SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Lounge
Exterior
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly;with Sofabed) | Iron/ironing board, free WiFi, bed sheets
Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | Iron/ironing board, free WiFi, bed sheets
Indoor pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning

Explore the area

Map
3647 West 5th Avenue, Post Falls, ID, 83854
  • Stateline Stadium and Speedway
    4 min drive
  • Hauser Lake
    8 min drive
  • The Links Golf Course
    10 min drive
  • Spokane, WA (GEG-Spokane Intl.)
    32 min drive

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Mountain view
  • Sleeps 6
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

SureStay Plus Hotel by Best Western Post Falls

Hotel in Post Falls with free breakfast and 24-hour front desk
An indoor pool, coffee/tea in a common area and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, spring water baths and hairdryers.

This Post Falls hotel provides complimentary wireless Internet access. 40-inch LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western Post Falls. During your stay, you'll be close to University Of Idaho Research Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from University Of Idaho Research Park and a few minutes from Stateline Stadium and Speedway
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and an arcade/games room are also featured at SureStay Plus Hotel by Best Western Post Falls. Free self parking is available.

Smoking is allowed in designated areas at this Post Falls hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 290 out of 1000 reviews" "
Rating 8 - Good. 332 out of 1000 reviews" "
Rating 6 - Okay. 193 out of 1000 reviews" "
Rating 4 - Poor. 116 out of 1000 reviews" "
Rating 2 - Terrible. 69 out of 1000 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Paul

Liked: Staff & service
Ok for families with kids
Stayed 2 nights in Aug 2024

4/10 Poor

Maria

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very dirty, outdated, smelled, dark, and uninviting. The pictures on Expedia made it look like the perfect place to stay with our young children while we were on vacation to Silverwood. The hotel TV did not work, the beds were extremely uncomfortable and did not feel safe at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lazaro

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

SHANNON

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Valerie

Liked: Staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was not one spot in the entire room that was level - the dresser was leaning heavily toward the bed, the border of the coat/hanger “closet” area was badly bowed in an effort to “make it work”. The bathtub had evidence of a prior stay and when we were given our room our door was already ajar. The outside of the building appeared to be sitting on sinking ground. After a long day of travel it was quite disappointing. Room 118 needs to be taken out of your rotation.
Stayed 1 night in Aug 2024

6/10 Okay

Clark

Liked: Staff & service
One of the beds in our room Was very uncomfortable as it sagged in the middle. the front desk said they were unable to change the mattress
Stayed 4 nights in Aug 2024

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price
Stayed 3 nights in Aug 2024

4/10 Poor

Alisha

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were not very clean, especially the tubs and toilets. Bathrooms were EXTREMELY small, so of anyone is a bigger person they would struggle to even shut the door. The area is a bit sketchy and not in the best part of town. Check in took 30min. The breakfast was decent, but there is limited seating to eat. We will definitely not be staying here again.
Stayed 1 night in Aug 2024

6/10 Okay

Fatima

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is directly across the road from The Pilot Flying J Truck stop, and I had never stayed At a SureStay Plus Hotel before, so I was a little apprehensive to say the least. I was very pleasantly surprised at how clean the facility was, the room was also very clean, comfortable and the staff was friendly and helpful! I would definitely recommend this place !
Stayed 1 night in Aug 2024

4/10 Poor

Paola

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was not too fond of the property condition; the hotel needs a renovation.
Stayed 3 nights in Aug 2024

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary, Vancouver

Travelled with family
The room was clean and spacious.
Stayed 3 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

rebecca

Stayed 1 night in Aug 2024

4/10 Poor

Ronnie

Travelled with family
Liked: Cleanliness, staff & service
The shower was a joke. No way to stop water from getting everywhere. Multiple items were not plugged into an outlet (microwave and light). It’s definitely a 2 star hotel. The staff were very friendly and the breakfast was decent.
Stayed 1 night in Aug 2024

4/10 Poor

Jason

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was great. The 3 rooms we had to switch through all had issues. 1st room was dirty and things were broken, 2nd room was dirty and the safe was not working. 3rd room was better but needed a bit more time cleaning as well. Dust, dirt in sink corners and floors. But the staf all did there best to fix issues.
Stayed 2 nights in Jul 2024

4/10 Poor

Nathan

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room was dirty and looked as if it did not get a full cleaning from last guests. Hair all over the bathroom and through out the unit. Flat surfaces were sticky feeling. Did not look like photos
Stayed 2 nights in Jul 2024

6/10 Okay

Scott

Travelled with family, Travelled with family and small children
Liked: Staff & service
The staff were great, pool was nice for the kids, easy to find close to the freeway, breakfast was ok when scrambled eggs available but the days they did omelettes they were like cardboard. Our room had a strong odour of urine but otherwise was relatively clean. I would have asked to switch rooms but we wanted to stay close to the others we travelled with. A/C worked great in the room.
Stayed 3 nights in Jul 2024

6/10 Okay

Tanya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
only stayed one night.
hotel could use an upgrade. But was reasonably priced for what we got. Mattress was uncomfortable. We did not visit the pool or anything so that could have been nice, to be fair we only stayed the one night.
Stayed 1 night in Jul 2024

8/10 Good

Bill

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024