Pullman Cologne

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pullman Cologne

Exterior
Sauna, body treatments, facials, 1 treatment room, massages
Bar (on property)
Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Business centre

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Helenenstr. 14, Cologne, NW, 50667
  • Friesenplatz
    7 min walk
  • La Vita
    1 min walk
  • Friesenplatz U-Bahn
    6 min walk
  • Cologne (CGN-Cologne - Bonn)
    19 min drive

Room options

Superior Room, 1 King Bed

  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Domblick)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Pullman Cologne

Family-friendly Cologne hotel in Old Town Cologne with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a conference centre and self parking. Housekeeping is available on request.
Pullman Cologne offers 275 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
SPA Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Pullman Cologne. During your stay, you're just a quick walk from Römerturm. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Indulge with massages, body treatments or facials at SPA Pullman
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Wallraf-Richartz Museum and Old Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Pullman Cologne offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 16 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Pullman Cologne. Parking is available for a fee.

This 4-star Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Pullman Cologne has a restaurant on site.
E.l.f. – On-site brasserie. Open daily.
LAB12 – On-site bar. Open selected days.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 29 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • d.light
  • e.l.f.
  • LAB12

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 January to 1 March:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Fee for in-room wired Internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Pullman Cologne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1008 reviews" "
Rating 8 - Good. 302 out of 1008 reviews" "
Rating 6 - Okay. 73 out of 1008 reviews" "
Rating 4 - Poor. 21 out of 1008 reviews" "
Rating 2 - Terrible. 15 out of 1008 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nicola

.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another excellent stay
Another stay at Pullman didn't disappoint. We make regular trips to visit family and the Pullman has always provided excellent and convenient accommodation for our stays. Comfort and amenities excellent and situation provides access to good transport links.
Stayed 3 nights in Sep 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and comfortable, nice room with a view towards the Cologne Cathedral/Dom, staff friendly, out and about in the vicinity, again clean and orderly, people were very respectful and even in the busiest areas around Cologne, there was a quiet and peacefulness, which was reflected in how relaxed everyone was, thankfully no loud, brash or disrespectful people, with their shirts off, yes I’m British, we could learn a thing or two, there’s much more to Germany than I imagined, I would return to the Pullman Hotel, I hear that have a sister hotel in Munich, which I will visit to sample Bavaria.
Stayed 7 nights in Aug 2024

8/10 Good

Saleem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Torryn

Stayed 1 night in Aug 2024

10/10 Excellent

gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Lewis

Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher, Peterborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Great location. Good facilities and friendly staff. Would stay again.
Stayed 7 nights in Aug 2024

8/10 Good

Antti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Gary, APO

Stayed 1 night in Aug 2024

10/10 Excellent

Lucia

Stayed 3 nights in Aug 2024

10/10 Excellent

Serguei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel next ti shopping and dining
Stayed 2 nights in Aug 2024

8/10 Good

Tingting

Good
Stayed 1 night in Aug 2024

8/10 Good

Michal

Liked: Staff & service, room comfort
Well located hotel in the center of Cologne
Well located hotel in the center of Cologne , who needs renovation .
Stayed 5 nights in Aug 2024

10/10 Excellent

Gillian

Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Darcey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had no problems at all, I stayed for a week and everything was perfect had bar stocked everyday, had room cleaning service every morning and come back looking clean and tidy. Friendly staff in all areas of the building. I enjoyed my stay and would definitely recommend and go back again when next time I visit
Stayed 5 nights in Aug 2024

10/10 Excellent

Sangeetha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the proximity to Hbf, and the courteous nature of the staff.
Stayed 1 night in Aug 2024

10/10 Excellent

GRAEME

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We upgraded to a deluxe room. Lovely room, minibar and coffee pods replenished every day, we had a half board option and the food in the brasserie was excellent as were the staff working there.
Stayed 4 nights in Jul 2024

10/10 Excellent

Liam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms. Helpful staff. Great location. Rooms are clean. Big terrace. Nice view. Comfortable bed. Only downside, is blow dryer wasn't working but they provided another and some scratches on the furniture.
Stayed 2 nights in Jul 2024

8/10 Good

Benjamin David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Weimin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very nice and spacious, facing the cathedral so the view is fantastic. Rooms are very clean and well maintained everyday with good minbar supplies. Located in a very quiet neighborhood yet very close to many restaurants and shops. Walkable to the train station. We enjoyed the separate living room space as well.
Stayed 3 nights in Jun 2024

10/10 Excellent

Stephen Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely restaurant and reception area.
Stayed 4 nights in Jun 2024