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CityClass Hotel Alter Markt

4.0 star property
VIP Access

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Photo gallery for CityClass Hotel Alter Markt

Front of property
Lobby
Junior Suite | View from room
Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Alter Markt 55, Cologne, NW, 50667
  • Cologne Cathedral
    ‪6 min walk‬
  • Musical Dome
    ‪7 min walk‬
  • Chocolate Museum
    ‪14 min walk‬
  • Cologne (CGN-Cologne - Bonn)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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CityClass Hotel am Dom

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1005)
The price is €172
for 1 room
includes taxes & fees
4 Apr - 5 Apr
CityClass Hotel am Dom

About this property

CityClass Hotel Alter Markt

Hotel with a 24-hour front desk, steps from City Hall
A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include a meeting room, concierge services and dry cleaning.
CityClass Hotel Alter Markt offers 63 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
CityClass Hotel Alter Markt's great location gets high marks from our customers. During your stay, you're just a quick walk from Cologne Cathedral. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from City Hall and Cologne Philharmonic
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at CityClass Hotel Alter Markt.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Cafe-Lounge Alter Markt55 – On-site café. Open 24 hours.
On-site venue No. 2 – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe-Lounge Alter Markt55

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (1148 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number DE293161558, HRA23846, +492219201980, Alter Markt 55, 50667 Köln, CM CityClass Hotel GmbH & Co KG

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Hotel Am Dom
Cityclass Hotel Residence Am Dom
Cityclass Hotel Residence Am Dom Cologne
Cityclass Residence
CityClass Residence am Dom
Cityclass Residence Am Dom Cologne
Hotel Cityclass Residence Am Dom
Hotel Residence Am Dom
Residence Am
Residence Am Dom
Cityclass Hotel Cologne
Cityclass Alter Markt Cologne
CityClass Hotel Residence am Dom
CityClass Hotel Alter Markt Hotel
CityClass Hotel Alter Markt Cologne
CityClass Hotel Alter Markt Hotel Cologne

CityClass Hotel Alter Markt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1000 reviews
Rating 8 - Good. 330 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel .the staff were friendly and excelled at their jobs can not fault it highly recommended.
Stayed 3 nights in Dec 2024

10/10 Excellent

Martin, Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small but hotel is clean and well kept. Very close to shopping which is great.
Stayed 1 night in Dec 2024

10/10 Excellent

supaporn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel very close to train station like 9 minutes walk. The Christmas markets right in front of the hotel. Beautiful city and very safe. Everyone friendly. Very quiet at night after 10pm. Slept very good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was outstanding for the time spent there. The rooms were quiet and comfortable, the hotel was clean and the staff were fantastic and friendly. The receptionist working the mornings for the stay was always helpful and kind. I would have no doubts to book a stay with the hotel again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a short walk from the station and in the centre of the city. The staff were helpful in arrival and departure. There is a small restaurant area that serves as breakfast area and as a cafe bar during the day. The rooms are small but clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't of asked for more . Great location . Friendly helpful staff and will be back again
Stayed 2 nights in Dec 2024

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a fabulous location to visit the Christmas markets.
Stayed 2 nights in Dec 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay especially during the Christmas season. The place is extremely walkable to multiple markets. There was a train that could take you to other markets, that were further away, right outside the front door to the hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for the Christmas Markets, the hotel is newer was clean but basic , one type of shampoo for hand, hair and body. It served the purpose.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and amazing views of the cathedral from our room, which was located on the top floor. Breakfast was also excellent. We didn't receive our Expedia VIP benefit, but otherwise everything was great and we enjoyed our stay immensely.
Stayed 1 night in Dec 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Vanessa

Liked: Cleanliness, property conditions & facilities
Good location, good price
The hotel’s location is excellent, making it easy to explore Cologne’s main attractions, Christmas markets, shops, and restaurants. While the amenities are basic, it provides all the essentials for a comfortable stay. If you’re looking for a decent place to rest without spending a fortune, this is a solid choice. It’s not luxurious, but it gets the job done.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place and location!
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 3 nights in Oct 2024

10/10 Excellent

Dev

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Kirsteen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an easy 10 minute walk from the railway station and the rooms are quiet. Lots of dining options very close by. My only gripe is that the wifi didn't work very well.
Stayed 4 nights in Oct 2024

10/10 Excellent

Raymond

Stayed 1 night in Oct 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay, the location is great and the views from the room window were gorgeous.
Stayed 4 nights in Oct 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel excellent breakfast great location
Stayed 4 nights in Oct 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel top breakfast in a great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Chatchai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very friendly and helpful. The room was quite clean and spacious with a nice view of the cathedral.
Stayed 1 night in Oct 2024

8/10 Good

Frank P.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Positives: Large, comfortable room w/nice bath. Friendly, helpful staff. Great location near cathedral. Negatives: Two locations with the same name was confusing. Elaborate and lengthy check-in process. Learning curve for bathroom sinks (electricity needed to be on for electronic, water saving faucets to work) Very satisfied once we learned the quirks, but a nice hotel.
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Although on 5th floor very noisy during evening through late night due to adjacent bar. Other than thus stay was good overall.
Stayed 4 nights in Sep 2024

8/10 Good

Man Yee Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have three guests in the room but the sofa bed for the third guest was very small and not comfortable
Stayed 1 night in Sep 2024