Hotel Chais Monnet & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Chais Monnet & Spa

2 restaurants, lunch served
Exterior
Exterior
Junior Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Family Suite | Living area | TV

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Room service
    Room service
  • Pool
    Pool

Explore the area

Map
50 avenue Paul Martell, Cognac, 16100
  • Remy Martin
    3 min walk
  • Martell
    6 min walk
  • Cognac Meukow
    7 min walk
  • Cognac (CNG-Chateaubernard)
    10 min drive

Room options

Junior Suite, Terrace

  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Deluxe Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Presidential Room

  • 170 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, Terrace

  • 68 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Junior Suite

  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed

Premier Room

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Suite

  • 68 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Deluxe Room, Terrace

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Family Suite

  • 59 sq m
  • Sleeps 2
  • 1 Double Bed

Premier Room, Terrace

  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

About this property

Hotel Chais Monnet & Spa

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Hotel Chais Monnet & Spa offers 92 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.
During your stay at Hotel Chais Monnet & Spa, you're just a quick walk from Remy Martin. Features include free WiFi in public areas and free valet parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with massages, body treatments or facials at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Remy Martin and 6 minutes on foot from Martell
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Chais Monnet & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A seasonal outdoor pool, a fitness centre, and a sauna are also featured at the luxury Hotel Chais Monnet & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 5-star Cognac hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
La Distillerie – This bistro serves brunch, lunch and dinner.
Les Foudres 1* – This fine-dining restaurant only serves dinner. 1-star Michelin rating. Open selected days.
Jazz Bar 1838 – On-site cocktail bar. Open daily.
The Rooftop – On-site rooftop bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Jazz Bar 1838
  • La Distillerie
  • Les Foudres 1*
  • The Rooftop

Family friendly

  • Changing table
  • Children's club (surcharge)
  • In-room babysitting
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4,306 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vineyard

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 121-cm TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 15 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 18 for children
  • Airport shuttle fee: EUR 340 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Hotel Chais Monnet & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in August.
  • Pool access available from 7:30 AM to 8:30 PM
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Chais Monnet Cognac
Chais Monnet Cognac
Chais Monnet
Hotel Chais Monnet
Hotel Chais Monnet & Spa Hotel
Hotel Chais Monnet & Spa Cognac
Hotel Chais Monnet & Spa Hotel Cognac

Hotel Chais Monnet & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 112 out of 135 reviews" "
Rating 8 - Good. 18 out of 135 reviews" "
Rating 6 - Okay. 3 out of 135 reviews" "
Rating 4 - Poor. 0 out of 135 reviews" "
Rating 2 - Terrible. 2 out of 135 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Gorgeous hotel but watch out for the extra costs
Lovely hotel but lack of communication - we weren’t told that breakfast wasn’t included in our hotel rate so got landed with a hefty bill on check out. We also couldn’t get into any of the hotel restaurants during our stay so was only offered ‘room service’ that ended at 10pm, so had to find external options - very disappointing as a paying guest of the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lee, Oxford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!!! Room was spacious, clean, quiet aircon. Alittle bit of luxury in Cognac.
Stayed 1 night in Jul 2024

10/10 Excellent

Donald

Stayed 3 nights in Jul 2024

2/10 Terrible

Ross

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

MIKE, North Miami Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular architecture, great rooms
Stayed 1 night in Jun 2024

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Fabien

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan Till

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction and road closures made it difficult to reach the property.
Stayed 1 night in Jun 2024

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was extraordinary. The best part was the staff at the front desk. Very welcoming, friendly, and extraordinarily helpful.
Stayed 1 night in May 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely retreat in the heart of Cognac
We had a lovely stay. The staff was very welcoming and the service in the hotel is truly the best. We would definitely stay here again.
Stayed 5 nights in Jan 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very new hotel which has been converted from a cognac distillery by an ingenious architect who has retained the character with modern facilities. Extremely good parking arrangements
Stayed 1 night in Sep 2023

10/10 Excellent

Dorothee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Vinay

Stayed 1 night in Sep 2023

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

AISLING

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful but with some issues.
The hotel is very beautiful but we experienced a few issues with the service in the Distillery dining room. We mentioned these issues to reception on checkout and they seemed to take them seriously. The breakfast buffet was also confusing as they have 2 options (€18 and €35) but both are in the same area - which must be impossible to manage (in fact we were charged for the full €35 when we had actually stuck to the €18 option). This is frustrating as a 5 star hotel of this calibre should be able to manage things like this seamlessly. I was also disappointed to see miniature toiletries in the bathroom - as we all move to a more sustainable economy I would prefer to see full size shower gels etc mounted in the shower instead of tiny disposable ones.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service
Stayed 1 night in Aug 2023

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic, unique property. The ambience was very relaxed and friendly. The rooms were huge and beautifully appointed. The use of an old cognac distillery, blended with the modern refurbishment, made for a truly unique hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Nancy, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing experience upon arrival. Suites were beautiful and spacious.
Stayed 1 night in May 2023

10/10 Excellent

David

Stayed 1 night in May 2023

10/10 Excellent

Keleena

Stayed 1 night in May 2023

10/10 Excellent

Nadine

Stayed 1 night in May 2023