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Metropolitan at The 9, Autograph Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropolitan at The 9, Autograph Collection

Reception
2 bars/lounges, rooftop bar, cocktail bar
In-room safe, blackout curtains, iron/ironing board
Front of property
American cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2017 E 9th St, Cleveland, OH, 44115
  • Progressive Field
    4 min walk
  • Rocket Mortgage FieldHouse
    4 min walk
  • East 4th Street
    5 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    5 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, City View

In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds | In-room safe, blackout curtains, iron/ironing board

Room, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, View

Junior Suite, 1 Queen Bed | In-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 Queen Bed, View

  • 58 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View

In-room safe, blackout curtains, iron/ironing board

Suite, Multiple Beds, City View

  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
Hilton Cleveland Downtown
Pool
Pet-friendly
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1013)
The price is €180
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hilton Cleveland Downtown

About this property

Metropolitan at The 9, Autograph Collection

Hotel with bars, a quick walk to Progressive Field
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour health club. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking and a business centre. Housekeeping is available on request.
Metropolitan at The 9, Autograph Collection offers 156 air-conditioned accommodations with iPod docking stations and a safe. This accommodation offers separate sitting areas. 55-inch LED televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. This Cleveland hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.
Our customers tell us that they can't get enough of the helpful staff at Metropolitan at The 9, Autograph Collection. During your stay, you're just a quick walk from Progressive Field. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Ledgers
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Progressive Field and 4 minutes on foot from Rocket Mortgage FieldHouse
  • Pets welcome for a fee
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 14000 square feet (1260 square metres) and includes conference space. A 24-hour health club, a rooftop terrace, and gift shops/newsstands are also featured at the boutique Metropolitan at The 9, Autograph Collection. Parking is available for a fee.

This 4-star Cleveland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 1:00 PM.
Ledgers – This bar specialises in American cuisine.
Azure – This rooftop bar specialises in American cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
Adega – This restaurant specialises in Mediterranean cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Vault – This cocktail bar only serves dinner. Open selected days.
Alex Theater – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 42 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 8 to 40 for adults and USD 8 to 40 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Adega
  • Alex Theater
  • Azure
  • Ledgers
  • Vault

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 13 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 40.00 for adults and USD 8.00 to 40.00 for children
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Metropolitan at The 9, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 548 out of 776 reviews" "
Rating 8 - Good. 125 out of 776 reviews" "
Rating 6 - Okay. 59 out of 776 reviews" "
Rating 4 - Poor. 21 out of 776 reviews" "
Rating 2 - Terrible. 23 out of 776 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Devon, Shoreline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is dirty and understaffed. Our rooms were filthy and the bedding was stained. When you needed to reach the front desk or room service no one would answer the phone, or if they did they would put you on hold for 15 minutes and forget about you. Definitely not worth the price by any means.
Stayed 4 nights in Jul 2024

4/10 Poor

Natalie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms are very small and they don’t give you enough towels. We didn’t even have a towel to step out of the shower on. Also, for the price of this hotel, our view was just staring at another building. They did not even give us the option to upgrade to a better view, which they could have easily sold us on. The Vault and the rooftop are great but I wouldn’t spend the money to stay here again. The rooms at the Crown Plaza and The Hyatt are much nicer.
Stayed 1 night in Jul 2024

10/10 Excellent

Cayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, professional, and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Jens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice large room, but pricy
The rooms suites were quite modern and large however they also seem quite pricey for the level of quality
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

chris

Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Stayed 2 nights in Jul 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Stayed 2 nights in Jul 2024

6/10 Okay

david

Disliked: Cleanliness
Unfortunately at that price point i would expect way better accommodations.Our room was not clean at all. Everything had a layer of dust on it. The bathroom mirror's had dust and hair on them. Would not stay here again.
Stayed 1 night in Jul 2024

6/10 Okay

Jacqueline

Disliked: Cleanliness, staff & service
Location is the best thing
Hotel location is great. Room was cleanish. Bed was comfortable. Staff and valet were awful.
Stayed 1 night in Jul 2024

10/10 Excellent

susan

Liked: Property conditions & facilities
Walk to and from the Guardian games. The 9 rooftop bar and basement Vault bar. Highly recommended couple’s getaway.
Stayed 1 night in Jul 2024

10/10 Excellent

Darbe

Liked: Cleanliness, property conditions & facilities
Great fun clean place.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yazan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jun 2024

10/10 Excellent

Robert Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Jul 2024

8/10 Good

Robert Gregory

Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Patricia

Stayed 1 night in Jun 2024

8/10 Good

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, but very expensive. The front desk found out it was our anniversary and upgraded our room no charge which was awesome. Housekeeping staff could be more attentive (there was no coffee in the room) but the front desk actually made me some and had it brought to the room. I appreciated the attentiveness of the front desk. Overall a very nice stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always great!
Stayed 1 night in Jun 2024

6/10 Okay

Jean

Disliked: Room comfort
matress was so worn that our bed was having a slope.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024