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Hôtel Quai des Pontis

3.0 star property

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Photo gallery for Hôtel Quai des Pontis

Comfort Cabin | View from property
Comfort Cabin | Premium bedding, soundproofing, iron/ironing board, free WiFi
Interior entrance
Mobile Home (Caravan Baroque) | Premium bedding, soundproofing, iron/ironing board, free WiFi
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Housekeeping
  • Pet-friendly
  • Breakfast available

Explore the area

Map
16 rue des Pontis, Cognac, Charente, 16100
  • Château de Cognac
    ‪3 min walk‬
  • Hennessy Cognac Company
    ‪7 min walk‬
  • Remy Martin
    ‪19 min walk‬

Room options

View all photos for Suite, Terrace, Garden View

Suite, Terrace, Garden View | Premium bedding, soundproofing, iron/ironing board, free WiFi

Suite, Terrace, Garden View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Quadruple Room Garden View)

Premium bedding, soundproofing, iron/ironing board, free WiFi

Room (Quadruple Room Garden View)

  • 22 sq m
  • Park view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Quadruple Suite Garden View

Quadruple Suite Garden View | Premium bedding, soundproofing, iron/ironing board, free WiFi

Quadruple Suite Garden View

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Garden View

Twin Room, Garden View | Premium bedding, soundproofing, iron/ironing board, free WiFi

Twin Room, Garden View

  • 20 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Garden View

Double Room, Garden View | Premium bedding, soundproofing, iron/ironing board, free WiFi

Double Room, Garden View

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room With Private Terrace

Premium bedding, soundproofing, iron/ironing board, free WiFi

Double Room With Private Terrace

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room River View

View from room

Room River View

  • 23 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Mobile Home (Caravan Champetre)

Mobile Home (Caravan Champetre) | Premium bedding, soundproofing, iron/ironing board, free WiFi

Mobile Home (Caravan Champetre)

  • 20 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed

View all photos for Cabin (for 4)

Premium bedding, soundproofing, iron/ironing board, free WiFi

Cabin (for 4)

  • 21 sq m
  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Cabin

Comfort Cabin | Premium bedding, soundproofing, iron/ironing board, free WiFi

Comfort Cabin

  • 19 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, River View

Family Room, River View | Premium bedding, soundproofing, iron/ironing board, free WiFi

Family Room, River View

  • 25 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Mobile Home (Caravan Chic)

Mobile Home (Caravan Chic) | Premium bedding, soundproofing, iron/ironing board, free WiFi

Mobile Home (Caravan Chic)

  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment (Quadruple Lodge Garden View)

Premium bedding, soundproofing, iron/ironing board, free WiFi

Apartment (Quadruple Lodge Garden View)

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Mobile Home (Caravan Baroque)

Mobile Home (Caravan Baroque) | Premium bedding, soundproofing, iron/ironing board, free WiFi

Mobile Home (Caravan Baroque)

  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, soundproofing, iron/ironing board, free WiFi

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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4.3 out of 5, Excellent, (155)
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About this property

Hôtel Quai des Pontis

Family-friendly hotel with seasonal outdoor pool and bar/lounge
A bar/lounge, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, free newspapers and tour/ticket assistance.
Hôtel Quai des Pontis offers 35 accommodations with espresso makers and complimentary bottles of water. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hôtel Quai des Pontis. During your stay, you're just a quick walk from Château de Cognac. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Just a 3-minute walk from Château de Cognac and 6 minutes on foot from Cognac Public Garden
  • Pets welcome for a fee (restrictions apply)
As a guest of Hôtel Quai des Pontis, you'll find a seasonal outdoor pool, a terrace, and gift shops/newsstands. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The family-friendly Hôtel Quai des Pontis also features tour/ticket assistance, a garden, and coffee/tea in common area. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Cognac hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:30 AM to 10:30 AM.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:30 AM to 10:30 AM on weekends; EUR 12.50 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Foosball table
  • Piano
  • Playground
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • On a river
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower (90 centimetre high)
  • Hand-held showerhead
  • No lift
  • Roll-in shower (150 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (87 centimetre high)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets: EUR 15 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.50 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Quai des Pontis
Hôtel Quai Pontis Cognac
Quai des Pontis Caravan Park Cognac
Quai des Pontis Cognac
Quai Pontis Caravan Park Hotel Cognac
Quai Pontis Caravan Park Hotel
Quai Pontis Caravan Park Cognac
Quai Pontis Caravan Park
Hôtel Quai Pontis
Hôtel Quai des Pontis Hotel
Hôtel Quai des Pontis Cognac
Hôtel Quai des Pontis Hotel Cognac

Hôtel Quai des Pontis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 166 out of 268 reviews
Rating 8 - Good. 89 out of 268 reviews
Rating 6 - Okay. 12 out of 268 reviews
Rating 4 - Poor. 0 out of 268 reviews
Rating 2 - Terrible. 1 out of 268 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gaelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incontournable
Excellent atypique mais aussi chaleureux et professionnel ,vous pouvez passer une nuit ou plusieurs jours pour vous détendre
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En route to the south
What a find. Absolutely charming hotel and very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful and tranquil stay
Such a lovely place to stay! The location is right by the river, and it's such a tranquil place there, but it's also close enough to the bars if you want to stay out a bit later and enjoy the chill nightlife. The service here was great, and the room was clean, comfortable, and beautifully decorated. Definitely a great place to stay while enjoying the town of Cognac!
Stayed 2 nights in Jul 2024

8/10 Good

BRADLEY

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop for cyclists
arrived by bycycle the staff couldn't have been better - nice secure parking and lovely room with balcony- close to plenty of nice bars and restaurants but also had a very nice drink served at the hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick, easy check in with friendly, professional staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Davendra

Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
This is a great hotel with a wonderful multi-lingual staff who were invariably cheerful and friendly. The hotel is in a great location for walking everywhere in Cognac including several cognac producers. Highly recommend the tour of Hennessy.
From the bridge looking upriver
Stayed 1 night in Sep 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Lester

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were welcoming, lovely hotel grounds and nice ambience. Free parking behind secure gates was a bonus and plenty of bays. Breakfast choices was a let down for the cost. Room opened onto small wooden terrace to garden area so nice to have choice to sit outside with some privacy. Room itself okay in size but quiet dated colour scheme and decor. Would of liked extra pillows and top bedsheet as the aircon worked but stopped with an error code so was bit warm with quilt. Liked that it did have a small fridge and coffee machine in the room.
Stayed 1 night in Aug 2023

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Scott

Stayed 1 night in Jul 2023

8/10 Good

Gideon

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Perfect location
Really surprisingly great hotel with such a cool vibe and location, friendly service, easy parking and check-in. Our room unfortunately smelled somewhat stuffy (old smoke) which we felt the next morning. Apart from this, the hotel was a great find.
Stayed 1 night in Jul 2023

10/10 Excellent

Vrabcho

Stayed 1 night in Mar 2023

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, in every way.
Just an amazing little hotel. Perfect location, lodges were excellent, great condition, well equiped and clean, staff really friendly and attentive. Genuinely can't wait to visit again, really good for Cognac too, a 5 min walk if that. Would like to try the other cabins next time.
Stayed 1 night in Jul 2022

8/10 Good

Anjana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a view
Gorgeous hotel and room. Service was impeccable too. The location of the hotel is amazing and walkable to the center. However the only issue I had was with the bathroom drains, they weren't cleaned before our arrival and that made the bathroom into a swimming pool after a shower
Stayed 1 night in Jun 2022

10/10 Excellent

GREG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Cognac
The hotel is within east walking distance from the town center but set in a quiet spot on the riverbank. Excellent desk staff. Room was very quiet. Very happy with my stay.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Beautiful property. We had a very nice stay in this comfortable hotel. Super friendly reception and very nice rooms. Easily walkable to town
Stayed 1 night in Oct 2021

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to everything
The hotel is very well located and has free parking on site. It was basic but sufficient accommodation for 1 night, 2 days trip to Cognac
Stayed 1 night in Jul 2021

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility in the Heart of Cognac
Amazing location in the heart of Cognac and on the banks of the river. Friendly service and absolutely spectacular, groomed grounds to stroll through. Our suite was spacious, beautifully appointed and quiet. Highly recommend this hotel for its beauty, central location and tranquillity.
Stayed 1 night in Jul 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Ideal location for visiting Cognac
Stayed 1 night in May 2021

10/10 Excellent

JEAN PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. Good service
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really loved our stay here. The room was perfect and having the terrace is a nice touch, especially in summer I'm sure. The staff were very pleasant and helpful. The property is right in the heart of it all, within walking distance to everything while having someone 5 start restuarants and cocktail bars at its doorstep. This will definitely be my go-to place to stay while in Cognac in the future.
Stayed 4 nights in Oct 2020