Hotel with an outdoor pool, near Santa Teresa Beach
This smoke-free hotel features an outdoor pool, a children's pool and concierge services. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site.
Frank's Place offers 28 accommodations with minibars and a safe. Flat-screen televisions come with cable channels.
Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.
During your stay at Frank's Place, you're just a quick walk from Carmen Beach. You'll find features such as free WiFi in public areas, plus an outdoor pool and concierge services.
Free WiFi
Take a swim in the outdoor pool
Services include a concierge, tour or ticket assistance and luggage storage
Just a 3-minute walk from Carmen Beach and 9 minutes by car from Santa Teresa Beach
Frank's Place offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Frank's Place.
This 3-star Cóbano hotel is smoke free.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
Children's pool
Outdoor pool
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Minibar
More
Air conditioning (climate-controlled)
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 9:00 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets and service animals are not allowed at Frank's Place
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 9:00 AM - 9 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Frank's Place Hotel Santa Teresa
Frank's Place Santa Teresa
Frank's Place Cobano
Frank's Place Hotel
Frank's Place Cóbano
Frank's Place Hotel Cóbano
Frank's Place Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 9 out of 29 reviews" "
10 - Excellent
9
Rating 8 - Good. 14 out of 29 reviews" "
8 - Good
14
Rating 6 - Okay. 4 out of 29 reviews" "
6 - Okay
4
Rating 4 - Poor. 1 out of 29 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 29 reviews" "
2 - Terrible
1
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveller
10 Jan 2019
Liked: Cleanliness, staff & service
The location is great. The pool was warm at night which was a great way to unwind. The staff was very helpful and the rooms were very clean but were a bit rundown or rustic you could say.
The place doesn't really look like in the photos, the whole place is a lot smaller, the beds really uncomfortable, balcony door was opening and closing really hard and other broken details. The breakfast was pretty good, not the greatest. But the wi-fi was terrible, it wasn't connecting at all and the staff said that "maybe a tree fell on the wires or something", yeah thanks for clarification. The only good thing about this place is the view but I can have that almost anywhere in Santa Teresa as the place is really beautiful.
Room had broken sliding doors would not close kept AC going not interested in fixing it shower head broken place needs maintenance. Not worth the money. Thomas Koehler
Franks Place had good access to playa carmen, which was a beautiful beach, better than playa santa teresa. There is also a pool with tanning chairs, as well as a restaurant/ sports bar. The price was good. The breakfast was amazing. Theres powerful AC. There's a porch behind the room. Theres a hallway infront of the room, with a hanging bed. The wifi's weak though, and the draining system was sketchy, but overall it was super convenient and pleasant.
We were booked for 6 nights at Frank's Place and cancelled our reservation after 1 night because we disliked the place so much. We originally booked a standard room with the assumption that it had a mini fridge (necessary if you want to store food or have cold water/drinks), when we arrived the room was miserable. It was the size of a shoe box, with no mini fridge (turns out only superior rooms have this despite what Expedia says), and there was nowhere for us to put our cloths. So we decided to upgrade to a superior room thinking that would be good enough. However even the superior room was disappointing. It did have a mini fridge and a room safe, however it was grungy and run down. After one night of very disruptive sleep, we found another place to stay. The A/C made a very loud noise and seemed to be leaking for quite some time (there was rusty looking drop marks all the way down the wall from the ac unit), the shower didn't drain and you are really close to the road so could here road traffic and music late into the night. only stay here if there are no other options.
Excellent location , prices and clean rooms.
The hotel has all you need to have nice vacation. It is close to beach and restaturants.
Prices in hotel's restaurant are good and you can spend good time in the pool.
The service in the restaurant is very good, breakfast included is sufficient and good quality.
Maybe reception could be more gentile.
Verified traveller
6/10 Okay
Cathy
4 Feb 2017
Disliked: Property conditions & facilities
Overpriced but good location
The on line booking information was misleading. We were quoted $107. Can. Thinking the bill with tax would be about $75. US but ended up with a bill of over $100. We were also not told at check in that there was a free breakfast included and were not given a WiFi password. This hotel has a policy of anyone that comes to use the restaurant can also use the pool, hot tub and outdoor shower. It is therefore used by locals and families for a picnic area. We didn't mind the extra people but be aware it could make for crowded conditions on the weekend. We ended up staying 3 nights as we could walk 1 block to the expansive beach for long walks and sunset viewing. The hotel is in need of upgrades; no bedside lamp- was pulled off the wall and not replaced. The fridge seemed to overtax the electrical system and make popping sounds through the night. The loose toilet seat and split pool chairs all add up to this hotel (although in a good location) needing to be rated a 2 star hotel and shouldn't be charging more than $75. US until issues like needed upgrades and street appeal are addressed.
Our original room was very small and claustrophobic (no windows), so we upgraded to a bigger room with a small balcony.
The fridge was very noisy every time it clicked on and off, and the AC made strange noises at night. Also, the shower drain backed up.
Breakfast was adequate, and the pool and restaurant areas nice.
Brian
8/10 Good
Juan Carlos, San José, CR
23 Jan 2017
Liked: Cleanliness, room comfort
It's a well rated 2* hotel. Maybe should be ***
At first our reservation for a late check in was a fiasco. Even though I called several times to confirm about this. By the time that we arrived offices were closed (front desk) and the guard didn't know anything. ..
We (me and family) crossed the street and went to another and better but also more expensive hotel. Next day after introducing myself to Frank, the owner of the place were we had reservation he accepted to pay for the bill of the other hotel and invited us for breakfast and to come back and stay at his place.
Everything solved out right and we enjoyed very much our stay after all. Hotel service is good I must say. 3 small swimming pools are available too.
Santa Teresa is a nice town with lots of fun and exciting tours to offer. It's a paradise for surfing starters as well as for experienced ones. The beach is called Carmen with light water currents so its basically safe and beautiful warm water plus white sands.
Al though the room was very basic, I had everything I needed including a fridge. The room and bathroom we're very clean and no bugs. The restaurant was clean and had good food. The pools were perfect and the location only one block from the beach. The staff was excellent. I would definitely stay there again.
Buena ubicación, cerca de la playa, en general el hotel es bastante tranquilo, la piscina es limpia y se presta para pasar un buen rato.
El personal del hotel es atento y las habitaciones son aseadas todos lo son días.
En general es una buena opción para pasar una buena estadía en la zona.
Toda la estadía estuvo muy bien. Excelente servicio y mucha tranquilidad. Excelente el desayuno. No está disponible el servicio de bar y restaurante. Bonita la piscina y sus alrededores.