Four Points by Sheraton Cleveland-Eastlake

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Cleveland-Eastlake

Lobby
Exterior
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Suite, 2 Bedrooms | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
35000 Curtis Blvd, Eastlake, OH, 44095
  • Classic Park
    8 min walk
  • Lake Health West Medical Center
    4 min drive
  • Chagrin River
    6 min drive
  • Cleveland, OH (CGF-Cuyahoga County)
    11 min drive

Room options

Suite, 2 Bedrooms

  • 84 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

  • 84 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 65 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Cleveland-Eastlake

Suburban hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a conference centre are available at this smoke-free hotel. Self parking is free. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Four Points by Sheraton Cleveland-Eastlake offers 143 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Cleveland-Eastlake. During your stay, you're just a quick walk from Classic Park. Free self-parking, a restaurant and a bar are available.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • 8 minutes on foot from Classic Park and a 4-minute drive from Lake Health West Medical Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Event space at this hotel measures 15995 square feet (1486 square metres) and includes a conference centre. A library, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Four Points by Sheraton Cleveland-Eastlake. Free self parking is available.

This 3-star Eastlake hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Four Points by Sheraton Cleveland-Eastlake has a restaurant on site.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; USD 9.99 for adults and USD 6.99 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre (15,995 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1979
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 9.99 for adults and from USD 6.99 for children
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eastlake Cleveland
Four Points Sheraton Cleveland-Eastlake Hotel
Four Points Sheraton Cleveland-Eastlake
Four Points By Sheraton Cleveland-Eastlake Ohio
Stonehill Hotel Suites Cleveland Eastlake
Four Points by Sheraton Cleveland Eastlaske
Radisson Hotel Suites Cleveland Eastlake
Four Points Sheraton Clevelan
Stonehill Hotel Cleveland-Eastlake
Stonehill Hotel
Stonehill Cleveland-Eastlake
Four Points by Sheraton Cleveland-Eastlake Hotel
Four Points by Sheraton Cleveland-Eastlake Eastlake
Four Points by Sheraton Cleveland-Eastlake Hotel Eastlake

Four Points by Sheraton Cleveland-Eastlake Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 229 out of 427 reviews" "
Rating 8 - Good. 99 out of 427 reviews" "
Rating 6 - Okay. 50 out of 427 reviews" "
Rating 4 - Poor. 30 out of 427 reviews" "
Rating 2 - Terrible. 19 out of 427 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick

Stayed 1 night in Aug 2024

6/10 Okay

Craig

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Wont be back
Average room but the towells blankets and comforters were all stained and looked gross.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet, but no complimentary breakfast
Clean and quiet, but no complimentary breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Easily accessible even though not central. The staff is wonderful and accommodating. The rooms are average but very clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Briana

Stayed 2 nights in Aug 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and the refresh were nice and welcoming. The buffet breakfast was the same old, powdered eggs, sausage, and potatoes.
Stayed 1 night in Aug 2024

2/10 Terrible

Sean

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
After checking in we dinner from hotel .We arrived i our toom and went have dinner. Pulled down cover blood on sheets.Called front desk explaining situation was told come to lobbby for clean bedding and I could make my own room up. So I payed for my room,then ask to change bedding on my paid room. Took sheets to lobby 10:20.Was told someone wold change the sheets 10:35, 10:50 sheets changed 11:00 finally left lobby to return to room, cold dinner. $60 cost dinner down the drain. Horrible situation,unresponsive staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Giuseppe

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Enjoyed the complimentary waters
Stayed 1 night in Jul 2024

10/10 Excellent

Devona, Milwaukee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay was great. I think housekeeping could’ve done a better job cleaning the bathroom.
Stayed 2 nights in Jul 2024

8/10 Good

Corey

Stayed 2 nights in Jul 2024

8/10 Good

Teresa, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Property conditions & facilities
M
Stayed 1 night in Jul 2024

10/10 Excellent

Jiajia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mackenzie

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 1 night in Jul 2024

10/10 Excellent

mary

Nice
Stayed 1 night in Jul 2024

8/10 Good

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Victor, san jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean location, for a Sheraton property missing pool and gym other than that good
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in safe area.
A great stay. Clean room. Steven at the front desk was competent, friendly, and accommodating. Well-lit parking. Good area. We would definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Stayed 3 nights in Jul 2024

8/10 Good

Byron

Stayed 1 night in Jul 2024

6/10 Okay

Denise

Travelled with partner
Liked: Cleanliness
Very clean property. Beds were comfortable. Most of staff was very friendly. Only issue we had was AC was not working in our room. We alerted the front desk right after check inn, he said he would check into it. We were gone all day came back around 11pm still had no AC. One gentlemen did come and swap,out the thermostat but it still wasn’t working. Luckily it wasn’t super humid that night as it had been through the day. Just feel,that it should have been repaired in the 10plus hours we were gone or they could have offered to change our room.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024