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Hotel Mariella

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Photo gallery for Hotel Mariella

Buffet
Lobby
Lobby
Exterior
In-room safe, desk, blackout curtains, soundproofing

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Hauptstr. 369, Cologne, NW, 51143
  • City Center Porz
    ‪4 min walk‬
  • LANXESS Arena
    ‪11 min drive‬
  • Cologne Cathedral
    ‪14 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪10 min drive‬

Room options

View all photos for Comfort Double Room

In-room safe, desk, blackout curtains, soundproofing

Comfort Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room Single Use

In-room safe, desk, blackout curtains, soundproofing

Comfort Double Room Single Use

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, blackout curtains, soundproofing

Standard Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Economy Single Room

Economy Single Room | In-room safe, desk, blackout curtains, soundproofing

Economy Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room Single Use

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room Single Use

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Mariella

Hotel in Cologne with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free hotel has self parking and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include multilingual staff assistance.
Hotel Mariella offers 59 accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Mariella. During your stay, you're just a quick walk from Rhine. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include multilingual staff and a lift
  • 14 minutes by car from Cologne Cathedral and 11 minutes from LANXESS Arena
  • Dogs welcome for a fee
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Hotel Mariella also features multilingual staff and a lift. Parking is available for a fee.

This Cologne hotel is smoke free.

Guests are served a free buffet breakfast daily.
Hotel Mariella has a restaurant serving breakfast only.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 9 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 9.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Koeln Airport
Novum Hotel Mariella Airport Cologne
Mercure Koeln Airport
Mariella Airport Hotel Koln Cologne
Novum Hotel Mariella Airport
Mariella Airport Koln Cologne
Mariella Airport Koln
Novum Mariella Airport Cologne
Novum Mariella Airport
Mariella Airport Hotel Koln
Mercure Hotel Koeln Airport
Hotel Mariella Hotel
Hotel Mariella Cologne
Hotel Mariella Hotel Cologne
Novum Hotel Mariella Airport
Hotel Mariella Hotel
Hotel Mariella Cologne
Hotel Mariella Hotel Cologne
Novum Hotel Mariella Airport

Hotel Mariella Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 170 out of 888 reviews
Rating 8 - Good. 348 out of 888 reviews
Rating 6 - Okay. 223 out of 888 reviews
Rating 4 - Poor. 92 out of 888 reviews
Rating 2 - Terrible. 55 out of 888 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel basic, but did what it said on the tin. Room was dated, but spacious & clean. Breakfast was very good with numerous choices. We stayed one night before catching our flight the following day. Great location for the airport, bus station 7 min walk, with buses every 30 mins to the airport. Hotel provided a list of ‘restaurants’ for evening meal, but mostly fast food type places or no longer existed. Finally found an Italian, La Fornace which was very good except German bank card or cash only accepted! Caused us a problem as we only had visa/maestro cards & very little cash. Managed to scrabble just enough E’s & £’s, not very good, no sign or advice beforehand!
Stayed 1 night in Dec 2024

8/10 Good

Jason

Stayed 2 nights in Nov 2024

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in they would not accept any credit card, only my husbands joint bank account debit card. The full amount was charged up front. The hotel was 17 kilometres from Cologne city centre Xmas market. The hotel was completely unsuitable for my disabled daughter. We had to negotiate stairs to our room with no one available or willing to help with our cases. When we got in to the room bathroom door would not close the clock was broken off the wall the radio did not work. No amenities in the room. Unsafe plugs and lights! My daughter took a video if you wish to see it! We went back down stairs and told them we were checking out in the morning asked for refund for unused nights their answer was has to go through Expedia. Expedia have to date not given any credit the communication with me had been terrible and I will Never use the again. Do not use this hotel even though it comes up at the top of expedias search list for hotels in Cologne city centre
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good for overnight stop
Was there just over the night so can not comment a lot.
Stayed 1 night in Dec 2024

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Very friendly and helpful staff. Clean, comfortable hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all amenities. Very convenient. Facilities were great, staff on hand 24/7. Lovely comfortable rooms. Couldnt fault our stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, has everything you need to explore the city. Breakfast was ideal. Me and my family felt safe around the area. Lots of facilities and transport options. A good sea food restaurant nearby by the river.
Stayed 3 nights in Oct 2024

4/10 Poor

GAMAL, ROCKVILLE

Travelled with family
Disliked: Staff & service
1. We asked for an extra blanket. None was provided. 2. The 'minibar' cupboard was empty and had no refrigerator. 3. The gate to the garage did not work and remained open all night. 4. The bathroom had no window and no ventilation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, comfortable room - although beside busy main road, when the windows were closed it was quiet, close to Porz town centre.
Stayed 1 night in Oct 2024

6/10 Okay

Byron

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Its nice and quiet the location isnt handy nothing good by it the town is borning and quiet but the byses and trains run regular to orther areas
Stayed 1 night in Sep 2024

6/10 Okay

James

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Renuka

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

8/10 Good

Ayaam

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Nice relaxing hotel. Breakfast very good.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor service and attitude
Overall disappointed with the service provided. We asked for a help with our bathroom but they remained negligent and did not help us even after requesting constantly over 2 days! The main guy said ‘they are busy’ and did not seem to care.
Stayed 3 nights in Sep 2024

6/10 Okay

Emmanuel

Liked: Cleanliness
Average
My stay was good overall. The hotel offered free breakfast which was nice. The location also gave easy access to Cologne airport. However, I booked a double bed for myself and my wife but the room was a twin beds put together. This was disappointing as sleeping was uncomfortable.
Stayed 3 nights in Aug 2024

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service
Spacious room and near the airport.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good straightforward little hotel without frills but which was good value for money.
Stayed 5 nights in Aug 2024

4/10 Poor

steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No aircon unbearable heat opened windows to breath and hopefully sleep, to no avail, massive road noise and polution 24.7 carpet thread bare sticky and stained. I will say no more other than we have already found an alternative hotel for our stay.
Stayed 1 night in Aug 2024

8/10 Good

Kelton

Travelled with group
Liked: Cleanliness
Perfectly fine for the price! Nothing too fancy. Bed, Bathroom, Tv, and the front desk speaks german and english. There is an S Bahn station within 10-15 minutes walking distance. And the hotel is close to the airport. The free breakfast has no protein other than boiled eggs and cold cuts (prosciutto, salami, etc.) but you really cant complain because it’s free.
Stayed 3 nights in Jul 2024

8/10 Good

Marcus

U
Stayed 1 night in Jul 2024

6/10 Okay

Arlene

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It wasn't the best but wasn't the worst. Hotel very tired and a strange stale smell at parts but the free breakfast was a nice surprise...its continental/traditional German of course..but there was plenty on offer and the bread and rolls were fresh. Location is what makes it. 3 minute walk to the town centre with supermarkets, bakery, shops and food places. A further few minutes takes you to the tram station which takes you to Cologne centre in around 20 mins. Also bus run from there and the airport bus 161 was very quick and easy. There are some lovely restaurants in Porz, especially Casano Argentina steak restaurant. Definitely worth a visit. Overall i would stay here again for the right price but they definitely could do with a revamp.
Stayed 7 nights in Jun 2024

6/10 Okay

Denise

Travelled with family and small children
Liked: Cleanliness, staff & service
Not as close to the airport as advertised! 35 euros for a taxi from the airport. Very old establishment with carpet flooring everywhere. The free breakfast was good though
Stayed 1 night in Jun 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience.
Stayed 1 night in May 2024

6/10 Okay

Brittany

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

6/10 Okay

Deanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024