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Hotel Casablanca Tortuguero

3.0 star property

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Photo gallery for Hotel Casablanca Tortuguero

Exterior
Front of property
Family House | Premium bedding, down duvets, pillow-top beds, in-room safe
Family House | Living area | 42-inch Smart TV with cable channels
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Tortuguero, Colorado, Colorado, Pococi, 70206
  • Playa Tortuguero
    ‪1 min walk‬
  • Sea Turtle Conservancy
    ‪6 min walk‬
  • Cuatro Esquinas Island
    ‪7 min walk‬
  • Tortuquero (TTQ)
    ‪1 min drive‬

Room options

View all photos for Executive Room

Executive Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room

  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Quadruple Room

Elite Quadruple Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Elite Quadruple Room

  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Trundle Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Quadruple Room

  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Trundle Bed

View all photos for Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Comfort Room, 1 Queen Bed

  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Quadruple Room

  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Trundle Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Comfort Quadruple Room

  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family House

Family House | Premium bedding, down duvets, pillow-top beds, in-room safe

Family House

  • 256 sq m
  • Sea view
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Double Beds

View all photos for Quadruple Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Quadruple Room

  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Trundle Bed

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About this property

Hotel Casablanca Tortuguero

Hotel with spa services, near Tortuguero National Park
This hotel features spa services, a children's pool and laundry facilities. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden. Change of bedsheets is available on request
Hotel Casablanca Tortuguero offers 7 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to patios. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Colorado hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a children's pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
During your stay at Hotel Casablanca Tortuguero, you're just a quick walk from Playa Tortuguero. Free WiFi in public areas, breakfast (surcharge) and laundry facilities are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from Playa Tortuguero and 11 minutes on foot from Tortuguero National Park
  • Pets welcome free of charge
As a guest of Hotel Casablanca Tortuguero, you'll find a children's pool, spa services, and tour/ticket assistance. WiFi is free in public spaces. Hotel Casablanca Tortuguero also features a garden and laundry facilities.

Smoking is allowed in designated areas at this 3-star Colorado hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 9:30 AM for a fee: USD 9 for adults and USD 5 for children

Things to do

  • Children's pool

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Handrails in stairways (114 centimetre high)
  • Tile flooring in room
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Full-sized refrigerator/freezer

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 9 for adults and from USD 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 9:00 AM - 4:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Casablanca Tortuguero Colorado
Hotel Casablanca Tortuguero Hotel
Hotel Casablanca Tortuguero Colorado
Hotel Casablanca Tortuguero Hotel Colorado

Hotel Casablanca Tortuguero Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 66 reviews
Rating 8 - Good. 21 out of 66 reviews
Rating 6 - Okay. 3 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities, easy communication with the owner, and an awesome view of the water makes this place a great stay.

10/10 Excellent

Armandina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, hasi it’s own dock for boats, shuttles pick you up the property as long as you wait for them outside.owner connects you with a tour company that is very reliable . Rooms have hot water an air conditioning which is a blessing when you come back from the outdoor activities. Love the place and donot think there is a nicer place this close to the village.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was just as described. The staff was excellent and arranged to have someone at the water taxi on each end to help guide us from La Pavona to Tortuguero to Casablanca. We didn’t notice the “no hot water” on the description but the shower was refreshing on the hot day. Air conditioning was excellent in every way. It would’ve been nice to have blankets on the beds, especially on the bottom beds (just a sheet) but not a huge deal for us. The pool would be fun for kids (it is the size of a hot tub). The staff was very prompt to respond on WhatsApp when they weren’t nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lidia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a clean room with a large bed and bathroom perfect for our stay in Tortuguero. The room had air conditioning and a great view right on the water with two rocking chairs on a nice porch area. Within walking distance to the town.
Stayed 1 night in Sep 2024

2/10 Terrible

Connie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The sheets and pillow cases are very dirty. There are big stains on the pillow cases and sheets, different color of hairs on the sheets. Not a good experience.
Stayed 1 night in Sep 2024

10/10 Excellent

roisin, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a central location in the small village that is easily walkable to the main attractions and less than a 5 min walk from where the small ferry boats arrive. It has a very small clean pool, fridge and coffee making facilities. It was well priced and we preferred to spend the extra money on the tours. Air-conditioning was perfect. There is a well priced supermarket on the corner and an ice-cream shop and cafe just a few doors down. It is on the way to the night turtle tour. We enjoyed it as a family of 5
Stayed 2 nights in Aug 2024

8/10 Good

Magnus

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great little place next to the beach and quick walk into town. Would have been great to have some more lights in the property but very small detail. The aircon was a gift sent from heaven.
Stayed 2 nights in Aug 2024

8/10 Good

CEDRIC

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, a few minutes from center ! Quiet. There is a supermarket at 1 minute. Be careful, there is no ATM on Tortuguero and the only solution is the restaurant in front the supermarket that proposes cash, with your credit card. It can be useful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Baishali

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Navraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Karine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful and clean room for my family if 4. It was updated nicely, walkable to all town restaurants and shops, and the air conditioning was heaven with the humidity. Definitely recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Landon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place to stay. Downtown, clean and spacious. Free laundry service, nice balcony. Ac worked great
Stayed 4 nights in Jul 2024

4/10 Poor

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Nathaniel

Travelled with family
Liked: Staff & service
This was a nice, modest place at a decent price in the heart of Tortuguero. Not a lot of frills but the staff was helpful and offered free laundry service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Tortuguero
The room was super cute and very comfortable! Lots of beds for larger families. My kids enjoyed the little pool. Henry and Zajaria (did I get that right? ) were super helpful! They helped with the TV, gave us extra blankets, and helped me with my Spanish. We had a great stay!
Stayed 2 nights in Jul 2024

8/10 Good

regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with kid pool
Beautiful hotel, able to walk to everything. Small pool for the kids.
Stayed 2 nights in Jul 2024

10/10 Excellent

jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for activities
Stayed 2 nights in Jul 2024

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, property conditions & facilities
Family house was very nice, big, clean, modern!
Stayed 2 nights in Jul 2024

8/10 Good

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room , good location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael, Flushing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how clean this property was! The staff was very helpful! We enjoyed the small village very much!
Stayed 2 nights in Jul 2024

10/10 Excellent

Veena

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
This property was clean and walking distance to everything in the village. Air conditioning was excellent and staff was very helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to Tortuguero on July 2, 2024. Our room was so nice! We were on the front street side. The room was huge, with a giant bathroom with a shower and an extra large 2 person soaking tub. Great mattresses….1 queen, and solid bunk beds with a trundle, so it slept 5. Small pool, but perfect for us. Henry is a great guy! We highly recommend!
Stayed 1 night in Jul 2024

8/10 Good

mengling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good a/c, spacious apartment and many kinds of birds around. However, the maintenance of the facility can be improved and it would be nice if the manager could go over the essential when guests arrive rather than having guests to discover issues( broken curtain rod, moldy coffee maker and missing keys for patio glass doors etc) related to their stay. Sadly, the house is only two year old but deteriorates beyond its age.
Stayed 2 nights in May 2024