Concierge Plaza Colima

4.5 star property

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Photo gallery for Concierge Plaza Colima

Lobby
Interior
Interior detail
Outdoor pool, pool umbrellas, pool loungers
Flat-screen TV, fireplace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Hot tub
  • Pool
  • Parking available
  • Gym

Explore the area

Map
Portal Medellin No. 12, 2 ELEVADOR, Colima, COL, 28000
  • Colima Cathedral
    ‪1 min walk‬
  • Liberty Square
    ‪1 min walk‬
  • Government Palace
    ‪1 min walk‬
  • Colima, Colima (CLQ-Licenciado Miguel de la Madrid)
    ‪28 min drive‬

Similar properties

Exterior

Fiesta Inn Colima

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (931)
The price is €106
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Fiesta Inn Colima

About this property

Concierge Plaza Colima

Timezone: America/Mexico_City A stay at Best Western Plus Hotel Ceballos places you in the heart of Colima, steps from Colima Cathedral and Liberty Square. This family-friendly hotel is 0.3 mi (0.5 km) from Colima Regional History Museum and 0.5 mi (0.8 km) from Government Palace. Treat yourself to a stay in one of the 54 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls. Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8 AM to noon for a fee. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is complimentary (available 24 hours).
During your stay at Concierge Plaza Colima, you're just a quick walk from Colima Cathedral. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Steps from Colima Cathedral and Liberty Square
  • Free airport shuttle service
Concierge Plaza Colima offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the luxury Concierge Plaza Colima. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle is free (available 24 hours).

Smoking is allowed in designated areas at this 4.5-star Colima hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to noon.
Concierge Plaza Colima has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • 24-hour airport shuttle
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: MXN 145 for adults and MXN 116 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Griddle
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Concierge Plaza Colima

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 145 for adults and from MXN 116 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Concierge Plaza Colima offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Pool access is available 24 hours a day.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN Ceballos
BEST WESTERN Ceballos Colima
Best Western Plus Hotel Ceballos Colima
BEST WESTERN Hotel Ceballos Colima
Best Western Colima
Colima Best Western
Best Western Plus Ceballos Colima
Best Western Plus Ceballos
Concierge Plaza Colima Hotel
Concierge Plaza Colima Colima
Best Western Plus Hotel Ceballos
Concierge Plaza Colima Hotel Colima

Concierge Plaza Colima Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 182 out of 323 reviews
Rating 8 - Good. 98 out of 323 reviews
Rating 6 - Okay. 27 out of 323 reviews
Rating 4 - Poor. 11 out of 323 reviews
Rating 2 - Terrible. 5 out of 323 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Frank

Stayed 1 night in Sep 2020

10/10 Excellent

Graciela

Stayed 1 night in Aug 2020

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay in Colima
Very clean and loved the location. The only thing was that the TV was not working but the TV was not important for us.
Stayed 1 night in Aug 2020

8/10 Good

Marco, St. Charles Illinois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff friendly, room was very ckean and staff was very friendly .
Stayed 9 nights in Jul 2020

10/10 Excellent

Michael, Manzanillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like being right on the plaza. There was festivity’s going on both nights of our stay.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Not good relation between price quality, is one of the most expensive in the city, and the locations is perfect, but the rooms are very small, and the noice is terrible, it was imposible to sleep until 1 am. They don’t include breakfast, the WiFi doesn’t have good quality, they do offer free parking. I think they should invest in double glass windows for canceling the noice. And reduce their prices, the rooms are not good for the price.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and friendly staff. I just wished there was a peek hole to see who is mocking at the door.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location on the town´s main square, clean, very pleasant!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location,right on main square.The breakfast buffet was tasty and reasonable.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Todo estuvo estupendo las avtaciones limpias muybuna precentacion nostrataron muy bien
Stayed 2 nights in Dec 2019

6/10 Okay

Bryon

Liked: Cleanliness, staff & service
Great location, Great staff...administration poor
We did not get the room we booked and after the booking they sent a note and tried to up the rates The room was suppose to be street/balcony with a king They told me all these particular room were smoking??The restaurant food was eatable
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The church bells at 5am were loud but I still had a wonderul time
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was smooth and reception deck staff were excellent.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Macario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I give it 4 stars
The hotel is in great condition being that the building is over 100 years old. Great architecture and location but the beds are a little too hard
Stayed 1 night in Nov 2019

10/10 Excellent

Burgess

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seriously nice staff at this place. Most all speak English, even when I tried my spanish. Bathroom really small, would have to step out to change your mind. No problem really. Bed kind of hard, but didn't stop a good nights sleep. Automatic alarm clock every morning at 0715 with the church bells. Good restaurants. Alan at the Patio is a very very nice and capable chap. Will go back in a heart beat.
Stayed 2 nights in Oct 2019

2/10 Terrible

Antonio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude
The entire personnel was extremely rude, the rate does not match the quality definitely not recommended. Stay away from it
Stayed 1 night in Aug 2019

10/10 Excellent

Nikitta, LA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel make me feel like I’m in an all ascienda but Is in the middle of everything.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Old broken furniture very small room and smelly odor
Stayed 1 night in Sep 2019

10/10 Excellent

Elias, Phoenix AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Colima
Great place to stay, great staff, awesome service
Stayed 3 nights in Aug 2019