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Towneplace Suites By Marriott Cleveland Westlake

3.0 star property

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Photo gallery for Towneplace Suites By Marriott Cleveland Westlake

Lake
Desk, soundproofing, iron/ironing board, free cots/infant beds
Outdoor pool
Exterior
Fridge, microwave, oven, stovetop

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Air conditioning
  • Kitchen

Explore the area

Map
25052 Sperry Dr, Westlake, OH, 44145
  • Crocker Park
    ‪5 min drive‬
  • Huntington Beach
    ‪6 min drive‬
  • I-X Center
    ‪16 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area | Pay films

Suite, 1 Bedroom, Non Smoking

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking

  • 53 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Towneplace Suites By Marriott Cleveland Westlake

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Weekly housekeeping is available.
Towneplace Suites By Marriott Cleveland Westlake offers 85 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Towneplace Suites By Marriott Cleveland Westlake. During your stay, you'll be within walking distance of Lake Erie. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Lake Erie and a few minutes from Bay Lanes Bowling
  • Pets welcome for a fee
Towneplace Suites By Marriott Cleveland Westlake offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Towneplace Suites By Marriott Cleveland Westlake also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Westlake hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay films
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 2 (weight limit: 125 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 9:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Towneplace Suites Cleveland
Towneplace Suites Cleveland Westlake
Towneplace Suites Marriott Cleveland Westlake
Towneplace Suites Westlake
Towneplace Suites Marriott Cleveland Westlake Hotel
Towneplace Suites Marriott Cleveland Hotel
Towneplace Suites By Marriott Cleveland Westlake Hotel
Towneplace Suites By Marriott Cleveland Westlake Westlake
Towneplace Suites By Marriott Cleveland Westlake Hotel Westlake

Towneplace Suites By Marriott Cleveland Westlake Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 153 out of 407 reviews
Rating 8 - Good. 145 out of 407 reviews
Rating 6 - Okay. 49 out of 407 reviews
Rating 4 - Poor. 33 out of 407 reviews
Rating 2 - Terrible. 27 out of 407 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

kenneth

Stayed 5 nights in Dec 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had to move me to FIVE rooms before I got one with a working heater. Even this one was not clean, stained carpet, hair in fridge, two out of 3 broken heaters, hair on sheets. I asked for clean sheets and changed them myself. Took 1.5 hours to get me checked in and when I made a polite complaint in the morning, the asst. manager evicted me! Turned out to be a blessing when I found a habitable room elsewhere. I thought Towneplace Suites were supposed to be nice, but never again. Atrocious customer service, filthy conditions.
Stayed 5 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Stayed 3 nights in Sep 2024

6/10 Okay

camilla

Travelled with family
Hotel was just okay. Had a suite. Kitchen area was great. Not terrible , but not as clean as should have been. Room dated, had duct tape for thresholds. Not up to Marriott standards.
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It's okay
The hotel needs a renovation. I get that it is Marriot and they charge higher prices than others but I feel like I'm staying in cheap hotel when all the rooms look dated. Other than that, it is comfortable and staff were kind. The breakfast has a lot of options too!
Stayed 1 night in Oct 2024

8/10 Good

Kerline

Travelled with group
Liked: Cleanliness, property conditions & facilities
there was nothing unique about it
Stayed 2 nights in Sep 2024

8/10 Good

Vicci

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel is showing some age, but being kept up considering it being outdated
Stayed 1 night in Oct 2024

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Weston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big
Stayed 1 night in Sep 2024

2/10 Terrible

Viveyon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Valentin, Tarlungeni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Bud

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great. Hotel needs some work. Carpet and drapes were dirty. A little surprising given my experience with Marriott hotels over the years.
Stayed 2 nights in Aug 2024

8/10 Good

Jeff

Travelled with pets, Travelled with partner
Loved the room set up. Reva preparing breakfast was so nice and hospitable. Excellent job taking care of guests.
Stayed 2 nights in Aug 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Stayed 1 night in Aug 2024

10/10 Excellent

Dustin

Travelled with family
The staff was very nice and accommodating. The front desk staff were very helpful and the breakfast lady Reva was exceptional. However the carpets in the hotel need a good cleaning or replaced. The rooms were clean though. The sidewalks outside are in need of leveling because my wife tripped and fell.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this quiet property set in the woods. It was very accessible by Uber to Rocky River and Lakewood for my social events. Staff were extremely helpful and friendly. I could not ask for better service. I traveled with my two teenage daughters. Simple, clean and efficient property.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we LOVE this hotel & stay once a year! it is so COZY, (i use the word compact!) and EFFICIENT! Best breakfast EVER, the pool is perfect and the beds are heavenly!
Stayed 1 night in Aug 2024

8/10 Good

Bill

Travelled with family
Nice clean place would definitely stay there again
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024