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"If you like older more traditional style you’ll love it here. Great location right on the ocean where the cooling breeze is most welcome. Rooms a li ... " More
1 Apr 2024 by Guest experience team,galleface hotel
Dear Mr.Jorden,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
3 Oct 2016 by Galle Face Hotel
Many thanks for taking the time to write back to us with regards to your experience at Galle Face Hotel. We’re so pleased to read that you enjoyed time at the property and found your stay with us to your liking. We hope to have you back soon. Kind Regards, The Galle Face Hotel Team
Galle Face Hotel offers its guests a full-service spa and an outdoor pool. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. A library, a terrace, and multilingual staff are also featured at the luxury Galle Face Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Colombo hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
Galle Face Hotel offers 156 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
1864 Restaurant – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar.
In On the Green – This pub specialises in international cuisine. Happy hour is offered. Open daily.
The Poolside Bar – This beach bar specialises in international cuisine and only serves light fare. Open daily.
King of the Mambo Cuban R – This beachfront restaurant specialises in seafood and only serves dinner. Open daily.
Travellers' Bar – Overlooking the ocean and garden, this bar specialises in international cuisine and only serves light fare. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool.
The on-site spa has couples treatment room(s).
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Galle Face Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
