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Grand Cloudcroft Hotel

2.0 star property
VIP Access

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Photo gallery for Grand Cloudcroft Hotel

Terrace/patio
Double King | Desk, blackout curtains, iron/ironing board, free WiFi
Front of property
Reception
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Sacramento Mountains Museum
    ‪3 min walk‬
  • New Mexico Rails-to-Trails
    ‪19 min walk‬
  • Cloudcroft Ski Area
    ‪3 min drive‬
  • Alamogordo, NM (ALM-White Sands Regional)
    ‪37 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double King

Double King | Desk, blackout curtains, iron/ironing board, free WiFi

Double King

  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King | Desk, blackout curtains, iron/ironing board, free WiFi

Single King

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Lodge at Cloudcroft

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (318)
The price is €134
for 1 room
includes taxes & fees
11 May - 12 May
The Lodge at Cloudcroft

About this property

Grand Cloudcroft Hotel

Hotel in Cloudcroft with free breakfast and 24-hour front desk
Self parking, a 24-hour front desk and a fireplace at reception are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch Smart televisions come with cable channels. Bathrooms include a shower.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Grand Cloudcroft Hotel. During your stay, you're just a quick walk from Sacramento Mountains Museum. Features include free WiFi in public areas and self-parking (surcharge).
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Amenities include a lift, a terrace and a fireplace at reception
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 3-minute walk from Sacramento Mountains Museum and 4 minutes on foot from Sacramento Peak Observatory
Free breakfast is served daily. WiFi is free in public spaces. A terrace, a vending machine, and a fireplace in the lobby are also featured at Grand Cloudcroft Hotel. Parking is available for a fee.

This Cloudcroft hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Table tennis

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Grand Cloudcroft Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 252 out of 317 reviews
Rating 8 - Good. 47 out of 317 reviews
Rating 6 - Okay. 12 out of 317 reviews
Rating 4 - Poor. 2 out of 317 reviews
Rating 2 - Terrible. 4 out of 317 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

gene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Stay in Cloudcroft

This was a great hotel to stay at. It’s new and feels like a lodge. The service was great and the location is perfect.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place - unhappy cook

Amazing place close to everything. This hotel is very cozy and offers 2 king size bed options; great for family trips. Very friendly and helpful staff. The only one that doesn't look thrilled to be there is the cook, seems bothered when you ask for food - other than that, it is very much worth it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Amenities
Staff was very friendly and helpful. Room was great
Stayed 1 night in Jan 2025

8/10 Good

Mitchell, Benton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept and cozy property. It had a “lodge” feel and excellent staff. Central location in Cloudcroft, off of a well maintained central road. While breakfast is included, there is also a very nice restaurant next door. Very comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leesa Lyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a brand new hotel. All modern decor and really nice features. The beds were very comfortable and really liked the 2 king size beds in the room. Convenient breakfast during weekdays. It also had a ping pong table that was fun to play.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian, Lubbock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

paula

Stayed 4 nights in Dec 2024

10/10 Excellent

Alexander, Cedar Park

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place. I was pleasantly surprised by how nice this place was. Beautiful lobby, rooms were quiet and comfortable. Pretty sure this place had the cleanest linens and towels of any place I’ve ever stayed. Enjoyed the fireplace with my coffee in the morning. Will definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rocio

Stayed 1 night in Jan 2025

10/10 Excellent

Valentina, Roma

Travelled with family and small children
Liked: Property conditions & facilities
Beautiful hotel and very well managed!
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jan 2025

8/10 Good

Rex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with king beds, definitely enjoyed our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family style stay

Our stay was very comfortable for the 8 of us with two rooms! Great having king beds instead of queens!! The hotel has fewer rooms which really gives it a home style feel and the breakfast was good enough to start the day with a very full satisfied feeling. One day the food was too salty to eat. The cook obviously had a bad day. I wish they had toast available otherwise very happy.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Cloudcroft

Nice resort-style hotel located within walking distance of central Cloudcroft. The hotel offered areas in the lobby and breakfast area for groups to congregate. The staff was friendly and efficient.
Stayed 1 night in Dec 2024

8/10 Good

Deepak

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pretty bad breakfast . The pancakes were cold and hard as rock. Biscuit was half baked. It is not buffet but a guy at a window giving you one of the 5 items on the menu. The guy was grumpy. Rooms were clean ( newer facility). Front desk staff polite and nice. Place is conveniently located. So, if you dot are for the breakfast, this is a good option.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2024

8/10 Good

Samy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hotel. The hotel price range is high in relation to the amenities available. However, it is clean and the management is kind.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Lincoln

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful hotel with nice design elements. Had to call to get correct (Roku) remote for TV, and breakfast cook was grumpy. Minor things for sure. Overall, very nice stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024