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Ramada by Wyndham Cleveland Independence

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada by Wyndham Cleveland Independence

Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains
Exterior
Pillow-top beds, in-room safe, desk, blackout curtains
Interior
Banquet hall

Reviews

5.0 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
5300 Rockside Road, Independence, OH, 44131
  • Cleveland Clinic Family Health Center
    6 min walk
  • Topgolf
    4 min drive
  • Brandywine Falls
    9 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    16 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

Ramada by Wyndham Cleveland Independence

Hotel with free breakfast, near Cuyahoga Valley National Park
Along with a 24-hour business centre, this smoke-free hotel has a business centre and conference space. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and a garden. Housekeeping is available on request.
Ramada by Wyndham Cleveland Independence offers 178 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Ramada by Wyndham Cleveland Independence, you're just a quick walk from Cleveland Clinic Family Health Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Just a 4-minute drive from Cuyahoga Valley National Park and 12 minutes from Rocket Mortgage FieldHouse
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 10211 square feet (949 square metres) and includes conference space. The business-friendly Ramada by Wyndham Cleveland Independence also features gift shops/newsstands, a garden, and a front desk safe. Free self parking is available.

This Independence hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 10,211 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 10 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Crowne Plaza
Crowne Plaza Cleveland
Crowne Plaza Cleveland Hotel
Crowne Plaza Cleveland Hotel Independence South
Crowne Plaza Cleveland South Independence
Crowne Plaza Independence South
Crowne Plaza Hotel Cleveland South - Independence Ohio
Crowne Plaza Cleveland South Independence Hotel
Crowne Plaza Cleveland South Independence
Ramada by Wyndham Cleveland Independence Hotel
Ramada by Wyndham Cleveland Independence Independence
Ramada by Wyndham Cleveland Independence Hotel Independence

Ramada by Wyndham Cleveland Independence Reviews

Reviews

5.0
Rating 10 - Excellent. 76 out of 523 reviews" "
Rating 8 - Good. 57 out of 523 reviews" "
Rating 6 - Okay. 83 out of 523 reviews" "
Rating 4 - Poor. 130 out of 523 reviews" "
Rating 2 - Terrible. 177 out of 523 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Disliked: Staff & service
Loved the pool
When we got there, it took us forty minutes to find someone to help us at the front desk.There was literally no one we walked around the entire facility, screaming. We did, however, find children playing in a banquet room. Our room was okay.We were very impressed by The area and structure of the pool, it was a very neat building! Too bad the jacuzzi was under renovation. Breakfast was absolutely terrible. And I have never walked out of a hotel breakfast! All in all, it was an okay. Stay a little on the outskirts of downtown and not so expensive.
Stayed 1 night in Jun 2024

4/10 Poor

Kathleen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repair your hotel
First check in time I feel is very late, 4pm. Got there at 3:30 and had to pay early check in fee. I had somewhere to be at 4. Asked for toothpaste, said they'd bring it, never got it. Got in late, tv didn't work, asked desk to have someone look at it next day. Got back next night, tv not working. Would have called desk, but no cord hooked to phone. About feel down the broken concrete steps because rail falling off wall. No door handle on closet, knob to adjust refrigerator temp missing, soda can exploded overnight, bathtub grab bar screws missing and loose. Lots and Lots of repairs need done at this hotel!!
Stayed 2 nights in Aug 2024

4/10 Poor

Sommer

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

2/10 Terrible

Briauna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Richetta

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Ashia

Travelled with partner
Disliked: Amenities, property conditions & facilities
This is definitely one of the lower end hotels in independence, Ohio and that is exactly what I get for being cheap. Normally I pay 150 a night for rooms and tonight I decided to only pay $89. It definitely showed they need some upgrades, you got the socket covers coming off , one end table lamp, really small room.
Stayed 1 night in Aug 2024

2/10 Terrible

upama

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room smelled awful and ac did not work.
Stayed 1 night in Jun 2024

2/10 Terrible

Wilmar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old and in terrible condition
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

2/10 Terrible

Theresa

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservation was cancelled by hotel due to no power but now I can't get the manager to refund our money. I've been left on hold several times when I attempt to get him on the phone. Expedia needs to speak to him, as well, and he's not answering their calls either. Very unprofessional and the fact that I'm still fighting for a refund after a week is ridiculous.
Stayed 3 nights in Aug 2024

2/10 Terrible

KIMBERLY, LAKEWOOD

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is privately owned so it is probably not really fair to assume all Ramada hotels are this bad, but this one is in dire need of upkeep and repairs. Really run down condition if the building both inside & out. Looks like the owner won't spend a dime. Cracked woodwork, chipping paint, worn out carpet and broken AC in fitness room with no TV and old dirty equipment. Bathrooms and beds are ok but worn out. Feel bad for the staff that they have to work here and juggle the constant complaints.
Stayed 6 nights in Aug 2024

8/10 Good

Dewayne

Stayed 1 night in Aug 2024

2/10 Terrible

Alfred

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doors kept getting propped open from the inside to let others inside from the outside. Never got room service even after requesting it in a span of 5 days. Had to get our own towels and tissue. Floor was slippery and sticky. Smelled like mold. Needs a major renovation.
Stayed 5 nights in Aug 2024

2/10 Terrible

Christie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience.
Was absolutely terrible. No telephone working in room. No bathtub drain stopper. Dirty and depressing environment. No front desk service or welcoming. Overall….terrible stay. Checked out two days early.
Stayed 3 nights in Aug 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort
The front desk was awesome. We had 4 tornadoes touch down and power out everywhere. They were busy, but still maintained a great attitude. The tvs were down but it was due to the outage. Jacuzzi was broken. I would definitely stay here again
Stayed 1 night in Aug 2024

2/10 Terrible

Ken

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I expect a refund. The facility was generally dirty and decrepit. The room itself smelled, was dirty and in very poor condition, especially the bathroom and bathtub.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mark

Stayed 3 nights in Aug 2024

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Tiffany

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Devin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Book trip through Expedia, show up to hotel with no power and the front desk man missing. We request refund but it was denied? Avoid this place at all cost! Me and my family were just trying to seek shelter with power. Expedia showed they had like 4 rooms available. But Expedia also didn’t show that the building had no power.
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Aleksander

Disliked: Property conditions & facilities
Need to get reimbursed,I went to check in , the hotel didn’t have any electricity, no check in at all, it was booked on line , Expedia has to return the payment to us.
Stayed 1 night in Aug 2024