Colon hotel in Barrio Norte with 24-hour front desk and outdoor pool
An outdoor pool, dry cleaning and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a front desk safe.
New Washington Hotel offers 124 accommodations with a safe and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include a shower.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at New Washington Hotel, you're just a quick walk from Juventud Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
Free WiFi
Free self-parking
Take a swim in the outdoor pool
Services include dry cleaning/laundry and luggage storage
Just a 4-minute walk from Juventud Park and 5 minutes on foot from Monument to Christopher Columbus
As a guest of New Washington Hotel, you'll find an outdoor pool, a garden, and dry cleaning/laundry services. WiFi is free in public spaces. New Washington Hotel also features room service (during limited hours), a front desk safe, and a lift. Free self parking is available.
This 3.5-star Colon hotel is smoke free.
Room service (during limited hours) is available.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 2 PM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at New Washington Hotel
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
New Washington Hotel Hotel
New Washington Hotel Colon
New Washington Hotel Hotel Colon
New Washington Hotel Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel should be demolished to the ground and start over horrible conditions. We were checking out and the maid came in while we were at breakfast and made the bed without changing the sheets. Toilet seat is not attached to toilet horrible place
Jimmy Mojica was extremely helpful and willing to accommodate our needs.
As an example, procuring additional towels for us.
Excellent service. Thank you.
The Hotel was fine. The pool was slimey and it appears to be used by large groups partying during the day. Not sure if they rent it out to other groups to bring in a little more cash but that is what it looks like. The area outside of the hotel is nasty. Was thankful to have enclosed parking at the hotel. Has potential to be a very nice hotel once again.
Bad food, Bad A/C, Dirty places, only Local TV channels
Good: Staff, new Rooms, Excelent View
Allan
Stayed 1 night in Jul 2023
6/10 Okay
Richard
29 Mar 2023
Liked: Cleanliness, staff & service, room comfort
The hotel was under a major renovation which I can understand the lack of a lot of things. But no fridge in the room, dinner was not worth the money and too dangerous to go out. Although the staff were nice.
MUY MAL SERVICIO, pague 2 noches y solo me quede una noche porque el hotel está MUY MAL, no lo recomiendo para NADA!!!
1. No había agua caliente en la regadera
2. El lavamanos estaba TAPADO
3. Solo tenía 3 canales en la televisión, y salía un anuncio que no habían pagado por eso no tenían mas canales
4. Solo había un enchufe en toda la habitación
5. No hay elevadores y yo padezco de la espalda y no puedo subir gradas
6. Dicen que incluye desayuno y no me dieron el desayuno
7. Las sábanas estaban sucias
8. Las instalaciones están en MUY mal estado, no le dan mantenimiento
Parece casa embrujada literal jaja
Cancelé la segunda noche y no me reembolsaron NADA!!
No es como sale en las fotos!!
Lo unico positivo que puedo decir es que la cama estaba cómoda, pero de nada sirve si las sábanas estaban sucias!!
The front desk clerk wasn’t helpful and didn’t provide internet service or remote for A/C. We had to find another employee to help us. Also, the following day they chain locked the front door, locking us in! We couldn’t leave and there was no employee in site to unlock the front door… health/safety hazard! We had to walk around the entire hotel to find a child to help us. We had to check out with him… also wasn’t informed about the strict covid shut down Colon has on Sundays, when they knew we are leaving then. Had to get police escorted out of the Colon. The room we stayed in was in poor condition as well. TV didn’t work well… I do not recommend staying here.
The property was terrible. I was quoted $26.64 and charged more. Staff did not want to provide me a receipt of my stay, water in the room was turned off overnight, did not get a ocean view as promised. Electric outlet & phone did not work, no hot water in the room, property needs a paint, request an iron and told we had to wait until 10am when another employee came in. We were checking out before 10am. The worst part was that visitors to the swimming pool area were urinating at the side of the pool. I advised employee that the patron should be removed. She stated that she advised the patron but him and his friends continued the practice. They just moved the practice behind a adjacent wall to the pool. Terrible experience.
Nothing, the property is kept in a very sketchy part of town, room smelled damp, there is no place to grab food around
Pamela
Stayed 1 night in Dec 2019
6/10 Okay
Verified traveller
Travelled with family
7 Nov 2019
Liked: Staff & service
Disliked: Property conditions & facilities
Great location. But the pictures online are old, hotel does not look that anymore. Hotel has great potential, and doing some updates. But currently just place to sleep.
Verified traveller
Stayed 2 nights in Nov 2019
6/10 Okay
Verified traveller
Business traveller, Travelled with partner
10 Sept 2019
Its on the Water Front but the hot water does'nt work.
Disgusting and Deeply Frustrating for my family. Speechless.. picts can speak by them self, take a look everyone, to make it even worst they put all of us in 1 room, only one room and we paid for 2 rooms, WORST experience so far no doubt about it...