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Pacific Bay Resort

3.5 star property

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Photo gallery for Pacific Bay Resort

3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Individually decorated, individually furnished, desk, laptop workspace
Deluxe One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa

Explore the area

Map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Big Banana Fun Park
    ‪10 min walk‬
  • Park Beach Plaza
    ‪3 min drive‬
  • Coffs Harbour Marina
    ‪8 min drive‬
  • Coffs Harbour, NSW (CFS)
    ‪12 min drive‬

Room options

View all photos for Three Bedroom Terrace Suite

Three Bedroom Terrace Suite | Individually decorated, individually furnished, desk, laptop workspace

Three Bedroom Terrace Suite

  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Single Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Three Bedroom Apartment

  • Lagoon view
  • Sleeps 7
  • 3 King Beds OR 2 King Beds and 2 Single Beds

View all photos for Terrace Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Terrace Hotel Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Penthouse

Executive Two Bedroom Penthouse | Living area | 32-inch TV with satellite channels

Executive Two Bedroom Penthouse

  • Lagoon view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite | Individually decorated, individually furnished, desk, laptop workspace

Two Bedroom Terrace Suite

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Standard Two Bedroom Apartment

  • Sleeps 5
  • 1 King Bed and 1 Single Bed OR 2 King Beds

View all photos for Terrace One Bedroom Apartment

Terrace One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Terrace One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Two Bedroom Apartment

  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse | Individually decorated, individually furnished, desk, laptop workspace

Standard Two Bedroom Penthouse

  • Lagoon view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Deluxe One Bedroom Apartment

  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Executive One Bedroom Apartment

  • Sleeps 4
  • 1 King Bed

View all photos for Terrace Two Bedroom Dual Key Apartment

Individually decorated, individually furnished, desk, laptop workspace

Terrace Two Bedroom Dual Key Apartment

  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace

Standard One Bedroom Apartment

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Hotel Room

  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Hotel Room

Executive Hotel Room | Individually decorated, individually furnished, desk, laptop workspace

Executive Hotel Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Hotel Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive two bedroom apartment

Individually decorated, individually furnished, desk, laptop workspace

Executive two bedroom apartment

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two bedroom Executive Lagoon Apartment

32-inch TV with satellite channels

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About this property

Pacific Bay Resort

Beach hotel with 3 outdoor pools, near Big Banana Fun Park
Spend the day at the nearby beach, relax by one of Pacific Bay Resort's 3 outdoor swimming pools, or enjoy the on-site golf course and full-service spa.
Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite televisions are provided. Bathrooms include a shower and complimentary toiletries.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Tranquility Day Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Pacific Bay Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Big Banana Fun Park. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine and garden views while dining at Bayside Bar & Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to aromatherapy, manicures and pedicures or massages at Tranquility Day Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a gym
  • Guests have great things to say about the beach and the helpful staff
  • 10 minutes by foot from Big Banana Fun Park and a 3-minute drive from Diggers Beach
Pacific Bay Resort offers its guests a full-service spa, a golf course, 3 outdoor swimming pools, and 2 hot tubs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7589 square feet (705 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Coffs Harbour hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Bayside Bar & Grill – Overlooking the golf course and garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Languages

Afrikaans, English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bayside Bar & Grill

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room babysitting
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference centre (7,589 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.2 per cent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 33 per person
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Pacific Bay Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 448 out of 1003 reviews
Rating 8 - Good. 325 out of 1003 reviews
Rating 6 - Okay. 143 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

George

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Service, facilities and surroundings were excellent. The sofa/pull out bed had a musky, damp smell to it, not good.
Stayed 2 nights in Jan 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for families.

2 bedroom apartment. Spacious. Close to beach. Rooftop BBQ area could have been cleaner, had not been swept. Otherwise excellent for golf lovers, good affordable breakfast in cafe, close to shops.
Stayed 3 nights in Dec 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place always book here if staying in Coffs harbour
Stayed 1 night in Jan 2025

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and great facilities.
Stayed 2 nights in Jan 2025

6/10 Okay

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking was not convenient to our room. Thankfully the weather was good and I am strong and healthy to navigate my own luggage to my room along the winding outdoor pathways. Unfortunately, the pond looks more like a cesspool. Not very attractive. The bed was comfortable, but the bedside lighting was appalling.
Stayed 1 night in Jan 2025

10/10 Excellent

Zrinka

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pacific Bay Resort good facilities
Stayed 1 night in Jan 2025

8/10 Good

Sheron

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
There was a coffee machine in our penthouse. But no coffee pods. Despite asking reception twice for pods, no one brought any. Bathroom cleanliness was terrible. Rooms weren't vacuumed. Half the blinds were ripped off.
Stayed 2 nights in Jan 2025

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place had a nice relaxed feel about it with friendly staff
Stayed 2 nights in Jan 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Meal was fantastic - a little bit of distance between accommodation and reception/dining, not ideal in the wet. Room tidy but dated. All staff we encountered were friendly and professional.
Stayed 1 night in Jan 2025

8/10 Good

mary

Stayed 3 nights in Jan 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

tianyue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort feels a bit old, but easy to go to the big banana and other places
Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Sturt

Disliked: Staff & service
Ok
Stayed 1 night in Dec 2024

10/10 Excellent

Ljiljana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is unique in this place. I love it
Stayed 1 night in Jan 2025

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs refurbishing
Stayed 2 nights in Jan 2025

6/10 Okay

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room however the bed was too hard for my liking. Lifts would be handy as there were a lot of stairs to climb especially once the pool area was locked as our room was on the far side of the pool which added multiple flights of stairs to get there. Parking was awful with nowhere near enough Carpark to accomodate the number of rooms. We were unfortunately placed in a room that could have been converted to a family suite and the people in the other part of the room were very loud and inconsiderate at 5am when leaving their room. While Staff were friendly and welcoming and had no control over this, it has still put us off returning.
Stayed 1 night in Jan 2025

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I like the beautiful grounds around this property but the room and balcony I had was disgusting The floor of the unit was filthy and there was a portion of carpet underlay missing. The balcony was very dirty with a build up of dirt under the rusty airconditioner. This balcony has not been properly cleaned in months if not years. The shower did not drain properly and would have overflowed if I didn't have a quick shower. The room and the resort are in dire need of a makeover. Sadly I paid more for this room than I did for a deluxe suite at the Star Casino in Sydney. Do yourself a favour, Don't stay at this place. You'll regret it
Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds were in great condition, the pool was refreshing, the room was clean and well appointed. The only disappointment was the very limited opening hours at the cafe, bar and outdoor dining. The only other option was a sandwiches at the kiddies pool which was quite a walk from the accommodation. Nice golf course.
Stayed 3 nights in Dec 2024

10/10 Excellent

Talisah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and wish it was longer
Stayed 3 nights in Dec 2024

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff were friendly
Stayed 1 night in Dec 2024

6/10 Okay

Naomi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing! Facilities wonderful, plenty to do and the gardens were perfection. The room was spacious and in a good location. Would definitely stay here again.
Stayed 4 nights in Dec 2024