club Hotel

Family-friendly aparthotel with 2 outdoor pools and poolside bars
2 outdoor pools, a restaurant and 2 poolside bars are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Each apartment provides a fridge and a coffee/tea maker, plus free WiFi and a TV with satellite channels. A hairdryer, a safe and a shower are among the other amenities that guests will find.
MarSenses Paradise Club Hotel offers 191 air-conditioned accommodations with a safe and coffee/tea makers. Satellite televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the overall property condition at MarSenses Paradise Club Hotel. During your stay, you're just a quick walk from Aquarock Waterpark. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools. This upmarket aparthotel has 191 apartments over 2 floors. Enjoy your stay with amenities like free WiFi and satellite TV channels in each apartment.
  • Each apartment offers satellite TV, a fridge and a coffee maker
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, 2 poolside bars and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include a free children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a gym, archery and a playground
  • Just a 5-minute walk from Aquarock Waterpark and 7 minutes on foot from Cala Bosch
Some rates at MarSenses Paradise Club Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

MarSenses Paradise Club Hotel offers its guests 2 outdoor swimming pools, a waterslide, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces.

A terrace, a complimentary children's club, and an arcade/games room are also featured at the family-friendly MarSenses Paradise Club Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Ciutadella de Menorca aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
MarSenses Paradise Club Hotel has a restaurant on site.
Bar-Cafeteria – This buffet restaurant serves lunch and light fare. Guests can enjoy drinks at the bar.

All-inclusive details

All-inclusive room rates at MarSenses Paradise Club Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, French, German, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Lifeguards
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Car hire
  • Free self parking on site
  • Limited on-site parking

Family friendly

  • Children's pool
  • Free children's club
  • Playground

Restaurants on site

  • Bar-Cafeteria

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 14 to 20 per person
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 20-inch TV with satellite channels
  • Concerts/live shows
  • TV in common areas

Outdoor areas

  • Garden
  • Porch/lanai
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smooth flooring in room
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Gym
  • Waterslide
  • Bicycle rentals nearby
  • Ecotours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 191 units
  • 2 floors
  • Bicycle rentals
  • Garden
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 to 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

ApartHotel Paradise Club Aparthotel
ApartHotel Paradise Club Aparthotel Ciudadela de Menorca
ApartHotel Paradise Club Ciudadela de Menorca
ApartHotel Paradise Club Ciutadella de Menorca
Mar Hotels Paradise Club Aparthotel Ciutadella de Menorca
Paradise Club Ciutadella de Menorca
Mar Hotels Paradise Club Aparthotel
Mar Hotels Paradise Club Ciutadella de Menorca
Mar Hotels Paradise Club
ApartHotel Paradise Club Spa
s Parase Ciutalla Menorca

MarSenses Paradise Club Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 116 reviews" "
Rating 8 - Good. 52 out of 116 reviews" "
Rating 6 - Okay. 11 out of 116 reviews" "
Rating 4 - Poor. 1 out of 116 reviews" "
Rating 2 - Terrible. 0 out of 116 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay at the MarSenses Paradise Club in Menorca. The service was excellent, and the rooms were comfortable. The buffet offered a wide variety of options, ensuring there was something for everyone. The hotel also provides a lot of activities and entertainment, making it a great choice for families with kids. Overall, it's good value for money. On the downside, we visited in late September and found that the swimming pools weren't heated. As a result, very few people were swimming, and the kids' pool was quite cold, so it was more enjoyable to spend time at the beach.
Stayed 6 nights in Sep 2024

6/10 Okay

Gwenllian

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Rachel

Travelled with family
We were able to get chairs by the pool everyday and took part in the pool activities. There was plenty of variety of food to choose from. The only downside was that slush puppies didn’t come with straws and these really don’t taste the same without apparently. A variety of evening entertainment was enjoyed too. We definitely recommend to others and even come back again ourselves.
Stayed 5 nights in Jul 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness
If you value quantity above quality you will enjoy yourself here. We booked all inclusive but ended up eating out 6 nights out of 7. The food is low quality mass catering, not inedible but not enjoyable. The wine is awful, a €5 bottle from the supermarket opposite was so much nicer! Beer is your best option really. The rooms are clean, if basic, and everything looks like it does in the pictures. The water slides occupied our 6 and 9 year old every day for about an hour, they really enjoyed them. However the pools are all unheated so any longer than an hour and they came out shivering with blue lips! All in all, I felt this was quite a lot of money for what we got at the resort. However Menorca itself is beautiful, you are well placed here for the town of Citudella or taking a boat down the coast. The beach is in easy walking distance and is a lovely sandy cove. The sea was warmer than the pool!
Stayed 7 nights in May 2024

8/10 Good

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities
It is a lovely hotel that seems to cater for all. The pool areas were lovely with a separate pool for kids which was in a different area of the complex. This was nice for people like us who didn’t have children with us. The food was lovely, ample choices and very fresh. Drinks were also good with a wide variety of choice. The hotel is in a nice position next to the Marina which has plenty of restaurants to choose from if you wanted to venture out. Overall I would recommend.
Stayed 4 nights in May 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, room comfort
Marsenses
Lovely hotel and staff. Super clean and very conveniently placed for access to the marina. Food was plentiful but not the nicest
Stayed 7 nights in May 2024

10/10 Excellent

Andrew James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great time at a lovely hotel. All inclusive was good and pools brilliant for our 8 year old son. Minor grumbles - only restaurant often had big queues for hot buffet (more, distinct stations would help) and big queues at some times to be seated despite free tables for 4 (main reason being big groups of 5 clogging up the entrance waiting to be seated together). Also be prepared for music going on late if around main pool and on the sofa bed... bedroom itself was quiet. Local area is amazing with dozens of nice restaurants, shops and arcades for kids within 5mins walk aroubd the marina. Beautiful beach just 10 mins away. We will be back!

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in May 2023

8/10 Good

craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Marsenses is great for families both with young kids and teenagers. The apartments were nice and staff were very helpful and friendly. Overall a really nice stay and I would recommend for sure.
Stayed 3 nights in Jul 2022

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
At the time I visited it was really quiet which I was surprised at due to how nice a place it was. Not only this the entire team were so welcoming and nice. The entertainment put on every single day was brilliant and the team putting on the entertainment did it with such energy. Wish I could’ve stayed longer, recommend to everyone!
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday
Stayed in a very nice, two bed apartment that was recently updated to a high standard - can't fault it in anyway. Food was amazing, which I was pleasantly surprised by and definitely as good as, if not better than eating outside the hotel. Entertainment was great for the kids, who also loved the splash pool - as we went in October we quite often had the pool almost to ourselves! Overall a great hotel and great holiday.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very good. Perfectly situated in Cala n Bosch for the harbour restaurants and beach. We liked the beach at Son Xoriguer better than the local beach which is only a 10 min walk. The food at the hotel was fantastic and all the staff in the restaurant, bar, also cleaners etc work incredibly hard and are very friendly and helpful. Pools are great. Usual selfish reserving of sunbeds though from early hours even though it says towels will be removed before 10am. Our room was comfortable and had everything we needed although for a 4* hotel it was a bit old fashioned. There was also a smell in the bathroom sometimes from the drains/sewage system. I think this hotel suits families with younger children especially during the school holidays. The evening entertainment we found disappointing, compared to other places we have been. The kids club was still going in the bar area until gone 9pm which is fine if you have small kids but it was very loud and there is nowhere else to go to escape it. The adult evening entertainment which started at 9.30pm was in my opinion a bit naff and again on an all inclusive where we wanted to sit and have a few drinks, there was nowhere else to go to avoid it other than your room. The evening I would class as more of a 2-3* hotel unfortunately.
Stayed 10 nights in Aug 2019

10/10 Excellent

Vicki, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with the best staff. Food is really good and the animation team is top class. Fantastic pools & very clean..short walk to the beach. Didn’t want to come home! Would def recommend 100%.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We found the hotel to be very kid friendly with daily activities and a nightly mini disco. The entertainment staff were so good with the children. There are four pools to choose from, two with mini slides for the younger ones and activities centred around the other two deeper pools. Securing sun loungers around the bigger pools was not always easy as people reserve them with towels despite signs saying not to, although this is not exclusive to this hotel - it happens everywhere . The food choices were very good. Sometimes all inclusive can get a bit “samey “ but that doesn’t here. All the staff from cleaners to bar and restaurant staff to reception are all very friendly despite working long hours.
Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, yes we had a more dated room, but this matches other all inclusive rooms I have been to in the med. very spacious and always cleaned
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient to get to the marina, it was roomy and clean and staff were helpful. The hotel is primarily for families with very young children, not couples or adults. The evening entertainment was too loud/ Too many queuse's everywhere. Mealtimes were not very relaxing
Stayed 11 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2019

10/10 Excellent

Arumai, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to do everything
Excellent service excellen the staffs are very friendly foods are very nice Good swimming pool
Stayed 3 nights in Aug 2018

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were friendly and courteous
Stayed 4 nights in Aug 2018

8/10 Good

Craig, Hampshire, England

Liked: Cleanliness, property conditions & facilities
A Great Family Holiday Location
Having read numerous great reviews about this Hotel I was expecting great things and was only mildly disappointed. This is an excellent family hotel that is without question geared towards the entertainment of the children (which lets be honest is probably something we all look for when holidaying with kids) and it is something they put a great deal of effort into. The hotel is clean, tidy and very well maintaned (The landscape of the hotel, lawns, flowerbeds etc were immaculate) Staff were overall very pleasant and helpful, especially the excellent restaurant and bar staff who were always willing to help and talk to the kids. 3 Swimming pools offer excellent variety for all ages although I felt that pool maintenance should be higher in the main pool. Poolside maintenance and cleaning around the sun beds during the day should be increased as this did not happen and should be a priority for health and safety reasons alone. The restaurant was immaculate and very well run, with a decent amount of variety that changes slightly every night. I have to say that all meals were of a very high standard and the chefs and waiting staff should be complemented on a well run kitchen and restaurant. Breakfast selection was excellent. Very concerned over the amount of waste involved with plastic cups, plates etc from the all inclusive snack bars etc. This has to be looked at by all hotels that implement this system as it is a wicked amount of waste on a daily basis,recycle please
Stayed 7 nights in Aug 2018

10/10 Excellent

David, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to marina
Thoroughly enjoyed my stay at this hotel. Staff were courteous and friendly. Kimberley especially at the reception desk was very helpful and understanding
Stayed 3 nights in Jun 2018

6/10 Okay

Kate, London

Liked: Staff & service
Nice looking hotel from outside and grounds lovely. The downside to this hotel was the very dated rooms in the apartment blocks, ripped towels, stained blankets and luck warm food.
Stayed 7 nights in Jun 2018

8/10 Good

angela, london

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Paradise stay
We are a family of 2 children aged 13 and 17 we stayed for 9 nights. Overall we had a lovely stay the pool was nice the food was great the entertainment was good. I wasn't very happy with our room 113 there was a very musky smell all the time it smelt like damp apparently that was one of the refurbished room!! I wouldn't say refurbished as it looked dirty and run down the air con wasn't great but as we weren't in the room for long it didn't spoil the holiday but they really need to sort those rooms out.
Stayed 9 nights in Aug 2017