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Extended Stay America Premier Suites - Cleveland - Independence

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Premier Suites - Cleveland - Independence

Exterior
Indoor pool
Exterior
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette | Premium bedding, pillow-top beds, desk, blackout curtains
Free daily on-the-go breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
6025 Jefferson Dr, Independence, OH, 44131
  • Cleveland Clinic Family Health Center
    8 min walk
  • Topgolf
    5 min drive
  • Brandywine Falls
    10 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    17 min drive

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

Premium bedding, pillow-top beds, desk, blackout curtains

Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette | Premium bedding, pillow-top beds, desk, blackout curtains

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Studio, Multiple Beds, Non Smoking, Kitchenette

Premium bedding, pillow-top beds, desk, blackout curtains

Family Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Studio, 1 King Bed, Non Smoking, Kitchenette

Family Studio, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, pillow-top beds, desk, blackout curtains

Family Studio, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Ramada by Wyndham Cleveland Independence

Breakfast included
Parking included
Free WiFi
Business services
2.5 out of 5, (523)
The price is €126
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Ramada by Wyndham Cleveland Independence

About this property

Extended Stay America Premier Suites - Cleveland - Independence

Hotel in Independence with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site. Housekeeping is available once per stay.
Extended Stay America Premier Suites - Cleveland - Independence offers 127 accommodations with an iron/ironing board and blackout curtains. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized fridge/freezers and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us they can't get enough of Extended Stay America Premier Suites - Cleveland - Independence's great location. During your stay, you're just a quick walk from Cleveland Clinic Family Health Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute drive from Cuyahoga Valley National Park and 12 minutes from Progressive Field
  • Cats and dogs welcome for a fee (restrictions apply)
Extended Stay America Premier Suites - Cleveland - Independence offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Free breakfast is available daily. The business-friendly Extended Stay America Premier Suites - Cleveland - Independence also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This Independence hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • No lift

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 108.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Cleveland/Independence Ohio
Hyatt Place Independence Hotel
Hyatt Place Independence
Extended Stay America Premier Suites Cleveland Independence

Extended Stay America Premier Suites - Cleveland - Independence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 551 out of 1347 reviews" "
Rating 8 - Good. 323 out of 1347 reviews" "
Rating 6 - Okay. 187 out of 1347 reviews" "
Rating 4 - Poor. 147 out of 1347 reviews" "
Rating 2 - Terrible. 139 out of 1347 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Will stay here again in a heartbeat.
Stayed 1 night in Aug 2024

4/10 Poor

Tanisha

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
I did not like , there was no silverware of plastic in the rooms. I asked for silverware and was told I had to fill out forms, in case I did not return the silverware. I asked for extra towels and was told , I had to exchange my towels for new ones. There was not a coffee maker in the room. I just did not feel welcome there, I felt like I was treated like a thief.
Stayed 3 nights in Aug 2024

4/10 Poor

Michelle, Elyria

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is very tired and worn. I didn’t feel that I got my money’s worth during this stay. The staff was attentive and helpful, but they’re not well trained in customer service.
Stayed 1 night in Aug 2024

2/10 Terrible

Zohaib

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Peter

Travelled with partner
Disliked: Property conditions & facilities
the price was ok, for a one night stay. But as soon as we got settled, after a long day, a fire alarm went off and we had to evacuate for about 10 min. No one told us it was safe to return, people just started entering. The clerk, obviously new, was very unsure of the check in process, which took way too long. The breakfast, if you want to call it that, was a granola bar, and the coffee was lukewarm. The room would have been fine for just one person, but there were two of us, so there was no place for us both to sit. Also there were no extra dishes, a hair dryer or anything like that, apparently you need to request it, so that id on us, but something to know. I did like the fact that they have vinyl flooring, not carpet. But even so, the room felt dated and not super clean. I just was not what I expected.
Stayed 1 night in Aug 2024

2/10 Terrible

Sharion, North Royalton

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Me and my family checked into our room and upon getting ready for bed and ready to reset and rest we noticed our alarm clock was not working neither of our phones was charging the lights weren’t working. I called the front desk and spoke to whom checked us in I remember her telling us she was new I do not blame her for this. But she stated no manager or maintenance was on site this evening they would be in at 8am mind you it was a one night stay. Them they suggested I pack up me and my two young children and move down a few doors at 1am. I came downstairs that morning for “breakfast” asked for the manager no manager onsite I was giving a card to contact the manager and she called back later on and told me she’ll check with her maintenance guy to further investigate. I have video footage of all of this. Now I’m contacting Expedia for my review because she stated she can’t necessarily do anything but check on the issue because I booked through Expedia.
Stayed 1 night in Aug 2024

2/10 Terrible

Samantha

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seemed nice until the evening when the cockroaches all started coming out. In the shower and in the bathroom area. I took pictures and told the worker at the front desk. She simply said ‘oh no! I’ll tell management, thanks for staying’ They have a grab and go breakfast and the muffins we tried were stale. I would never come here again or recommend anyone stay here.
Stayed 1 night in Aug 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I never received my deposit back for my stay. I did nothing wrong with that room to not have it returned. It's been a full week. If they were just going to keep it don't say it's a deposit and add it to the cost of the room.
Stayed 4 nights in Aug 2024

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice accommodations for the price! My room had a couple slight maintenance issues but nothing that made it unbearable. The property could stand a bit of updating in terms of paint and scratched door repair but still very nice overall.
Stayed 2 nights in Aug 2024

8/10 Good

Francisco

Good service
Stayed 1 night in Aug 2024

4/10 Poor

Katharine

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this hotel because it had a full kitchen. And, more importantly, a safe. There was no safe. There was nothing in the kitchen. No dishes utensils, pots/pans, glasses, etc. You had to ask for a coffee maker and hair dryer. The breakfast was a grab and go but there was nothing to grab. First day...no fruit, muffins, oatmeal, yogurt, milk. There was coffee and coffee mate and 2 boiled eggs. A half dozen muffins the next day. Nothing else. No dishes even if there was oatmeal or cereal. We were told somebody didnt place the order. Our last day they brought in muffins, eggs, granola bar and flavoured yogurt. The phone didnt work, the sink stopper didnt work. The A/C wall unit didn't work. It was flashing battery low. They didnt have a battery. And the bedside light did not work. Toiletries were one small bar of soap and one shampoo about 2" high. That's it. No housekeeping unless you are there 8 Days now. Pathetic. The room was not properly cleaned prior to us getting there. Dust everywhere and the floor was disgusting. Couldn't even guess when it was last cleaned. I don't need clean towels every day but I do expect it to be clean when we arrive and have what they advertise. And there was NEVER anyone at the front desk. You had to wait anywhere from 5 - 15 minutes and someone eventually came out of a room across the lobby. We will never use this Hotel Chain again because of this experience. Terrible!!
Stayed 4 nights in Aug 2024

4/10 Poor

Christopher

The early check in fee was outrageous given the location I was given at first.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, no sheets for the sofa bed, 5 occupants- 4 towels, no coffee maker, unexpectedly no silverware or cups, glasses, ….. But convenient and comfortable sleep after 15 hrs on the road
Stayed 1 night in Aug 2024

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, staff & service
This was a family vacation. I requested on Hotels.com that payment at be made at arrival. The hotel charged my credit card 5 hours before arrival including previously undisclosed fees. My credit card company rejected the transaction as fraudulent and Extended Stay cancelled our reservation before arrival. This issue took over 2 hours to resolve and the hotel did not accept any responsibility. Breakfast was described by hotel staff as ‘COLD.’ It was terrible. No cereal or bread or oatmeal. Forget eggs and bacon. Just some awful tasting hard-boiled eggs in refrigerator, no juice or even water, ONLY high calorie granola and other fig/fruit bars, and terrible oranges. Not even apples. No fruit juice—only coffee. Also, the side entrance door to hotel, next to the pool and ‘exercise’ room, was left open at night. Apparently, there is not any security personnel working at even with over 80% occupancy! Next day, we made reservations on Hotels.com at Sleep Inn--almost 40% cheaper. great ‘hot’ breakfast included scrambled eggs, bacon, and sausage. We made fresh waffles and several fruit juices, cold yogurt, and hot oatmeal were available. Based on price/poor service, I will not ever return to this overpriced and poor quality hotel. Most cleaning staff could not understand English; many could be unauthorized workers. I hope that this review saves some families from suffering from a similar terrible experience. Shame on corporate managers of Extended Stay Hotel America!
Stayed 3 nights in Aug 2024

8/10 Good

Laura J

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fire alarm. Lite breakfast
Hotel was great. But, fire alarm went off twice over two nights of three after 10pm. Alarm light flashed all night long every night. No coffee in room. Had to sign life away to get coffee pot and cups. Breakfast was light continental, be aware. Beds very hard, even for husband. Water pressure was ample not good. Rain shower head. That's all that was bad
Stayed 3 nights in Aug 2024

8/10 Good

Chantal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre, check in un peut long mais ok, belle grande chambre avec cuisinette Et gros réfrigérateur, prendre note que si vous désirez un séchoir ou autre vous devez demander à l'office. Pour ce qui est du petit déjeuné continental c'est juste café , yogourt, muffin, barre tenbre et oeuf dure. Rien de chaud mais vous pouvez faire vos toast a vos chambre et il y a des machine distributrice.
Stayed 3 nights in Aug 2024

8/10 Good

Kathy

.
Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Louis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My wife and I had a bad experience here. We came in at about 9-10pm. The person who was supposed be behind the desk wasn't. His attitude when checking in wasn't too friendly or welcoming. I paid for a single King size bed and we were given a double. So we called and went back to the lobby to get a new room. We are now in a 2nd room it's midnight and about to go to sleep, when the outlets near the bed weren't working! I sleep with a CPAP machine so without electricity it wasn't going to work! So we called to the lobby where a new person answered. He was more accommodating to us and brought up a cart for us to move to now a 3rd room!! The 2nd gentlemen we were working with this time explained to me that the city experienced a tornado recently that that the facility itself was lucky to have power. I understood yet to be changing rooms for a 3rd time after midnight is frustrating. The following day we did speak to the manager. Before we spoke to her, we saw how professional and accommodating she was to a family in line before we spoke to her. While speaking to her, we said, it would have been nice if we got that treatment when we first were checking in. She apologized to us and was understanding with our frustrations. She gave us her business card if there were any more issues and for future bookings. Honestly we most likely won't go there again. Over all, the manger and the 2nd gentleman I spoke with were accommodating. It was the 1st person during check in that wasn't so good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the staff was excellent and I really have nothing negative to say about my experience
Stayed 4 nights in Aug 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Nicole

Travelled with family
Disliked: Staff & service
Got there at 11 at night with 3 children to them telling me they cancelled our reservations bc they over booked and did not feel the need to let us know until we got there the night of. So I had 3 children crying children and no where to stay and had to drive 3 hours till I could find a place to stay making it almost 2am! The gentleman at the counter was rude and could care less!
Stayed 1 night in Aug 2024

8/10 Good

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was mostly positive just with the exception that there was no r housekeeping provided daily, had to solicit clean towels from the desk. Charges were put thru without clarifying the details of total charges. When I inquired about the charges one staff was very pleasant, the other was very curt.
Stayed 2 nights in Aug 2024

2/10 Terrible

Debra

Disliked: Staff & service
After a long day of travel to Cleveland, we arrive around 7 pm to the hotel to check in and were told that our reservation had been cancelled due to overbooking. No additional assistance was offered. Tried 4 different hotels in the area and they were all booked. We ended up driving to Erie PA to find a hotel. Needless the say we were not happy and felt that it was extremely unprofessional the way it was handle. Will be contacting the corporate office to make them aware of the situation.
Stayed 1 night in Aug 2024