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Pacific Bay Resort

3.5 star property

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Photo gallery for Pacific Bay Resort

3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Aerial view
Individually decorated, individually furnished, desk, laptop workspace
Deluxe One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa

Explore the area

Map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Big Banana Fun Park
    ‪10 min walk‬
  • Park Beach Plaza
    ‪3 min drive‬
  • Coffs Harbour Marina
    ‪8 min drive‬
  • Coffs Harbour, NSW (CFS)
    ‪12 min drive‬

Room options

View all photos for Three Bedroom Terrace Suite

Three Bedroom Terrace Suite | Individually decorated, individually furnished, desk, laptop workspace

Three Bedroom Terrace Suite

  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Single Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Three Bedroom Apartment

  • Lagoon view
  • Sleeps 7
  • 3 King Beds OR 2 King Beds and 2 Single Beds

View all photos for Terrace Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Terrace Hotel Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Penthouse

Executive Two Bedroom Penthouse | Living area | 32-inch TV with satellite channels

Executive Two Bedroom Penthouse

  • Lagoon view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite | Individually decorated, individually furnished, desk, laptop workspace

Two Bedroom Terrace Suite

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Standard Two Bedroom Apartment

  • Sleeps 6
  • 1 King Bed and 1 Single Bed OR 2 King Beds

View all photos for Terrace One Bedroom Apartment

Terrace One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Terrace One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Two Bedroom Apartment

  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse | Individually decorated, individually furnished, desk, laptop workspace

Standard Two Bedroom Penthouse

  • Lagoon view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Deluxe One Bedroom Apartment

  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Executive One Bedroom Apartment

  • Sleeps 4
  • 1 King Bed

View all photos for Terrace Two Bedroom Dual Key Apartment

Individually decorated, individually furnished, desk, laptop workspace

Terrace Two Bedroom Dual Key Apartment

  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Standard One Bedroom Apartment

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Hotel Room

  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Hotel Room

Executive Hotel Room | Individually decorated, individually furnished, desk, laptop workspace

Executive Hotel Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Hotel Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive two bedroom apartment

Individually decorated, individually furnished, desk, laptop workspace

Executive two bedroom apartment

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two bedroom Executive Lagoon Apartment

32-inch TV with satellite channels

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About this property

Pacific Bay Resort

Beach hotel with 3 outdoor pools, near Big Banana Fun Park
Spend the day at the nearby beach, relax by one of Pacific Bay Resort's 3 outdoor swimming pools, or enjoy the on-site golf course and full-service spa.
Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite televisions are provided. Bathrooms include a shower and complimentary toiletries.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Tranquility Day Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Pacific Bay Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Big Banana Fun Park. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine and garden views while dining at Bayside Bar & Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to body scrubs, reflexology or massages at Tranquility Day Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by foot from Big Banana Fun Park and a 3-minute drive from Diggers Beach
Pacific Bay Resort offers its guests a full-service spa, a golf course, 3 outdoor swimming pools, and 2 hot tubs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7589 square feet (705 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Coffs Harbour hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Bayside Bar & Grill – Overlooking the golf course and garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Languages

Afrikaans, English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bayside Bar & Grill

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room babysitting
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference centre (7,589 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.2 per cent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 33 per person
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Pacific Bay Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 453 out of 1005 reviews
Rating 8 - Good. 326 out of 1005 reviews
Rating 6 - Okay. 140 out of 1005 reviews
Rating 4 - Poor. 64 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Wendy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities
The facilities where good and the staff where very friendly and helpful. Check in was easy. The pools were great and the grounds looked fantastic. The room was a bit dated and there was a hole in the sink. Breakfast was a great deal
Stayed 1 night in Dec 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the grounds
Stayed 2 nights in Dec 2024

6/10 Okay

sharon

Liked: Room comfort
Disappointed
it was ok. we were early and sent to the pool bar for snacks however were not allowed a towel to sit by the pool?! Restaurant was unavailable that night because they had a function. ok fine but they couldnt even sell us a bottle of wine. quite strange. but my biggest complaint is that there is a fridge in the room that is empty. there was no water avaialble and we were in near heatwave conditions. not great. very disappointed and def would not recommend.
Stayed 1 night in Dec 2024

6/10 Okay

Nadine

Travelled with partner
Liked: Staff & service
The lake around the area was an eyesore
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Andrew

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The water in the shower and sink did not drain properly, standing in a pool in the shower and hard to empty sink. TV size too small for the room size.
Stayed 2 nights in Dec 2024

10/10 Excellent

Natalie

Stayed 1 night in Nov 2024

8/10 Good

Narelle

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Excellent grounds to walk around, however not close to town. Would be good if there was a footpath on the main road. Gym should be open earlier. For those ppl who rise early and need to travel it’s very inconvenient to open at 8am. 5 or 6am would be better.
Stayed 1 night in Dec 2024

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rodney

Stayed 3 nights in Dec 2024

8/10 Good

Merelyn

Stayed 2 nights in Nov 2024

8/10 Good

R&S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to airport good pool and nice walks along seaside
Stayed 1 night in Nov 2024

10/10 Excellent

Kaye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazingly helpful when I asked the king bed turned into 2 single beds Had a pizza at the restaurant and it was really delicious Great place to stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families
We loved our stay here. It was just a 1 night stop over on the drive down to Sydney but we wish we stayed longer. We stayed in a penthouse which was amazing value for money. The whole grounds are great, with great pools and kids play areas. The restaurant was also very nice.
Stayed 1 night in Nov 2024

4/10 Poor

Melina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
From the moment you walk in the place smells like mould or dampness. It’s so old and outdated. The floor had dirty marks all over it and the power points in the lounge area did not work. For $400 a night it was horrible.
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, good facilities, reasonably priced. Only downside was the eight people staying in the room next door played LOUD Bollywood music and spoke at high volume on the adjoining balcony. An otherwise good hotel ruined by rude guests
Stayed 1 night in Nov 2024

6/10 Okay

chia

Disliked: Staff & service, amenities, property conditions & facilities
Limited parking facilities, unsafe , no ample lights during nite, limited transport to and fro hotel reception
Stayed 2 nights in Sep 2024

8/10 Good

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All outdoor facilities were well maintained. We enjoyed the relaxed vibe. Great pool and play area for kids and we liked that we could get lunch, snacks and drinks around pool area. Food at restaurant was lovely too. Resort rooms and restaurant and bar a bit outdated but overall the rooms were comfy and spacious and the beauty of the property is you don’t have to leave once you arrive. We will definitely go back. Good value for money.
Stayed 1 night in Nov 2024

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location just north of town. Friendly and informative staff and clean room (1 bedroom apartment). Restaurant food and service was excellent. Had the best Pina Colada mocktail I’ve ever had! On the down side…undercover parking was very limited. We had quite a long walk from the muddy, outside parking area to our room. Overall, it was a pleasant stay.
Stayed 1 night in Nov 2024

8/10 Good

Michaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quiet close to beach lots of facilities being woken at 1am was not good with fire alarm and no direction people using lift not seeing any staff while guest stayed on upper floors then alarm stops and still see no staff to be told its clear to go back to room
Stayed 2 nights in Nov 2024

6/10 Okay

TERRY

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was dated. Both TV's were very dated and tiny. No channel 7 reception at all. They were not smart and had no ability to stream any provider. The bathroom had a small step between the basin area and the bathroom. Consider it to be a hazard, particularly at night. The bath should be replaced with a proper shower. However the restaurant and bar service and food were excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michaela

Stayed 1 night in Nov 2024