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Hotel Coacalco

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Coacalco

Front of property
Reception
Family Double Room | Desk, free WiFi, bed sheets
Lift
Shower, towels

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
Avenida Vía José López Portillo, Coacalco de Berriozábal, MEX, 55714
  • Plaza Coacalco
    4 min walk
  • Elotes y Esquites Mafer
    2 min walk
  • Hank González Station
    15 min drive
  • Mexico City (MEX-Mexico City Intl.)
    46 min drive

Room options

View all photos for Family Double Room

Family Double Room | Desk, free WiFi, bed sheets

Family Double Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Room

Junior Room | Desk, free WiFi, bed sheets

Junior Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Coacalco

Hotel with free parking, a quick walk to Plaza Coacalco
Along with a 24-hour front desk, this smoke-free hotel has a garden and free self parking. Housekeeping is available on request.
Hotel Coacalco offers 98 accommodations. 40-inch Smart televisions come with cable channels.

Bathrooms include a shower. This Coacalco de Berriozábal hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Hotel Coacalco, you're just a quick walk from Plaza Coacalco. You'll find features such as free self-parking.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include a lift
  • Just a 4-minute walk from Plaza Coacalco and 10 minutes by car from Centro Las Américas
As a guest of Hotel Coacalco, you'll find a garden and a lift. The front desk is open around the clock. Self parking is free.

This Coacalco de Berriozábal hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 5 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Coacalco

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number Inmobiliaria Lisboas SA

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Coacalco Hotel
Hotel Coacalco Coacalco de Berriozábal
Hotel Coacalco Hotel Coacalco de Berriozábal

Hotel Coacalco Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 35 reviews" "
Rating 8 - Good. 10 out of 35 reviews" "
Rating 6 - Okay. 4 out of 35 reviews" "
Rating 4 - Poor. 3 out of 35 reviews" "
Rating 2 - Terrible. 5 out of 35 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

MARIA CRISTINA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regaderas necesitan correcciones fría y caliente.
Please, por favor tienen que arreglar las llaves del agua de la regadera fría y caliente, al menos pinten de azul y rojo la llave correcta, sus obreros invirtieron o equivocaron los colores, y es un gasto de agua 💦 porque no están colocadas correctamente.
Stayed 1 night in Nov 2023

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen lugar cuando vas de paso. No es exactamente un área turística pero sirve para descansar.

2/10 Terrible

Michael Douglas, Tempe

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedbugs. No hot water.
Stayed 7 nights in May 2022

2/10 Terrible

Sanjuana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Por medio de la aplicación la hacen ver muy bien y la verdad fue una semana muy mala
Stayed 5 nights in Aug 2024

6/10 Okay

Yixi Ismary Carralero

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
No pude casi descansar pues no tienen calefacción y hacia mucha calor
Stayed 3 nights in May 2024

4/10 Poor

Gilder

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Mucho calor la habitación sin aire acondicionado y demasiado el calor
Stayed 4 nights in Jul 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in rápido, accesibilidad, limpieza y buena ubicación
Stayed 3 nights in Jun 2024

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquilo para dormir
Stayed 1 night in Apr 2024

10/10 Excellent

Armando

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La estancia fue agradable pero deberia tener servicio de limpieza tambien por la tarde, solo era en la mañana
Stayed 2 nights in Apr 2024

2/10 Terrible

kohei

Disliked: Amenities
ラブホテルて感じでした。 シャワーの排水は悪いです、流れません。 ですがスリッパなどないので最悪です。 足拭きもありません。 洗面台にコップありません。 髪の毛も残っており他にもごみが。 エアコンありません。扇風機もありません。 廊下からはうるさい音楽が。 極め付けは女性の大きな声も何度も。 最悪でした。
Stayed 1 night in Apr 2024

6/10 Okay

alejandro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Justino

Travelled with group
Liked: Staff & service
El hotel es antiguo, las habitaciones son muy amplias y limpias, hay agua caliente, muy silencioso y se puede descansar, amplio estacionamiento y trato adecuado del personal.
Stayed 2 nights in Apr 2024

8/10 Good

Jonatan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

edgar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Más shampoo
Stayed 2 nights in Dec 2023

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar y servicio
Stayed 1 night in Nov 2023

10/10 Excellent

Héctor Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

ERIKA JAZMIN

Disliked: Cleanliness, staff & service
Lamentablemente el personal no es tan grato, he pedido mi factura, y no han podido ayudarme, el ruido en la noche del servicio de habitación es muy inapropiado
Stayed 1 night in Oct 2023

8/10 Good

Alejandro

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin comentario
Stayed 1 night in Sep 2023

6/10 Okay

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Regular
Realmente todo en general estuvo OK, sin embargo si es un poco complicado el servicio, ya que al parecer no cuentan con suficiente personal y la atención es pésima.
Stayed 2 nights in Aug 2023

4/10 Poor

Omar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
La recepcionista no dio solución al problema
El hotel estaba bien PERO, estuve llamando a recepciónpero tardaron en contestar porque la habitación de al lado tenía el volumen de su bocina muy alto, eran las 3am y seguían con su ruido, la recepcionista solo dijo que les llamocpara que bajarán el volumen pero en ningún momento fue hacer acto de presencia a la habitación, por lo cual no les importo mi queja y tuve que ir yo decírselos
Stayed 1 night in Jul 2023

10/10 Excellent

Said

Stayed 1 night in Jul 2023

4/10 Poor

jaime

Disliked: Cleanliness, staff & service
En el check in todo muy bien pero el dia domingo no nos hiceron limpieza de cuarto y nos dejaron las toallas sucias,sin papel higiénico,sin shampoo,sin jabon y sin el agua de cortesía, la recepcionista de el dia domingo a medio dia muy grosera al grado de aventar las llaves al momento de pedirlas de nuevo.
Stayed 2 nights in Jul 2023

6/10 Okay

Jorge

Business traveller
Liked: Cleanliness, property conditions & facilities
es cómodo y limpio.
Stayed 1 night in May 2023

10/10 Excellent

Jocimar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel útil, muy práctico con servicios necesarios para poder tener una estancia comoda.
Stayed 2 nights in Apr 2023