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Bürgerhofhotel Köln

3.0 star property

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January 2025

Photo gallery for Bürgerhofhotel Köln

Check-in/check-out kiosk
Staircase
Exterior
View from property
Triple Room | Living area | Flat-screen TV

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi

Explore the area

Map
Bürgerstraße 16-18, Cologne, NW, 50667
  • City Hall
    1 min walk
  • Old Market
    1 min walk
  • Museum Ludwig
    3 min walk
  • Cologne (CGN-Cologne - Bonn)
    22 min drive

Room options

View all photos for Single Room

Single Room | Children’s theme room

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | Desk, soundproofing, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Double or Twin Room

Double or Twin Room | Desk, soundproofing, free WiFi, bed sheets

Double or Twin Room

  • Sleeps 2
  • 2 Single Beds

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Room

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Breakfast available
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The price is €103
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

Bürgerhofhotel Köln

Hotel in Cologne, a short walk to Cologne Cathedral
A TV in a common area, free WiFi in public areas and multilingual staff are available at this smoke-free hotel. Housekeeping is not available.
Bürgerhofhotel Köln offers 11 accommodations with a hairdryer. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Cologne hotel provides complimentary wireless Internet access.

During your stay at Bürgerhofhotel Köln, you're just a quick walk from Cologne Cathedral. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff and TV in a common area
  • Within a 10-minute walk of Cologne Cathedral and Musical Dome
Bürgerhofhotel Köln offers its guests multilingual staff and a television in common area. WiFi is free in public spaces.

This 3-star Cologne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 10 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Multilingual staff
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6 AM - 6 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 6 AM - 6 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Bürgerhofhotel Köln
Bürgerhofhotel Köln Cologne
Bürgerhofhotel Köln Hotel
Bürgerhofhotel Köln Hotel Cologne
Bürgerhofhotel Köln Hotel
Bürgerhofhotel Köln Cologne
Bürgerhofhotel Köln Hotel Cologne

Bürgerhofhotel Köln Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 141 reviews" "
Rating 8 - Good. 58 out of 141 reviews" "
Rating 6 - Okay. 44 out of 141 reviews" "
Rating 4 - Poor. 13 out of 141 reviews" "
Rating 2 - Terrible. 7 out of 141 reviews" "

8.0/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very close to the Cathedral and train station within one block. In the middle of all of the restaurants and historic area. No staff really on site, a desk clerk for a few hours but nothing needed, the instructions are clear and they contacted me before our arrival. Our room was quite large with an upstairs loft!
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good hotel
Not clean, uncomfortable and loud. Also, be aware the front office is only open 2-6pm, so you can't check in any other time or leave your luggage. Pay a little bit more to stay elsewhere!
Stayed 1 night in Mar 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience
An hotel well located and ease of navigation. The shopping malls and restaurants are just by the corner. Tourist sites and museum within 5 minutes walk
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, modern, clean and practical for a short stay. Note there's not lift if you have a large case. Polite and efficient staff. May be noisy over summer nights as the building gets warm.
Stayed 2 nights in Jul 2019

8/10 Good

Robert

Liked: Staff & service
Decent Hotel
Decent hotel, excellent location for cathedral and Old Town.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, basic breakfast with tea, coffee juice, friendly staff, clean rooms great shower
Stayed 2 nights in Feb 2019

10/10 Excellent

Samuel

Fantastic place to stay, very convenient and cordial staff.
Stayed 1 night in Nov 2018

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate for one night stay
Room was very small and had an unpleasant smell. Could have done with the windows being left open for a while. I wasn't able to get the TV to work - there were two remotes and maybe a set top box or something but no instructions. It didn't bother me unduly Good location in the heart of the old town with plenty of bars and restaurants very close by. It's a nicely furnished room in a very simple style but there's no getting away from it being such a small room even for a single. There's no fridge or microwave and no kettle or tea coffee making facilities. There's a clean drinking glass in the room but nothing to drink. A bottle of water by the glass would have been welcome. Half a dozen or so power sockets (none with usb) for charging devices and the WiFi seemed pretty good as well
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, perfect location, very nice accommodations. Only downside was minimal airflow, so the room was pretty warm. Although, this seems pretty common throughout most hotels we stayed at in Germany. Overall, great experience!
Stayed 3 nights in May 2018

4/10 Poor

Mike, London

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Clean, modern, but no facilities and VERY noisy
Stayed here for 2 nights during a work trip. The hotel has clearly just been renovated and looks well. It's clean and modern. However, the granite floors and lack of any soft furnishings in the corridors, along with thin doors and walls means that every noise made by guests resonates through the hotel and can be heard in your room. Friends talking in the corridor really do sound like they're in your room and doors closing sound like a medium size firework going off! The noise died down around 1am and started again at 6am as people left early. If you're a light sleeper, the noise is torture.... I will not stay here again because it's impossible to sleep. The hotel lacks facilities for guests. I arrived after 6pm, so had to let myself in the side door (not an issue), but the only thing I could then get to drink was tap water from the bathroom. I went for breakfast at 8am (starts at 7:30) to find the room locked. I left at 9am and it was still locked, so If I wanted more than a glass of water between 6pm and 9am, I had to forage through the city. That's not acceptable for the price I paid for the room. Breakfast was available on day 2 (no explanation about day 1) - it's basic, but OK. Staff: I can't rate them, because I only saw 1 person behind reception for a few seconds when I went for breakfast - no idea what she looked like. I left my key on the empty reception when I checked out. Summary: stay somewhere else if you want to sleep, or have a coffee in your room.
Stayed 5 nights in Nov 2017

6/10 Okay

Peter , Bedfordshire, UK

Liked: Cleanliness
Disliked: Property conditions & facilities
Ideally placed
Bürgerhofhotel is very conveniently placed, within ten minutes walking distance from the station and most of the major museums that are clustered around the Dom. There are plenty of eating places in the nearby squares. The hotel was quiet in terms of traffic noise, because the street was closed during our stay (in September 2017) while the building of a new museum takes place near the old Rathaus. Consequently there was some building noise during the day. The room was very clean and those at the top, in the front of the hotel had a partial view of the Dom and the old Rathaus. Be aware that there is no lift/elevator, so the winding stairs are the only option, and there might not be any staff to assist with luggage. The reception/dining area has hotel staff available only at certain times of the day. Morning, for breakfast and check-out, then afternoon during the check-in times 14:00 - 18:00. Otherwise staff can be contacted by phone or email. Guests are given a key to enter the hotel at other times. Be aware that if you arrive late morning with luggage, you won't be able to access the hotel until 14:00. Breakfast was continental style and fairly basic - bread rolls only, and no hot food.
Stayed 7 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very good budget hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfortable, clean, no frills
Easy check in. Cute, but no frills room. Everything I needed and nothing I didn't. Comfortable bed and bedding. Good wi-fi. TV. The shower didn't work perfectly - water shoots from the button to switch between the above shower head and the handheld shower. But it worked well enough. Breakfast had plenty of choices. Everything was just right for a single person, single night stay.

8/10 Good

dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was ok. very clean. . breackfast need litle to impove. reseption have to be more profesional. location its great. over poll its good value of many

6/10 Okay

Peter

Liked: Cleanliness
Convenient & clean hotel
Typical German business hotel - strictly bed & breakfast without frills. In a good location close to the railway station and the bars and restaurants in Altstadt. Reception closes at 18:00 after which access is by code which they send you by email at 16:00. I arrived at 19:30 - you need to carry a smart phone to collect the instructions. There is no lift. My room was on third floor so I was glad to have only a small overnight bag to carry up three fights of stairs. Overall it was comfortable and served my purpose.

6/10 Okay

Todd, Martinez, CA USA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great excursion base, but not a place to hang out
Hotel is an eclectic conundrum. Location is excellent, service not so much. The room is very small and spartan, but it is clean, the bed is comfy, and most all of the furnishings seem new. They do not provide bar soap though. Checking in is only from 2-6PM if you arrive late, as I did, then you must call the emergency number and/or ring the bell to enter. There is no elevator so be ready to carry your bags upstairs. The breakfast was much better than I expected with lots of traditional choices. The location of the hotel is walking distance to the Hohe market area, pubs, restaurants, the Cathedral, Ludwig, Roman, and other museums, and to the Rhine river.

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Not for Business stays. Dont expect much
This Hotel confused me. On arriving from a long international flight of 26 hours I made a simple request for an Iron to press my clothes for the conference I was attending. The request was met with a very stern “NO we don’t have”. Thinking my request may not have been understood I asked again. To be met with the same “No we don’t have”. I asked if they knew of a shop close by where I could purchase an Iron……to my disbelief the stern answer was “NO” yet again. I often wonder why people with absolutely zero people skills work in a position that brings them into contact with fellow humans. After arriving in my Hotel room I searched high and low for the television remote control. After several minutes looking everywhere and anywhere I walked down three flights again to interact with the reception staff. I informed them that there was NO remote in my room and asked for a replacement to be met with you Breakfast started a little later than just about every other Hotel in Cologne by about an hour. This made it difficult to meet my normal business schedule. I thought the next moment summed it up perfectly….when I saw a small grey MOUSE yes mouse run across the breakfast area floor and hide directly under the table I thought it would be appropriate to let the only staff member know about this. Again the response was limited and action was even less. About 30 minutes later the staff member was still playing on the iPhone.

10/10 Excellent

chris , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely superb budget hotel.
One of the very cheapest hotels in Koln, I wasn't expecting too much, especially after reading some negative reviews. But for a place just to sleep for a couple of days this was excellent. Central location but quiet. Brand new decorations throughout, spotlessly clean and a more than adequate breakfast. Room is small but enough room to sleep, sit, watch to, get changed and check emails via the rooms free wi-fi. For the price (40euros) it can't be bettered.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Exceeded expectations
With accidentally stumbled upon this hotel after getting stuck in Cologne due to train strike. It was a great experience. Hotel staff could be a little bit warmer but besides that, for the location and what you get for the strike, I would most definitely recommend and stay here again.

8/10 Good

Walter, Troutman, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant experience
Immaculately clean. Excellent breakfast. Would stay again.

8/10 Good

bennyray, London

Liked: Cleanliness, property conditions & facilities
Great location, good price
Very good value, and decent clean hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near cathedral. room was clean and staff was helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rosa, Cleveland

Liked: Cleanliness
IKEA showroom
Overall nice. Good for one night but maybe not more. Great location. Tiny rooms even by European standards. Very modern inside--looks like an ikea showroom, with similar functionality. The shower gets the whole bathroom wet.