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Towneplace Suites By Marriott Richmond Colonial Heights

2.0 star property

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Photo gallery for Towneplace Suites By Marriott Richmond Colonial Heights

View from property
Desk, laptop workspace, blackout curtains, free WiFi
Lobby
Exterior
Free daily buffet breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
931 South Avenue, Colonial Heights, VA, 23834
  • Keystone Antique Truck and Tractor Museum
    ‪19 min walk‬
  • Southpark Mall
    ‪20 min walk‬
  • Swaders Sports Park
    ‪4 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Classic Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, 2 Queen Beds, Kitchenette

Desk, laptop workspace, blackout curtains, free WiFi

Classic Studio Suite, 2 Queen Beds, Kitchenette

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Studio Suite, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Classic Studio Suite, 2 Queen Beds (Hearing Accessible)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 2 Queen Beds, Kitchen

Deluxe Studio Suite, 2 Queen Beds, Kitchen | Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Studio Suite, 2 Queen Beds, Kitchen

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Desk, laptop workspace, blackout curtains, free WiFi

Classic Studio Suite, 1 King Bed with Sofa bed, Kitchenette

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio Suite, 1 King Bed with Sofa bed, Kitchen

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Delta Hotels by Marriott Colonial Heights

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very good, (663)
The price is €167
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Delta Hotels by Marriott Colonial Heights

About this property

Towneplace Suites By Marriott Richmond Colonial Heights

Art Deco hotel with free breakfast and 24-hour front desk
Coffee/tea in a common area, a business centre and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a picnic area. Housekeeping is available on request.
Towneplace Suites By Marriott Richmond Colonial Heights offers 171 accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas and includes desks. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch LCD televisions come with premium satellite channels, pay-per-view films and Netflix. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Towneplace Suites By Marriott Richmond Colonial Heights. During your stay, you'll be within walking distance of Keystone Antique Truck and Tractor Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and a car charging station
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Keystone Antique Truck and Tractor Museum and a few minutes from Southpark Mall
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. The business-friendly Towneplace Suites By Marriott Richmond Colonial Heights also features a picnic area, coffee/tea in common area, and dry cleaning/laundry services. Free self parking is available.

This Art Deco Colonial Heights hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites By Marriott Richmond Colonial Heights Hotel

Towneplace Suites By Marriott Richmond Colonial Heights Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 128 out of 168 reviews
Rating 8 - Good. 27 out of 168 reviews
Rating 6 - Okay. 5 out of 168 reviews
Rating 4 - Poor. 4 out of 168 reviews
Rating 2 - Terrible. 4 out of 168 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guapo

Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Stayed 1 night in Oct 2024

10/10 Excellent

Jamillah

Liked: Staff & service, property conditions & facilities
Nice space. Very comfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Rich

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property itself is probably fine. I had a terrible room. The HVAC wasn’t working properly and the blinds were broken so I had to cover the windows with pillows to block the light. I think they dump these rooms on Expedia members to encourage you to book direct.
Stayed 1 night in Oct 2024

2/10 Terrible

Lauren

Business traveller
Liked: Amenities
When I first arrived, the girl at the desk was very friendly and kind. My review on my experience has nothing to do with the service she provided. I was assigned a hearing impaired room that was not really clean. Upon opening the door I was greeted with a foul smell. It was a faint smell of smoke. I went back to the desk an alerted the staff. She looked for another room, but told me they were full and provided me a bottle of spray to help. She also stayed She would give me reward points. This is my second time using this hotel for my business trips and sadly will be my last. The sink had food in it, the bed was almost on the floor it was so low and very uncomfortable. Dirt on the bathroom floor. The different girl at the front desk the next morning was very rude and when I asked for towels, she only gave me 2 with no washcloths and walked away. I will never stay here again even though it's more convenient than driving from Richmond. My stay was terrible and the room gave me the worse headache because of the smell. 
Stayed 1 night in Oct 2024

10/10 Excellent

tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very clean hotel
Clean hotel Great energy Comfy beds Great location No hair anywhere in my room. This made me extra happy Definitely my go to hotel when Im in yhe area
Stayed 2 nights in Aug 2024

10/10 Excellent

lulani

Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay Kam was a top tier receptionist. He did an out standing job he deserve a raise in pay for his hard work.
Stayed 1 night in Sep 2024

10/10 Excellent

Aretha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Bed comfy, pillows too flat. Need luggage racks in room, none available. No way to put shade down due to missing chain. Breakfast ok nothing special but better than nothing. Most important very clean room. I would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Dell

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff very helpful and pleasant. Suite type room with lots of amenities. Large bath with walk in shower
Stayed 1 night in Sep 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great, especially Cam! He was joyful and so accommodating.
Stayed 3 nights in Sep 2024

6/10 Okay

Rhonda

Liked: Staff & service, room comfort
Hotel & rooms are nice, except for the smell. The room smelled like cooking oil/stale grease. I changed to another room, it was a little better, but still had a light smell of stale grease.
Stayed 1 night in Aug 2024

10/10 Excellent

clayton

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent. Kam the front desk check-in associate was friendly & professional. Really a delightful soul to greet guests. Only issue was that the AC fan ran constantly despite the settings. The fan sounded like being on an airplane; made it hard to hear the TV. Otherwise really enjoyed our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Property conditions & facilities, room comfort
Beautiful place. Great breakfast. Only problem, which needed up being big was there was no room darkening shade in our room. Sun was pretty much blinding in evening and lights from other buildings made it too bright at night. We did not realize a problem until we were unpacked and didn’t realize how bad it was until we were completely settled in so we did not notify desk, as we did not want to, change rooms, which turned out to be a big mistake. All else great.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great potential! Excellent rooms! Friendly staff.
Excellent room. Very comfortable. Convenient location. Great breakfast options. Ways to elevate to a higher rating in my book - please vacuum the hallways, wash the elevator floors and clean the elevator doors w stainless steel cleaner. Those three things stood out to me and would have made my stay even better.
Stayed 1 night in Aug 2024

10/10 Excellent

Diego, new york

Liked: Amenities
Stayed 1 night in Aug 2024

4/10 Poor

Betrice, Edgewood

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in was a little frustrating due to the front desk phone continuing to ring and be answered with a line. The shower leaked and the toilet ran and then the air conditioning stopped working leaving the room 77-79 degrees without ventilation. Front desk associate came up in attempts to fix the problem twice; only very temporary. We were told There is no 24 hour maintenance.
Stayed 1 night in Aug 2024