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Living Water Resort and Spa

3.5 star property

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Photo gallery for Living Water Resort and Spa

Couples treatment room(s), body treatments, hydrotherapy, body wraps
Front of property
Desk, iron/ironing board, free WiFi, bed sheets
View from property
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service

Explore the area

Map
9 Harbour Street East, Collingwood, ON, L9Y 5C5
  • Cranberry Resort Golf Course
    ‪11 min walk‬
  • Blue Mountain Golf and Country Club
    ‪4 min drive‬
  • Blue Mountain Ski Resort
    ‪8 min drive‬

Room options

View all photos for 2 Bedroom Suite, 1 King bed and 2 Queen Beds with Sofabed, Waterside

Desk, iron/ironing board, free WiFi, bed sheets

2 Bedroom Suite, 1 King bed and 2 Queen Beds with Sofabed, Waterside

  • Water view
  • 108 sq m
  • Sleeps 8
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Suite, Waterside

Desk, iron/ironing board, free WiFi, bed sheets

1 Bedroom Suite, Waterside

  • Lake view
  • 77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Suite, 2 King Beds

Desk, iron/ironing board, free WiFi, bed sheets

2 Bedroom Suite, 2 King Beds

  • City view
  • 108 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for 2 Bedroom Suite, 1 King bed and 2 Queen Beds with Sofabed

Desk, iron/ironing board, free WiFi, bed sheets

2 Bedroom Suite, 1 King bed and 2 Queen Beds with Sofabed

  • City view
  • 108 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite, 1 King Bed with Sofabed

Desk, iron/ironing board, free WiFi, bed sheets

1 Bedroom Suite, 1 King Bed with Sofabed

  • City view
  • 77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Beds, Full Water View

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Beds, Full Water View

  • Lake view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Living Water Resort and Spa

Bayside resort with 2 hot tubs and marina
A marina, a full-service spa and an indoor pool are available at this resort. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge. Housekeeping is available on request.
Living Water Resort and Spa offers 274 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Living Water Resort and Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Lake Huron. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Indulge with body treatments, facials or body wraps at the spa
  • Amenities include 3 meeting rooms, a conference centre and a car charging station
  • On-site recreation includes a gym, a sauna and 2 hot tubs -
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Lake Huron and Georgian Bay
Living Water Resort and Spa offers its guests a full-service spa, a marina, and 2 hot tubs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this resort measures 3753 square feet (349 square metres) and includes a conference centre. An indoor pool, a seasonal outdoor pool, and a fitness centre are also featured at the family-friendly Living Water Resort and Spa. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Collingwood resort.

Living Water Resort and Spa has a restaurant on site.
Lakeside Seafood & Grill – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lakeside Seafood & Grill

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • Art gallery
  • Bicycle rentals
  • Boat tours
  • Cross-country skiing
  • Fitness classes
  • Full-service spa
  • Golf lessons
  • Gym
  • Indoor pool
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Paddleboard
  • Personal motorised watercraft
  • Playground
  • Rowing/canoeing
  • Sauna
  • Seasonal outdoor pool
  • Snowshoeing
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • In-room microwave
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (3,753 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • Marina
  • On the bay
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: The waterslide is open from 6 PM to 9 PM on Friday, and from 4 PM to 9 PM Saturday-Sunday (schedule subject to change without notice).

Renovations and closures

The following facilities or services will be unavailable from April 14 2025 to April 24 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per stay
  • Resort fee: CAD 11.58 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Living Water Collingwood
Living Water Resort
Living Water Resort Collingwood
Living Water Spa Collingwood
Living Water Resort
Living Water Resort and Spa Resort
Living Water Resort and Spa Collingwood
Living Water Resort and Spa Resort Collingwood
Living Water Spa Collingwood
Living Water Resort and Spa Resort
Living Water Resort and Spa Collingwood
Living Water Resort and Spa Resort Collingwood

Living Water Resort and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 597 out of 1197 reviews
Rating 8 - Good. 305 out of 1197 reviews
Rating 6 - Okay. 158 out of 1197 reviews
Rating 4 - Poor. 75 out of 1197 reviews
Rating 2 - Terrible. 62 out of 1197 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

6/10 Okay

Paul

Travelled with partner
Check in was not good. The girl at the desk didn’t take the time to advise us of the amenities, like the gym or pool. Their website doesn’t comment a great deal on the amenities either. I had booked a room several months in advance, I they ended up giving us a room way down at the other end which we had to drive to. We had to take our bags back to the vehicle from the lobby and drive to the other end. The rooms have paper thin walls. So they are super noisy at night. One night we were up until 2am because of the noise in the room beside us. The room was very dated and had a dorm feeling. The spa was as great, however. The staff were friendly and knowledgeable. The restaurant was great as well. I will definitely go back to the spa; but I’ll look for other accommodation.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dawn

Stayed 4 nights in Dec 2024

2/10 Terrible

Asmaa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an extremely disappointing experience at this resort. We were checked in late past the standard 4 PM time, despite booking a two-bedroom suite in advance. The room was poorly prepared with not enough towels, a clogged sink, and a leaking bathroom, which damaged our personal items. There were no plates or utensils in either kitchen, later found uncleaned in the dishwasher, and the washing machine left our clothes blotchy. The most misleading issue was the spa amenities. The booking images prominently featured spa facilities like hot tubs and an aquatic path, but they were not included and closed shortly after check-in, making it impossible for our one-night stay. Staff gave vague responses about the spa and showed no accountability when I addressed my concerns. Management failed to follow up despite multiple promises, and staff were dismissive and unhelpful when I returned in person. This stay fell far below expectations, and I would not recommend this resort due to its misleading advertising, poor service, and lack of professionalism.
Stayed 1 night in Jan 2025

6/10 Okay

Munguntsetseg

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Aleysha

Stayed 2 nights in Jan 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service and Restaurant!
Stayed 1 night in Jan 2025

8/10 Good

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that the sites door between my room and the adjoining room was not sound proof at all! I could hear every word of quiet conversation from the other side. Other than that, it was fantastic! We loved the pool, and the outdoor hot tub was a bonus!
Stayed 2 nights in Jan 2025

10/10 Excellent

Noor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience overall! The suite was clean and new! Everything was in an excellent condition and the swimming pool and the hot tubs were so fun to use! It felt like home!
Stayed 1 night in Jan 2025

2/10 Terrible

Sherif

My family and I booked two non-refundable rooms via Expedia at 2:00 pm for that evening (January 1st 2025). The Expedia review did not have any information that was particularly concerning to us; however, on our drive to there we found several credible Google reviews (recent - 3 days prior- and with photos) indicating that the hotel has an unaddressed bug bed problem. I have booked many hotels and trips through Expedia and it is concerning to me that Expedia would advertise a property with a health and safety concern. We knew that we would not stay there and given that we had just booked the resort less than 5 hours before, we called Expedia to request a refund. Expedia kept us on the line while they spoke to management who indicated that they would not offer a refund. I attended the hotel that evening to speak to management myself. The woman at the front desk indicated that there was no manager on the property (hard to believe on such a busy night) and told me to call the reservation number. When I called at 7:00 pm, I discovered that the office was not open past 5 pm ( not shared by the hotel employee). I left a voicemail and emailed the reservation office that evening and have not received a response. I would have hoped that given the recent bedbug review and the fact that we had only booked 4-5 hours prior (causing no substantial loss to the hotel) the hotel would have refunded the amount OR at the very least had the professionalism to address my communications.

10/10 Excellent

Neeraj

Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at the resort and found it conveniently located to food, shops and the village. Loved the amenities and our room was new, clean and extremely spacious. Have already booked our next visit this summer.
Stayed 1 night in Jan 2025

10/10 Excellent

Nav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious 2 bedroom condo with dining kitchen and living room. We truly enjoyed our stay. Well priced. Restaurants and shopping nearby.
Stayed 3 nights in Dec 2024

8/10 Good

Viktor

Travelled with partner
Liked: Staff & service, amenities
I like room was large enough and included kitchen with all kitchenware and balcony. Bed was comfortable and linen was good quality. Large parking area. Good location. Cleanness to be improved in hotel public areas and in general public areas and room condition looks shabby and wants upgrading. You can hear your neighbours and that’s disturbing.
Stayed 1 night in Jan 2025

8/10 Good

Tricia

Travelled with family
Liked: Cleanliness, staff & service
Rooms are very spacious and kitchen/laundry added convenience The fabric chairs were not very clean The couch/sofa bed not comfortable Overall a convenient place to stay for our trip
Stayed 2 nights in Dec 2024

6/10 Okay

Jj

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Low flexibility
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Unimpressed
The hotel appears to have had some updates but I was not impressed with the service upon my arrival along with the condition of my room. Booked a queen suite and it was to have a kitchenette (it was out of order) - didn't complain but eating out cost me more than I intended. The bed was very uncomfortable. You can hear noises from other rooms including dogs barking and babies crying. Unfortunately will not stay here in the future.
Stayed 2 nights in Dec 2024

6/10 Okay

Sourena, Newmarket

Travelled with family
Although too expensive, the Aquapath experience was good. They don’t serve breakfast. Just brunch after 11:30am!!!!!! None of the massages were RMT even though this place has a lots of Ontarian visitors. Overall, it was not special but good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Dec 2024

6/10 Okay

Mathew

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Mykhailo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, great restaurant, kind staff
Stayed 2 nights in Dec 2024

8/10 Good

Joaquim

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that even thought,in the hotel,was very quiet,we were at walking distance from trails,restaurants and shopping.
Stayed 2 nights in Dec 2024

10/10 Excellent

Prerna

Stayed 2 nights in Dec 2024