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Novotel Köln City

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Köln City

Sauna
Breakfast, lunch and dinner served
Hypo-allergenic bedding, minibar, in-room safe, desk
Meeting facility
Breakfast, lunch and dinner served

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
Bayenstr. 51, Cologne, NW, 50678
  • Rheinau Harbour
    4 min walk
  • Chocolate Museum
    9 min walk
  • Hay Market
    15 min walk
  • Cologne (CGN-Cologne - Bonn)
    12 min drive

Room options

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Maritim Hotel Köln

Pool
Spa
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (1035)
The price is €112
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Maritim Hotel Köln

About this property

Novotel Köln City

Family-friendly Cologne hotel in Old Town Cologne with a fitness centre
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a rooftop terrace and self parking. Housekeeping is available on request.
Novotel Köln City offers 222 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Köln City. During your stay, you're just a quick walk from Chocolate Museum. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by foot from Chocolate Museum and a 3-minute drive from Cologne Cathedral
  • Pets welcome for a fee
Novotel Köln City offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2745 square feet (255 square metres) and includes conference space. A rooftop terrace, a library, and a vending machine are also featured at the family-friendly Novotel Köln City. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cologne hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Novo2 – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Novo2

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Library
  • Sauna

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,745 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel City Koeln
Novotel Koeln
Novotel Koeln City
Novotel Koeln City Cologne
Novotel Koeln City Hotel
Novotel Koeln City Hotel Cologne
Cologne Novotel
Novotel Cologne
Novotel Hotel Cologne
Novotel Hotel Koeln City
Novotel Köln City Hotel Cologne
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City Hotel Cologne

Novotel Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1002 reviews" "
Rating 8 - Good. 396 out of 1002 reviews" "
Rating 6 - Okay. 78 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MARCY

Liked: Cleanliness, staff & service, property conditions & facilities
Save quiet clean
Stayed 1 night in Jul 2024

10/10 Excellent

Christian, Tokyo

Stayed 1 night in Aug 2024

10/10 Excellent

Roksana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was absolutely fine.
Stayed 1 night in Aug 2024

10/10 Excellent

Zhengyu

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. We stayed with two kids. It was very comfortable for us.
Stayed 1 night in Aug 2024

2/10 Terrible

Zeki

Disliked: Cleanliness, staff & service, property conditions & facilities
Location was good
Stayed 1 night in Aug 2024

10/10 Excellent

Leomar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family
Great hotel near the Rhine river. Very spacious and comfortable rooms. Staff was very friendly and helpful. Great breakfast buffet.
Stayed 1 night in Aug 2024

10/10 Excellent

Younus

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank goodness
Stayed 2 nights in Aug 2024

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One day stay.
Very pleasant one day stay.Good location.Easy access to City Centre. approximately 15 min. walk.Very good service. Car park not free - 20 Euro per day
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really helpful and professional reception staff. They gave us adjoining rooms as requested and came up to unlock the door between them.
Stayed 1 night in Aug 2024

8/10 Good

Andrea, Bogota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, you can go to the main attraction walking or take the bus, your choice. Dinner was not the best and overpriced, better to go out and enjoy a better meal same price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Perfect Family stay
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Will not stay again
The reception was not helpful, we drove far away to the hotel and found the car park was no space. I asked the reception what should we do and he told me to find another car park by ourselves or wait at the car park! Finally we waited for 1 hour and not yet started our dinner. Also, the reception didn’t tell me the check out time, when I asked him and he was unwilling to tell. We stayed for 2 nights and asked for room cleaning in the second day morning. After we backed to the room, only the beds were tidy up, the toilet didn’t clean, and lack of facial paper. When I went down to ask for it, the reception said he don’t know English! Last but not least, when we left the car park, the bar code didn’t work! We need to go up and down to change the bar code, finally the bar code still not worked and we needed to ring the bell. What are bad experiences 😔😔😔
Room is small but it’s okay for family of 3.
Stayed 2 nights in Aug 2024

10/10 Excellent

onur

Stayed 2 nights in Jul 2024

8/10 Good

asiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is excelent in every way - rooms, kind staff and delicious breakfast. One thing that could be improved is that guest should not pay for parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place, affordable parking and clean room
Stayed 2 nights in Jul 2024

6/10 Okay

Albert

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Jian, Potsdam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Room is a little small but decent. Restaurants and grocery stores are a little far
Stayed 1 night in Jun 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Jun 2024

10/10 Excellent

Mario

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Sepehr

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families. Friendly staff and great breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel staff is very friendly. The hotel is convenient to get to train station, church, chocolate factory etc. The room had everything we needed and was very clean. The breakfast is 24€ for an adult but they didn’t charge for the kids. I’m not sure what age the cut off is, but ours are 7. It is a fantastic breakfast though with everything you can think of. We’ve stayed here on multiple occasions and would stay again!
Stayed 1 night in Jun 2024

4/10 Poor

Avelino

Stayed 1 night in Jun 2024