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ITC Ratnadipa, a Luxury Collection Hotel, Colombo

5.0 star property

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Photo gallery for ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Outdoor pool, pool umbrellas
Restaurant
Minibar, in-room safe, desk, laptop workspace
Front of property
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • Room service

Explore the area

Map
Galle Face Centre Road, Colombo, 00300
  • Galle Face Green
    ‪1 min walk‬
  • Colombo City Centre
    ‪3 min drive‬
  • Pettah Market
    ‪3 min drive‬
  • Colombo (CMB-Bandaranaike Intl.)
    ‪43 min drive‬

Room options

View all photos for Towers Room with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Towers Room with Waterfront View, Private Balcony & Luxury Hours

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Run of The House Room with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Run of The House Room with Waterfront View, Private Balcony & Luxury Hours

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

One Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 137 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours | Living room | 55-inch LED TV with digital channels

Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 203 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Towers Suite with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Towers Suite with Waterfront View, Private Balcony & Luxury Hours

  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for ITC One King Room with City View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

ITC One King Room with City View, Private Balcony & Luxury Hours

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Luxury Suite with Waterfront View, Private Balcony & Luxury Hours

  • 169 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

One Bedroom Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 111 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Apartment with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Studio Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Luxury hotel with 4 restaurants and full-service spa
This hotel features 4 restaurants, a full-service spa and an outdoor pool. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, 3 bars/lounges, a poolside bar and a 24-hour business centre are on-site. Housekeeping is available on request.
ITC Ratnadipa, a Luxury Collection Hotel, Colombo offers 352 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 55-inch LED televisions come with digital channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Colombo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp- The Royal Spa. The spa is open daily.
During your stay at ITC Ratnadipa, a Luxury Collection Hotel, Colombo, you're just a quick walk from Galle Face Beach. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Galle Face Beach and Galle Face Green
ITC Ratnadipa, a Luxury Collection Hotel, Colombo offers its guests a full-service spa, an outdoor pool, and a children's pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury ITC Ratnadipa, a Luxury Collection Hotel, Colombo. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Colombo hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Indian Ocean Pavilion – On-site buffet restaurant.
Peshawri – On-site restaurant. Open daily.
Avartana – On-site restaurant. Open daily.
Yi Jing – On-site restaurant. Open daily.
Ahasa – On-site bar. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Ahasa
  • Avartana
  • Indian Ocean Pavilion
  • Peshawri
  • Yi Jing

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool umbrellas

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (183 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 0 at checkout

Renovations and closures

The following facilities or services will be unavailable from February 5 2025 to April 30 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night
  • Bed sheets fee: USD 0 per person, per stay (or guests may bring their own)
  • Towels fee: USD 0 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 0 at checkout.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

ITC Ratnadipa Colombo
ITC Ratnadipa A Luxury Collection Hotel Colombo
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Hotel
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Colombo
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Hotel Colombo

ITC Ratnadipa, a Luxury Collection Hotel, Colombo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 44 out of 55 reviews
Rating 8 - Good. 6 out of 55 reviews
Rating 6 - Okay. 2 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandhya

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and stay. Felt pampered. Dinetma, Akhilaa, Anjalee, Gayan (dining) and Thushara (dining) were my stars who made my stay extra pleasant and comfortable. couple others need some training, which is why I reduced the stars there.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rohan

Liked: Amenities
Excellent property for good value
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Amazing property
Stayed 2 nights in Jan 2025

10/10 Excellent

Prashanth

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay and food
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Colombo stay
Very good rooms.with great views from tower. Good location. Good breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Staff were great to deal with, very hospitable and friendly and offered assistance at all times. Food options were to a very high standard!
Stayed 4 nights in Dec 2024

10/10 Excellent

Fathima

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, It's a bit awkward when using the toilet because it's transparent glass, When my husband is taking a shower 🛁 he can see me when I was using the toilet, That's the only thing I struggled with, otherwise everything was fine,
Stayed 2 nights in Nov 2024

10/10 Excellent

Gokulan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hospitality from staff and beautiful hotel and location
Stayed 1 night in Nov 2024

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yang Yu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new hotel in area, and centrally located. Very good service from the hotel staff all around. Nice views of the Indian Ocean.
Stayed 1 night in Oct 2024

10/10 Excellent

VISUVANATHAN K, Naperville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel with all the facilities. Lot of dining option , View of the hotel. Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

ketharanathan

Stayed 3 nights in Sep 2024

10/10 Excellent

ketharanathan

Stayed 1 night in Sep 2024

10/10 Excellent

ketharanathan

Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the lobby and rooms , was a great experience.
Stayed 2 nights in Sep 2024

4/10 Poor

liam w thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Far too expensive for what you’re provided.
Place was decent but not worth the very high cost. Hotel wasn’t finished and construction work happening throughout our stay, Swimming pool at the top wasn’t finished, whilst on the pool on the 4th floor all you heard was construction and saw the workers looking at you. Food was okay but breakfast variety wasn’t suited to an international standard, very much lunch/dinner options at breakfast.
Stayed 3 nights in Aug 2024

6/10 Okay

Anuradha

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Service staff needs more professional training
The good: Staff very polite & energetic, the room is spacious and well thought through with ipad central controls..etc. The bad: Staff needs more professional training and learning the importance of follow through till the service is fulfilled without the guest having to remind. Few delays experience throughout the stay. The ugly: Was trying to book a dinner reservation for 25 people from about 6-8 weeks prior, the staff was unresponsive (basically silence, even when trying to call from the hotel). Also got locked out of the room for about an hour because the lock batteries had died! (after 4 months of hotel operation) and it took about 8 different people to finally get the door open and we having to cancel some of our meetings due to this delays. Was very unhappy! 25th floor had a very bad smell - as if you were right next to the infamous baira lake! Must also say, once the above was brought to the management notice our stay took a turn to the better and was fabulous from that point onwards.
Stayed 4 nights in Jul 2024

10/10 Excellent

Prasanga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeyashankar

Stayed 1 night in Jun 2024

2/10 Terrible

Sugath

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible Experience at ITC Colombo - Avoid! I recently stayed at ITC Colombo, expecting a top-tier experience from a newly opened five-star hotel, but it was an absolute nightmare. Despite booking a suite and being charged an outrageous $80 for early check-in, the service was abysmal. The buffet was closed at lunch, and my daughter couldn't even get apple juice. Adding insult to injury, they refused to add our restaurant bill to our room bill, forcing us to pay in cash, and did not honor a $30 discount we had. Complaints to the management about these issues were completely ignored. To top it all off, they denied our request for a late check-out despite offering to pay extra. Coming from the UK, this was a massive disappointment, and I would not recommend ITC Colombo to anyone looking for quality service. Save your money and stay elsewhere!
Stayed 1 night in Jun 2024

10/10 Excellent

Denzil

Stayed 1 night in May 2024

10/10 Excellent

Pauli

Stayed 1 night in Jan 2025

10/10 Excellent

KyungHwan

Stayed 2 nights in Nov 2024

10/10 Excellent

Peter warberg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024