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4.0 out of 5

"Nice clean property, Main restaurant very good , however being the end of the season the Picco and Grill restaurants were of a very poor standard and ... " More

By a verified traveller on Sun 20 Oct 2019

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Standard Suite, 2 Bedrooms, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, 1 Double Bed with Sofa bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Suite, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Prinsotel La Caleta Hotel. During your stay, you're just a quick walk from Strand Cala Santandria. Features include free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.

  • Free WiFi
  • Drinking and dining options include 3 restaurants, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a playground and bicycles to rent
  • Within a 15-minute walk of Strand Cala Santandria and Torre des Castellar
  • Local-area shuttle service available for a fee

Prinsotel La Caleta Hotel ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Prinsotel La Caleta Hotel

Everyone (4) Couples (5)
4 out of 5
Nice clean property, Main restaurant very good , however being the end of the season the Picco and Grill restaurants were of a very poor standard and with several dishes out of stock.

Posted by on 20 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Guest Service

Dear guest, thank you very much for your kind comment and also for rating your stay in Prinsotel La Caleta. We are very glad to know, you enjoyed the stay with us. Looking forward to your next visit! Kind regards, Prinsotel

3 out of 5
Wahrscheinlich weil ich alleine reiste, wurde mir ein Zimmer im EG mit Blick auf eine fast 3m hohe Hecke Richtung Pool gegeben. Zusätzlich war eine Öffnung in die Hecke geschnitten, die als Schleichweg für alle diente. Ein ungestörter Aufenthalt auf der Terrasse war nicht möglich. Durch die Darstellung mit Visualisierungen statt mit echten Bildern wird über die realen Dimensionen des Zimmers hinweggetäuscht. Was ebenfalls nicht rüberkommt ist, dass dies ein Massenbetrieb ist. Rein vom Hotel her sind die vier Sterne mit dem doch recht teuren Zimmer nicht verdient. Was es raushaut sind die sehr netten und wahnsinnig fleissigen Angestellten in allen Bereichen (Putzteam, Serviceteam, Maintenance und Gärtner). Das Buffet ist völlig überladen und v.a. die Qualität des Fleisches ist ziemlich unterste Ware. Hier kann ich Verständnis aufbringen, da diese Berge an Essen von gewissen Touristen erwartet werden. Auch ist das halbnackte auftreten einiger weiblicher Gäste im Speisesaal zumindest für mich befremdlich. Das Brot ist sehr gut und ich habe die Früchte zum Mitnehmen sehr geschätzt. Ich muss sagen in meiner jahrelangen Reiseerfahrung mit all den Inseln war dieses Hotel in Bezug auf Preis Leistung das Schlechteste.

Posted by on 14 Sep 2023

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Comment from Hotel Management

14 Sep 2023 by Prinsotel team

Liebe Stefanie,Wir möchten uns bei Ihnen dafür bedanken, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen im Prinsotel La Pineda zu kommentieren. Wir sind bestrebt, die Erwartungen bei jeder einzelnen Interaktion mit unseren Gästen zu übertreffen und freuen uns, dass Sie sich während Ihres Aufenthalts bei uns genauso gefühlt haben. Andererseits bedauern wir zu lesen, dass das Gesamterlebnis nicht den Erwartungen entsprach. Wir sind bestrebt, uns kontinuierlich zu verbessern, und Ihre Kommentare helfen uns dabei. Dafür danken wir Ihnen noch einmal. Wir hoffen, Sie wieder bei uns begrüßen zu dürfen, um Ihnen das wahre Prinsotel La Pineda-Erlebnis zu bieten.Aufrichtig,Kundendienst

4 out of 5

Posted by on 21 Sep 2021

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3 out of 5

Posted by on 24 Sep 2019

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Comment from Hotel Management

30 Oct 2019 by Guest Service

Estimado huésped, Muchas gracias por evaluar su estancia en Prinsotel La Caleta. Esperamos que hayan disfrutado y todo haya sido de su agrado. Sería un placer poder volver a recibirle pronto. Un saludo, PRINSOTEL

4 out of 5
Propre, moderne, belle piscine, beaucoup de monde, mauvaise literie, besoin voiture

Posted by on 18 Aug 2019

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5 out of 5
La piscine, les buffets, la sympathie du personnel .. wow cet établissement est parfait

Posted by on 26 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Guest Service

Estimado huésped, Muchas gracias por compartir su opinión sobre su estancia en Prinsotel La Caleta. Nos alegra saber que han disfrutado de su estancia y de su tiempo con nosotros. Esperamos poder volver a verles nuevamente. Cordiales saludos, Prinsotel.

4 out of 5

Schönes Hotel an ursprünglicher Bucht

Pros: Nettes Personal, guter Service. Nicht zu eng und mit viel Grün angelegt. Sehr gepflegte Anlage, schöne Pools.
Cons: In der Hauptsaison sind viel zu wenig Liegen vorhanden. Die Küche könnte Abends besser sein.
Sehr angenehmer Empfang, guter Service, freundliches Personal. Die 6 Gebäude sind nicht zu groß und sind locker um die beiden Pools gruppiert. Diese sind tatsächlich groß genug. Selbst in der Hauptsaison findet man immer eine Möglichkeit zum spielen oder schwimmen. Auf jeden Fall bieten sie immer eine Möglichkeit sich zu erfrischen. Unaufdringliche Animation nur am kleineren Pool. Die normalen Doppelzimmer sind nicht sehr groß, haben aber ausreichend Platz. Auch Stauraum ist genug vorhanden. Die Zimmer werden täglich sehr sauber gehalten. Das Frühstück ist einem 4*-Hotel angemessen, beim Abendessen sehe ich hinsichtlich der Qualität der Speisen gegenüber vergleichbaren Hotels durchaus noch Potential. Ich empfehle das Essen auf der Terrasse einzunehmen, dafür ist täglich eine (kostenlose) Reservierung an der Rezeption notwendig. Die naturbelassene kleine Bucht ist schnell erreichbar und sehr schön.

Posted by , from Bergisch Gladbach on 7 Aug 2017

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4 out of 5

Agréable séjour en couple

Excellent emplacement, crique voisine magnifique, romantique en soirée avec restaurants de differents styles. Buffet du petit déjeuner répondant à tout type de goût , qualité à améliorer. Personnel de réception très accueillant et serviable. Piscines magnifiques et diverses animations sympathiques sans que cela soit envahissant. Cocktail à améliorer au bar, on a l'impression que tout est coupé à l'eau. Chambre confortable , salle de bain spacieuse. Parc , jardin magnifiques. (On se pose la question quant à la sensibilisation écologique d'un lâché de ballon sur une île réserve de l'Unesco ?!?)

Posted by on 13 Sep 2015

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5 out of 5

Tolle Lage, toller Preis, super Leistung

Wir waren zwar nur 3 Tage dort, aber es hat uns rund rum sehr gut gefallen. Zimmer groß und komfortabel, sauber, schöner Balkon, toller Pool, super Service. Frühstück, bei dem keine Wünsche offen bleiben. Top! Vielen Dank!

Posted by on 8 Jun 2014

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Renovations + Closures

The property is closed during the winter season.

Property Features

As a guest of Prinsotel La Caleta Hotel, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. A terrace, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Prinsotel La Caleta Hotel. Smoking is allowed in designated areas at this 4-star Ciutadella de Menorca hotel.

  • 333 guestrooms or units
  • 3 levels
  • 7 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1988
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Area shuttle

Room Amenities

Prinsotel La Caleta Hotel offers 333 air-conditioned accommodations with minibars and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower. This Ciutadella de Menorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Restaurante KitchenMarket – This buffet restaurant serves breakfast and dinner.

PICCO – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.

Grill – This steakhouse only serves dinner. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Water skiing nearby
  • Bicycle rentals on site
  • Archery on site
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property does not require health documentation at check-in
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Cashless transactions are available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Credit card and matching ID required at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 7 for children
  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Prinsotel Caleta Ciudadela de Menorca
  • Prinsotel Caleta Hotel Ciudadela de Menorca
  • Prinsotel Caleta Hotel Ciutadella de Menorca
  • Prinsotel Caleta Hotel
  • Prinsotel Caleta Hotel Ciutadella de Menorca
  • Hotel Prinsotel La Caleta Hotel Ciutadella de Menorca
  • Prinsotel Caleta Hotel
  • Prinsotel Caleta Ciutadella de Menorca
  • Ciutadella de Menorca Prinsotel La Caleta Hotel Hotel
  • Hotel Prinsotel La Caleta Hotel
  • Prinsotel La Caleta Hotel Ciutadella de Menorca
  • Prinsotel Caleta
  • Prinsotel La Caleta
  • Prinsotel La Caleta
  • Prinsotel La Caleta Hotel Hotel
  • Prinsotel La Caleta Hotel Ciutadella de Menorca
  • Prinsotel La Caleta Hotel Hotel Ciutadella de Menorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Travelife
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