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art'otel Cologne powered by Radisson Hotels

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Exterior
Room, 1 Queen Bed (Art - Rhine View) | Hypo-allergenic bedding, minibar, in-room safe, desk
Terrace/patio
Interior
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Parking available
  • Pet-friendly

Explore the area

Map
Holzmarkt 4, Cologne, NW, 50676
  • Chocolate Museum
    ‪4 min walk‬
  • Cologne Cathedral
    ‪19 min walk‬
  • LANXESS Arena
    ‪4 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪16 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Art - XL)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Art - XL)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Corner Art)

Suite, 1 Bedroom (Corner Art) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Corner Art)

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room (Art)

Room (Art) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room (Art)

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Room, 1 Queen Bed (Art - Rhine View)

Room, 1 Queen Bed (Art - Rhine View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Art - Rhine View)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

art'otel Cologne powered by Radisson Hotels

Eco-certified hotel with fitness centre and sauna
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a rooftop terrace, a business centre and conference space.
Art'otel Cologne powered by Radisson Hotels offers 218 accommodations with minibars and laptop-compatible safes. Plasma televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at art'otel Cologne powered by Radisson Hotels. During your stay, you're just a quick walk from Chocolate Museum. Free WiFi in public areas, a gym and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Chocolate Museum and a 2-minute drive from Cologne Cathedral
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Art'otel Cologne powered by Radisson Hotels offers its guests a sauna and a fitness centre. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A rooftop terrace, a library, and multilingual staff are also featured at the eco-certified art'otel Cologne powered by Radisson Hotels. For a fee, parking is available.

This Art Deco Cologne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Art drink – On-site bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Dutch, English, German, Greek, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 23 per person
  • A bar/lounge

Restaurants on site

  • art drink

Things to do

  • Gym
  • Library
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,306 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

art'otel cologne
art'otel cologne Park Plaza
art'otel Park Plaza Hotel
art'otel Park Plaza Hotel cologne
cologne art'otel
Park Plaza cologne
art'otel cologne Park Plaza Hotel
art'otel cologne by Park Plaza

art'otel Cologne powered by Radisson Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 1002 reviews
Rating 8 - Good. 372 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tewodros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay at this hotel during Xmas markets, lovely friendly staff who kindly let us check in early. Fabulous breakfast and premium products in bathroom, very warm cosy room and beds
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Gail

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a great hotel, very convenient for visiting the Christmas markets. We enjoyed their touch of coffee and water available and some gluhwein occasionally. Only complaint was our room description- 1 bedroom suite in every other hotel we’ve stayed in has meant a separate room for sleeping and this is what we expected as we were travelling with 2 older teen boys. In fact, it was just a single room. The only difference being a sleeper couch at the end of the bed for the boys. So, all a bit crowded but we made it work for the few days of our stay. One lift out of order meant long lines for the lifts daily. Luckily we were on the first floor so used the stairs where we could. We didn’t have breakfast included so visited local bakeries to buy breakfast most days. But we did treat ourselves to breakfast one day and the food was fresh, plentiful and varied. Underground car park was useful and convenient. Would stay again.
Stayed 4 nights in Dec 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

4/10 Poor

Alexander

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The only advantage of this hotel is the location. But trust me, you are better off elsewhere. The hotel advertises they have parking. They don’t. They are located in proximity to the busiest parking lot that they advertise as their own. This means your chances of parking even remotely close to the hotel are literally nil. Moreover, they don’t even have a proper space to unload suitcases out of the car. Property is completely mismanaged. Staff is underpaid and spends their time on the phone or smoking. Getting help is next to impossible. Random things go missing from a room. Not valuables, just random stuff. Two tiny elevators for the entire hotel with only one functioning. A person in a wheelchair was waiting for more than 30 minutes to get downstairs. In short don’t let the convenient location and attractive price fool you. Your stay will be ruined.

8/10 Good

Siobhan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location next to the chocolate museum. Walkable into centre of town. Excellent breakfast.
Stayed 1 night in Nov 2024

6/10 Okay

Sonal

Travelled with group
Disliked: Amenities
We arrived at the hotel to find out that there would be no power between 12 pm and 6 pm. As such, the hotel could not take a local tax payment that’s due on site because their credit card machines didn’t work. Our rooms, had been paid for in advance. We later went out and came back late at night and found that our key access to our rooms have been cut off Because we had yet to pay the €18 in local tax. Additionally, the staff at check-in were incredibly unfriendly and rude. The only exception was one man in the evening and Tobias at the bar. The rooms were very very average and cleanliness was not terrible but not at all convincing. Only one left worked during our entire four days stay and it took an eternity to go up and down. I would not recommend the hotel however, the proximity to town was good. They should replace everyone who works here.
Stayed 3 nights in Dec 2024

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cologne
It was a great location for the Christmas markets. It was about a 20 minute walk from the train station with tons of restaurants around. Also, it was directly on the Rhine, so beautiful views.
Stayed 3 nights in Dec 2024

6/10 Okay

Dalal

Liked: Staff & service, property conditions & facilities
Good overall
Stayed 2 nights in Dec 2024

10/10 Excellent

Ina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the christmas markets
Stayed 4 nights in Nov 2024

8/10 Good

Lynda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Lorna

Travelled with partner
Liked: Cleanliness, staff & service
Hotel has beautiful views over the river and is close to the chocolate museum. Very close to the city centre and very easy to walk to cathedral, shops and train station However the hotel itself looked like it could do with some work. Paintwork and carpets looked grubby and 1 lift was out of order our entire stay and the other did not work for part of it. Not ideal when your room is on the 4th floor
Stayed 3 nights in Nov 2024

8/10 Good

Grace

Stayed 2 nights in Nov 2024

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

ARI

Stayed 3 nights in Nov 2024

10/10 Excellent

Arun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well located, close to the Chocolate Museum, Sports Museum, Harbour and Christmas Market. Hop on and hop off tours stop here. Actual hotel is clean and rooms are spacious.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect for the few nights we were there. Close to many things and super clean. Staff were friendly and rooftop terrace has a wonderful view.
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Clean and well maintained
Stayed 3 nights in Oct 2024

10/10 Excellent

Tolulope

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. I love the modern feel to the hotel. Will definitely visit again.
Stayed 2 nights in Oct 2024

8/10 Good

AFSHIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Dom and city centre Hbf and shopping Beside chocolate museum Staff were very friendly Check in very quick
Stayed 4 nights in Oct 2024

10/10 Excellent

Alistair

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my deutcsh isnt very good and they spoke very good english so there was no communication barrier which i greately appreciated. The room was clean and it was overall a fantastic stay, will be staying there again next time im in Köln!
Stayed 2 nights in Oct 2024

10/10 Excellent

Nir, Granger

Stayed 3 nights in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great for wheelchairs
This hotel was amazing. The views were great from our room of the Rhine river and Cologne itself. The staff were incredible and so welcoming. The hotel was clean and looks amazing inside and out. The accessibility for wheelchairs is great. Getting to each floor is easy, in room accessibility was great and accessible shower was brilliant. There is a button on the outside of the door near the main entrance where you can press it and someone will come out and meet you and activate the lift for you. The drinks service was also great but can't comment on food as we didn't eat there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 8 nights in Sep 2024