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Four Points by Sheraton Cleveland-Eastlake

3.0 star property

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Photo gallery for Four Points by Sheraton Cleveland-Eastlake

Lobby
Bar (on property)
Exterior
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
35000 Curtis Blvd, Eastlake, OH, 44095
  • Classic Park
    ‪8 min walk‬
  • Lake Health West Medical Center
    ‪4 min drive‬
  • Chagrin River
    ‪6 min drive‬
  • Cleveland, OH (CGF-Cuyahoga County)
    ‪11 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Bedrooms

  • 84 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Bedrooms

  • 84 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Junior Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Bedroom

  • 65 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Junior Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Cleveland-Eastlake

Suburban hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a conference centre are available at this smoke-free hotel. Self parking is free. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Four Points by Sheraton Cleveland-Eastlake offers 143 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Cleveland-Eastlake. During your stay, you're just a quick walk from Classic Park. Free self-parking, a restaurant and a bar are available.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • 8 minutes on foot from Classic Park and a 4-minute drive from Lake Health West Medical Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Event space at this hotel measures 15995 square feet (1486 square metres) and includes a conference centre. A library, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Four Points by Sheraton Cleveland-Eastlake. Free self parking is available.

This 3-star Eastlake hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Four Points by Sheraton Cleveland-Eastlake has a restaurant on site.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; USD 9.99 for adults and USD 6.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre (15,995 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 9.99 for adults and from USD 6.99 for children
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eastlake Cleveland
Four Points Sheraton Cleveland-Eastlake Hotel
Four Points Sheraton Cleveland-Eastlake
Four Points By Sheraton Cleveland-Eastlake Ohio
Stonehill Hotel Suites Cleveland Eastlake
Four Points by Sheraton Cleveland Eastlaske
Radisson Hotel Suites Cleveland Eastlake
Four Points Sheraton Clevelan
Stonehill Hotel Cleveland-Eastlake
Stonehill Hotel
Stonehill Cleveland-Eastlake
Four Points by Sheraton Cleveland-Eastlake Hotel
Four Points by Sheraton Cleveland-Eastlake Eastlake
Four Points by Sheraton Cleveland-Eastlake Hotel Eastlake

Four Points by Sheraton Cleveland-Eastlake Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 244 out of 445 reviews
Rating 8 - Good. 101 out of 445 reviews
Rating 6 - Okay. 51 out of 445 reviews
Rating 4 - Poor. 30 out of 445 reviews
Rating 2 - Terrible. 19 out of 445 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Annette, Duson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Sep 2024

8/10 Good

Randy

Stayed 1 night in Oct 2024

6/10 Okay

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thermostat was set to heat in auto mode but every time it turned on automatically to regulate the temperature it was cold air in cooling mode. Had to wake up every few hours to fix it to not freeze to death
Stayed 1 night in Oct 2024

10/10 Excellent

Tamiah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nicely remodeled
Stayed 1 night in Oct 2024

8/10 Good

ANGELO

Stayed 3 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well-kept property, easily reachable from the expressway. Easy check in, very clean rooms, friendly staff. Would stay again.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not worth the money
Run down. Smelled bad. In the middle of nowhere.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ellie

Stayed 1 night in Sep 2024

4/10 Poor

Sandy

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The bed was comfortable and I appreciate the large screen TV, but our room was directly across from the elevator, and there was a large party gathered that night with children up and down the halls and in and out of the elevator till well past midnight. Also, we stayed two nights in our room was not cleaned or straightened at all for the second night.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lauren

Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with nice updated rooms. Very nice, soft bed. Was very quiet. Enjoyed our stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Juanita

Stayed 1 night in Sep 2024

6/10 Okay

Catherine

Liked: Cleanliness, room comfort
They say you can order food at the bar and pick it up. There is no phone number to call, no menues in the rooms and the front desk staff was not able to answer any questions. The staff were friendly, but if you need to order food, it's not an easy process.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Kathleen

Travelled with family
Disliked: Staff & service
very late check in, cleaning staff had major attitude issue about cleaning g our room bar not being open on Sunday
Stayed 3 nights in Sep 2024

8/10 Good

Nichole

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
There was not a lot of people staying on property and as opposed to spacing people amongst floors they kept everyone on the 1st floor.
Stayed 2 nights in Sep 2024

8/10 Good

Kanu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only downside is limited options for food around the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Stayed 1 night in Aug 2024