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Junior Suite, 1 Bedroom, Kitchenette (with Spa access)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double Room (with Spa access)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Kitchenette (with Spa access)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Suite, 1 Bedroom, Kitchenette (with Spa access)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Resort Collina d'Oro, you'll be close to Hermann Hesse Museum. Features include free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.

  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to facials, body treatments or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Hermann Hesse Museum and 8 minutes from Lake Lugano
  • Pet-friendly amenities are available, including food and water bowls

Resort Collina d'Oro ratings based on 20 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Resort Collina d'Oro

Everyone (14) Couples (5) Family (2)
5 out of 5
Top! 1A

Posted by on 17 Sep 2023

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5 out of 5
Was schade war Gäste die nicht Auto fahren können und in der Stadt selber, also Lugano was Essen möchten nicht gross die Moglikeit haben. Ausser mit dem Bus, der leider nur einmal in der Stunde fährt. Das Essen im Hotel war gut, Aber für meine Verhältnisse zu viel wie auch die Weinkarte zu teuer.

Posted by on 12 Jun 2023

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4 out of 5
Schöne Lage des Hotels. Das Zimmer war jedoch gegen die Rückseite gerichtet und somit konnten wir die Aussicht vom Zimmer aus nicht so geniessen wie es auf den Bildern bei Ebookers dargestellt ist. Vorteile: Extrem freundliche Mitarbeiter am Empfang schöne Lage des Hotels sehr ruhig! hochwertiges Zimmer - die Möblierung sollte jedoch einmal ersetzt werden. tolles Badezimmer mit Regendusche toller Pool, welcher jedoch unbeheizt ist. Nachteile: - Wasser in Dusche - toller Pool, welcher jedoch unbeheizt ist. - keine Aussicht bei unserem Zimmer - eher kleines Zimmer.

Posted by on 19 Sep 2022

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3 out of 5
Das Restaurant war während meines Besuches geschlossen. Ausser dem Frühstück hat man keinerlei Speisen oder Getränke bekommen. Da keine anderen Restaurants in der Nähe liegen, musste ich mir eine Pizza per Lieferservice bringen lassen. Sehr unbefriedigend. Das Frühstück ist für ein 5 Sterne Hotel recht bescheiden und der Service beim Frühstück sehr schlecht. Ich wurde kein einziges mal gefragt ob ich einen Kaffee oder Eierspeisen haben möchte. Hierfür musste ich selbst in die Küche gehen und dort bestellen. Positiv ist die schöne Lage des Hotels, das klassische Gebäude & die gepflegte Parkanlage. Die Zimmer waren ebenfalls gross und ordentlich eingerichtet (auch wenn nicht so modern). Der Aussenpool mit Aussicht ist sehr beeindruckend. Für ein 5 Sterne Hotel mit entsprechend hohen Preisen ist Mangel an Speisen und Getränken (ausser Frühstück) sowie der fehlende Service jedoch nicht akzeptabel.

Posted by on 13 Oct 2021

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Comment from Hotel Management

25 Oct 2021 by The Management

Dear Guest, thank you for having taken the time to share your impressions with us. We are really sorry your stay at the Resort Collina d'Oro dind't fulfill your expectations and we took into serious consideration all your remarks, which are extremely important and useful for us in order to improve our service. We thank you again and send you our best regards,

5 out of 5
Wunderschöne Anlage, sehr gepflegt. Hotel war ausgebucht, trotzdem immer genügend Platz am Pool mit behaglichem Lärmpegel. Service- und Reinigungspersonal sehr freundlich und aufmerksam.

Posted by on 20 Aug 2021

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Comment from Hotel Management

8 Sep 2021 by The Management

Dear Guest, we would like to thank you for your kind comments and positive review. It was a pleasure to have you as our guest and we are really glad you enjoyed your stay at the Resort Collina d'Oro. We hope we will have the pleasure to welcome you back in the future and send you our best regards,

4 out of 5

Posted by on 3 Jul 2021

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Comment from Hotel Management

26 Jul 2021 by The Management

Dear Guest, thank you for your kind and positive feedback. We are glad you enjoyed your stay at the Resort Collina d'Oro and we look forward to welcoming you back soon. With our best regards,

3 out of 5
Soweit ok

Posted by on 7 Jun 2021

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Comment from Hotel Management

8 Jun 2021 by The Management

Dear Guest, we would like to thank you for your kind feedback. We are sorry if some aspects of your stay didn't meet your expectations and we hope we will have the chance to welcome you back in the future. With our best regards,

5 out of 5
Sehr freundliches Personal, das Essen was 5/5 Sterne und das Zimmer, Hotel und Anlage waren Traumhaft.

Posted by on 4 Jun 2021

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Comment from Hotel Management

8 Jun 2021 by The Management

Dear Guest, thank you very much for your kind comments and compliments to our hotel and staff. We are really glad you enjoyed you stay and appreciated our Restaurant as well. It was a pleasure to have you as our guest and we would be delighted to welcome you back in the future. With our best regards,

2 out of 5
Aussicht und Lage top. Spa viel zu klein

Posted by on 6 Apr 2021

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4 out of 5

Posted by on 28 Aug 2020

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Comment from Hotel Management

31 Aug 2020 by The Management

Dear Guest, we would like to thank you for your positive review, glad you enjoyed your stay with us. We hope we will have the pleasure to welcome you back to the Resort Collina d'Oro and send you our best regards,

Property Features

Resort Collina d'Oro offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 958 square feet (89 square metres) and includes conference space. A seasonal outdoor pool, a fitness centre, and a sauna are also featured at the luxury Resort Collina d'Oro. Valet parking is free. This 5-star Collina d'Oro hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 7 levels
  • Conference rooms
  • 958 sq ft of conference space
  • 89 sq. m of conference space
  • Built in 2012
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: Lugano (QDL-Lugano Rail Station) (7.2 km / 4.5 mi)
  • Parking: Free valet parking; self parking available for a surcharge

Room Amenities

Resort Collina d'Oro offers 46 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets. This Collina d'Oro hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free continental breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Restaurant – This restaurant only serves lunch. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Swimming nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 19 treatment rooms. Services include sports massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 19
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CHF 25.00 per day
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Collina d'Oro Resort
  • Resort Collina d'Oro
  • Resort Collina d'Oro Hotel
  • Resort Collina d'Oro Collina d'Oro
  • Resort Collina d'Oro Hotel Collina d'Oro

You should know

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.