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Shangri-La Colombo

5.0 star property

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Photo gallery for Shangri-La Colombo

2 bars/lounges, lobby lounge
On the beach
3 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
1 Galle Face, Colombo, 00200
  • One Galle Face
    ‪1 min walk‬
  • Galle Face Green
    ‪4 min walk‬
  • Beira Lake
    ‪6 min walk‬
  • Beira Lake Seaplane Base (BYV)
    ‪43 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Egyptian cotton sheets, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed

  • 84 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Egyptian cotton sheets, down duvets, minibar, in-room safe

Apartment, 2 Bedrooms

  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom

View from room

Apartment, 1 Bedroom

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony

View from room

Premier Room, 1 King Bed, Balcony

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Premier Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Twin Room, 2 Single Beds, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Horizon Club, Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View Twin Room Non smoking

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Ocean View Twin Room Non smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Ocean View Twin Room

Egyptian cotton sheets, down duvets, minibar, in-room safe

Premier Ocean View Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Ocean View King Room Non smoking

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Ocean View King Room Non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Lake View Twin Room Non smoking

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Lake View Twin Room Non smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Lake View King Room Non smoking

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Lake View King Room Non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Lake View Room

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Lake View Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Lake View King Room

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Lake View King Room

  • Sleeps 3
  • 1 King Bed

Premier Balcony Room Non Smoking

  • Sleeps 3
  • 1 King Bed

Premier Ocean View King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Balcony Room

Egyptian cotton sheets, down duvets, minibar, in-room safe

Premier Balcony Room

  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment Non smoking

Egyptian cotton sheets, down duvets, minibar, in-room safe

One Bedroom Apartment Non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Ocean View King Room

Egyptian cotton sheets, down duvets, minibar, in-room safe

Premier Ocean View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Two-Bedroom Apartment

Egyptian cotton sheets, down duvets, minibar, in-room safe

Two-Bedroom Apartment

  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Ocean View King Room

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Ocean View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Egyptian cotton sheets, down duvets, minibar, in-room safe

Executive Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Executive Twin Suite

  • Sleeps 3
  • 2 Single Beds

Horizon Club Ocean View Twin Room

  • Sleeps 3
  • 2 Single Beds

Horizon Club Lake View King Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Lake View Twin Room

  • Sleeps 3
  • 2 Single Beds

Horizon Club Ocean View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Shangri-La Suite

Egyptian cotton sheets, down duvets, minibar, in-room safe

Shangri-La Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Specialty Suite

Egyptian cotton sheets, down duvets, minibar, in-room safe

Specialty Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Ocean View Room

Egyptian cotton sheets, down duvets, minibar, in-room safe

Premier Ocean View Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Premier Ocean View Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Ocean View Room

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Ocean View Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Shangri-La Colombo

Luxury hotel on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Shangri-La Colombo's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Shangri-La Colombo offers 541 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and down duvets. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.
The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Shangri-La Colombo. During your stay, you'll be connected to a shopping centre and just a quick walk from One Galle Face. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Central, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, reflexology or Ayurvedic treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Just a 4-minute walk from Galle Face Green and a 3-minute drive from Pettah Market
  • Airport shuttle service available for a fee
Shangri-La Colombo offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 50203 square feet (4664 square metres) and includes a conference centre. A sauna, a rooftop terrace, and multilingual staff are also featured at the luxury Shangri-La Colombo. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Colombo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Central – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
The Capital Bar & Grill – This steakhouse specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Capital Bar & Grill – On-site bar. Open daily.
Sapphyr Lounge – On-site lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Central
  • Sapphyr Lounge
  • Shang Palace
  • The Capital Bar & Grill
  • The Capital Bar & Grill

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (50,203 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Colombo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Colombo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Shangri Colombo Hotel
Shangri-La Hotel Colombo
Shangri-La Colombo
Hotel Shangri-La Hotel, Colombo Colombo
Colombo Shangri-La Hotel, Colombo Hotel
Hotel Shangri-La Hotel, Colombo
Shangri-La Hotel, Colombo Colombo
Shangri La Colombo
Shangri-La Hotel
Shangri-La
Shangri-La Colombo Hotel
Shangri La Hotel Colombo
Shangri-La Colombo Colombo
Shangri-La Colombo Hotel Colombo

Shangri-La Colombo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 301 out of 407 reviews
Rating 8 - Good. 71 out of 407 reviews
Rating 6 - Okay. 20 out of 407 reviews
Rating 4 - Poor. 11 out of 407 reviews
Rating 2 - Terrible. 4 out of 407 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HASSAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff hospitality Specially front desk Poorni
Stayed 1 night in Nov 2024

10/10 Excellent

Huong Chi

Business traveller
The room is spaces with nice view. Excellent services from staffs. Love the bar with nice atmosphere and live music.
Stayed 3 nights in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
nice Stay
Stayed 1 night in Nov 2024

10/10 Excellent

Shadath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in colombo
Stay was very delightful. Service was excellent. Great bar with live music and exceptional bar staff. Overall price is a bit high for stay in Sri lanka compared to the hotels around the area.
Stayed 4 nights in Oct 2024

8/10 Good

Marion, Johnson City

Liked: Cleanliness, staff & service, property conditions & facilities
A little overpriced, but a good overall stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Uppiliappan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent. immaculate facilities and extremely friendly service!!
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Vidyaram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Sep 2024

8/10 Good

Balarani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and comfortable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Dilshad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, food, accommodation and location.
Stayed 2 nights in Sep 2024

8/10 Good

Janthula

Stayed 1 night in Aug 2024

8/10 Good

VIRENDER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

amila, richmond hill

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The world class customer service reprofessional and courteous staff
Stayed 3 nights in Jul 2024

10/10 Excellent

wenkai

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the staff members are very friendly and knowledgeable
Stayed 1 night in Aug 2024

10/10 Excellent

amila, richmond hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Shehan

Stayed 3 nights in Jul 2024

10/10 Excellent

Priyan

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Ragutharan

Stayed 1 night in Jul 2024

10/10 Excellent

amila, richmond hill

Stayed 1 night in Jul 2024

10/10 Excellent

Fathima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!
Amazing amazing! It was for my mums birthday and the team went aboge and beyond with balloons, cake and drcorations.
Stayed 1 night in Jul 2024

10/10 Excellent

S

Stayed 3 nights in Jul 2024

10/10 Excellent

Lasath

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
During the late hours of the evening, when my family and I were waiting, sitting in the lounge area was extremely helpful as it provided some comfort as we waited for our taxi. What we did not particularly find helpful was at breakfast we asked for coffee and the lady took our order but we did not get our coffee after asking twice.
Stayed 4 nights in Jul 2024

4/10 Poor

Raj, Frisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Asked me for a deposit of LKR 100,000 but still wouldn't bill the bar tab to my room, and demanded cash. Only backed off when I asked to speak to the manager. The check in process was also annoying because the key card didn't work on my room door and I had to come back to the front desk. The bell boy delivered my bag to a different room, even though my room number was clearly marked on the tag. After checking out, when the bag was being loaded, I noticed my kit bag side pockets were unzipped and opened in two places.
Stayed 1 night in Jun 2024

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024