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Grand Cloudcroft Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Cloudcroft Hotel

Front of property
Double King | Desk, free WiFi, bed sheets
Reception
Terrace/patio
Reception

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Sacramento Mountains Museum
    3 min walk
  • Sacramento Peak Observatory
    4 min walk
  • Trestle Recreation Area
    20 min walk
  • Alamogordo, NM (ALM-White Sands Regional)
    37 min drive

Room options

View all photos for Double King

Double King | Desk, free WiFi, bed sheets

Double King

  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King | Desk, free WiFi, bed sheets

Single King

  • Sleeps 2
  • 1 King Bed

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Exterior detail

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The price is €138
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includes taxes & fees
6 Jan - 7 Jan
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About this property

Grand Cloudcroft Hotel

Hotel in Cloudcroft with free breakfast and 24-hour front desk
A 24-hour front desk, a fireplace at reception and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch Smart televisions come with cable channels. Bathrooms include a shower.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the free breakfast at Grand Cloudcroft Hotel. During your stay, you're just a quick walk from Sacramento Mountains Museum. You'll find features such as free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include a lift, a terrace and a fireplace at reception
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute walk from Sacramento Mountains Museum and 4 minutes on foot from Sacramento Peak Observatory
Free breakfast is served daily. WiFi is free in public spaces. A terrace, a vending machine, and a fireplace in the lobby are also featured at Grand Cloudcroft Hotel. Self parking is free.

This Cloudcroft hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 20.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and outdoor lighting
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Grand Cloudcroft Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 195 out of 242 reviews" "
Rating 8 - Good. 34 out of 242 reviews" "
Rating 6 - Okay. 10 out of 242 reviews" "
Rating 4 - Poor. 2 out of 242 reviews" "
Rating 2 - Terrible. 1 out of 242 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
New hotel, super clean and very comfy beds. Would stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel...2nd tme in a year and id go again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Needs a better grade toliet paper is my only complaint, otherwise very good
Stayed 3 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very kind and accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Manny

Stayed 1 night in Aug 2024

8/10 Good

Betsabe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, room clean and comfortable, the only thing, breakfast time the line it’s too long and take many time for serving
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy parking, great food options! Highly recommend this place!
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
bed was hard, otherwise it was great
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked our rooms at Hotels.com for $252 a room for 2 nights but were charged $335.20 at the hotel. The kitchen staff were short handed, the Hotel was booked full, and it was a made to order breakfast and they only had 1 staff to cook, serve and restock. The stay was great, the Hotel was clean, sitting on the terrace was relaxing, the staff was super friendly and helpful. It was sad that the indoor pool is still not complete. I would definitely stay there again, but next time i will pay better attention to the charges.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaime

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al great no issues, very friendly personal
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was at the top of the lobby and it was quite noisy until after midnight.
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing and really cute. Rooms were perfectly clean and breakfast was delicious. Would come back soon
Stayed 1 night in Sep 2024

10/10 Excellent

Daniela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Sep 2024

10/10 Excellent

Deyanira

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place to stay very clean, comfortable and nice. We were on a bike trip and they allowed us to take te bikes to the room. We didn’t struggle because the elevator was spacious enough to get the bikes to the second floor,
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay! Staff was amazing the rooms were great!
Stayed 2 nights in Sep 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing! Everything was clean and breakfast was good!
Stayed 3 nights in Aug 2024

6/10 Okay

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and very nice. Location was beautiful!
Stayed 1 night in Sep 2024

8/10 Good

Donia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like having more options for lodging in Cloudcroft but I was a bit disappointed that it was similar to every other run-of-the-mill hotel. The room was clean but small and there is no sound insulation between floors. The ping-pong table just down the hall is quite loud. Guests have to walk up a hill from the parking lot to the hotel entrance.
Stayed 1 night in Sep 2024

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seemed to be quite new, and the room was pleasant, well-appointed and clean with a very comfortable bed. The lobby and breakfast area were attractive and the custom-made breakfast was a delicious surprise. Our only minor suggestions would be to provide glasses or at least disposable drinking cups in the bathroom, and to install a large dressing mirror somewhere in the room.
Stayed 1 night in Sep 2024

8/10 Good

victor

Stayed 1 night in Jul 2024