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Rhein-Hotel St. Martin

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January 2025
February 2025

Photo gallery for Rhein-Hotel St. Martin

Land view from property
Exterior
Panoramic Single Room, River View | Premium bedding, in-room safe, individually decorated, desk
Classic Double Room, City View | Premium bedding, in-room safe, individually decorated, desk
Land view from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Frankenwerft 31-33, Cologne, NRW, 50667
  • Old Market
    2 min walk
  • Hay Market
    2 min walk
  • City Hall
    4 min walk
  • Cologne (CGN-Cologne - Bonn)
    12 min drive

Room options

View all photos for Panoramic Double Room

Panoramic Double Room | Premium bedding, in-room safe, individually decorated, desk

Panoramic Double Room

  • 10 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panorama Suite mit Rhein Blick

Panorama Suite mit Rhein Blick | Premium bedding, in-room safe, individually decorated, desk

Panorama Suite mit Rhein Blick

  • 35 sq m
  • River view
  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for Signature Double Room

Signature Double Room | Premium bedding, in-room safe, individually decorated, desk

Signature Double Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Suite, 2 Bedrooms

Panoramic Suite, 2 Bedrooms | Premium bedding, in-room safe, individually decorated, desk

Panoramic Suite, 2 Bedrooms

  • 28 sq m
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, in-room safe, individually decorated, desk

Junior Studio Suite

  • 22 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

  • 18 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Double Room, River View

Premium bedding, in-room safe, individually decorated, desk

Panoramic Double Room, River View

  • 18 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, City View

Classic Double Room, City View | Premium bedding, in-room safe, individually decorated, desk

Classic Double Room, City View

  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Single Room, River View

Panoramic Single Room, River View | Premium bedding, in-room safe, individually decorated, desk

Panoramic Single Room, River View

  • 10 sq m
  • River view
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Room

URBAN LOFT Cologne

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1145)
The price is €112
for 1 room
includes taxes & fees
14 Jan - 15 Jan
URBAN LOFT Cologne

About this property

Rhein-Hotel St. Martin

Family-friendly hotel connected to the convention centre in Cologne with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance.
Rhein-Hotel St. Martin offers 17 accommodations with tablet computers and espresso makers. Each accommodation is individually decorated. Beds feature premium bedding. 45-inch flat-screen televisions come with premium cable channels, first-run films and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and fans. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Rhein-Hotel St. Martin. During your stay, you'll be connected to the convention centre and just a quick walk from Cologne Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the location
  • 10 minutes by foot from Cologne Cathedral and a 3-minute drive from LANXESS Arena
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Rhein-Hotel St. Martin.

This Cologne hotel is smoke free.

Ex-Vertretung – On-site restaurant. Reservations are required.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 27 per day); discounts available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ex-Vertretung

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Shopping centre

Family friendly

  • Art supplies
  • Baby toys
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels
  • First-run films
  • Netflix
  • Pay films
  • Streaming services
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 27 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Rhein Hotel St. Martin
Rhein-Hotel St. Martin Hotel
Rhein-Hotel St. Martin Cologne
Rhein-Hotel St. Martin Hotel Cologne

Rhein-Hotel St. Martin Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 426 out of 865 reviews" "
Rating 8 - Good. 272 out of 865 reviews" "
Rating 6 - Okay. 89 out of 865 reviews" "
Rating 4 - Poor. 44 out of 865 reviews" "
Rating 2 - Terrible. 34 out of 865 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
I was only staying for one night and wanted to take a shower, but they didn't have hot water. I believe hot water is a basic amenity expected in any hotel. Disappointingly, the staff didn't inform us about the issue beforehand, despite knowing it would take a long time to fix. I was extremely frustrated and disappointed. I complained to the hotel management, but they only apologized and offered a 30% refund.
Stayed 1 night in Sep 2024

10/10 Excellent

Dominic

Stayed 2 nights in Sep 2024

8/10 Good

Ching Chieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, cute balcony view. A bit small for two. Need to go through 3 doors to get to room
Stayed 2 nights in Sep 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice clean place
Stayed 1 night in Sep 2024

8/10 Good

Mylinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was not a fan of how we had to get to our room. The elevator didn't go to our room so we had to ride the elevator to the floor below go thru a hallway and had to climb some stairs with our luggage up to our room. The breakfast buffet could have offered more. There were only pastries, fruit and coffee. More choices would have been nice.
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and price point for the hotel were fantastic. It was so easy to walk to the town centre and the train station and the setting of the hotel along the river front was lovely. The free coffee and pastries in the morning was also a great bonus. We were in a room at the back of the hotel, which overlooked some bars and so in the evenings it was a bit noisy, but this didn’t continue on in to the early hours. There was a lot of construction going on in the town centre when we went, and so there was a fair bit of noise outside from 8am onwards, which could be heard even with the window closed. The room was beautifully decorated, modern and stylish. The only downside was, the toilet cistern seemed to keep refilling or regulating the water every 5 minutes, and so there was a constant flushing noise which became quite annoying after a while! I believe it did stop after a couple of hours, but as a light sleeper, this kept me awake on the first night of our stay. Thank goodness I brought ear plugs! All in all a lovely stay, and we would definitely return in the future - hopefully when less construction work would be happening.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel room was in a great location for seeing many local sites and getting to transport also. The staff were very friendly and helpful.. I would recommend staying there.
Stayed 3 nights in Sep 2024

4/10 Poor

Helen, Market Drayton

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our Double panoramic room was TINY. The bed was in an alcove so that only one side was accessible. This resulted in having to climb over your partner to get in or out. The bed sheet didn’t fit so you ended up sleeping on the bare mattress. The bed lights could only be switched on/off from one side of the bed. There was only one bedside table (the size of an iPhone). The lift didn’t go to our floor so we had to carry our own suitcases up two flights of stairs, no offer of help from the staff. This was a very budget hotel charging luxury prices. (Room 307).
Stayed 2 nights in Sep 2024

8/10 Good

Kelly

Stayed 2 nights in Sep 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great small room for a solo traveler. Had everything I needed.
Stayed 1 night in Sep 2024

2/10 Terrible

Barani

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is ideally situated, just a 10-minute walk from the Cologne Cathedral and with a lovely view of the river. The accommodations were clean, with high-quality furniture and a well-maintained bathroom. However, there were a few drawbacks. The hotel is located above several restaurants, which led to some noise late into the night, though this was not a major issue. The primary concern we encountered was with one particular receptionist. Upon our arrival on the 2nd of September, we were met with an indifferent attitude; the receptionist did not offer a smile or make any effort to be welcoming or attentive. This lack of warmth was disappointing, as it did not reflect the level of hospitality one expects when visiting a hotel. Unfortunately, this same individual was on duty when we checked out on the morning of the 9th, displaying the same impersonal demeanor—no farewell, no thanks, not even a smile. While the rest of the reception team was friendly and professional, the poor service from this one team member significantly detracted from our overall experience. In hospitality, creating a welcoming and attentive atmosphere is essential, and this aspect fell short during our stay.
Stayed 6 nights in Sep 2024

8/10 Good

John

Stayed 2 nights in Sep 2024

8/10 Good

John Smith

Staff not attentive to leaking problem with shower ie glass panel fixing had become loose allowing shower water to escape.Reported but not fixed
Stayed 4 nights in Sep 2024

6/10 Okay

Stephanie

Great location for visiting Koln attractions and the Old Town but room we had was tiny (double bed pushed against wall which couldn’t be made up properly so was uncomfortable ). Floor our room was on not served by an elevator so had to carry heavy luggage in a curved stairwell no help offered from staff. Bathroom flooded with every shower so impossible not to follow the green policy as had to have towels replaced daily as needed to use them to mop up water.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness
Right in the heart of shopping food and riverfront
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Irfaan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Angela

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Our room was 310 at the front of the hotel however the lift only goes to the 4th or the 2nd floor (3rd if you are at the back of the hotel) so you have to walk and carry suitcases up or down a floor to get to your room. The room was compact to say the least, good job we didn’t have a cat. One side of the bed was up against the wall so you had to climb out of bed to the bathroom. The bathroom was very small but nice shower. No bar or restaurant in the hotel but you could use the bar/restaurant next door and get 10% discount (there is a big sign saying this) however the restaurant staff have other ideas. Even though I pointed this out he would not give us the 10% off I went to reception and spoke to the guy on the desk he went and spoke to the waiter he still was not having it. They tried to come up with ways to make the bill to what he said but could not, in the end they gave up and give me my money. The car parking is about 300m away over well spaced out cobblestones so if you have heavy cases be aware. This is not some where I would ever stay again be warned.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lena

Stayed 2 nights in Sep 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Cologne Hotel
This is a very nice hotel right on the river in the heart of Cologne. We had an apartment for two kids and two adults, and we could have had four kids there such was the space available. Friendly staff and very nice and spacious rooms.
Stayed 1 night in Sep 2024

8/10 Good

Mercy, Campbell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the heart of Cologne old town with beautiful views of Rhine river, beautiful cathedral and bridge. The location is very convenient with walking distance to Cologne Cathedral and the main train station. The property is clean, staff is courteous; yet it was a bit confusing that the hotel is no longer offer onsite breakfast; we were instructed to another location with some credits; we were opt for getting breakfast on our own. Overall, it is a fine place to stay.
Stayed 1 night in Jul 2024

8/10 Good

Urszula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Bashir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean hotel right smack in front of the Rhein River. Beds are comfy, air conditioning were perfect and location is amazing because you are surrounded by great restaurants. There is lift, but you may have to go through some doors and narrow stairs if you’re staying in the next block, so keep that in mind, Amazing staff, Georgian and Stephanie, for their amazing hospitality.
Stayed 1 night in Sep 2024